Frequently asked questions

Kasbah Tamadot is a luxury hotel in the Atlas Mountains of Morocco, set in the foothills of the High Atlas near the village of Asni, around one hour's drive from Marrakech. This Atlas Mountains location gives guests mountain views, cooler air than the city, and easy access to Berber villages, all within reach of Marrakech Menara Airport (RAK).

The Atlas Mountains offer a quieter, cooler alternative to the city, with snow-capped peaks, traditional Berber villages, and hiking and biking trails on the doorstep. As a luxury hotel in the Atlas Mountains, Kasbah Tamadot combines that mountain scenery and Berber hospitality with five-star comfort, so guests can explore the region by day and return to spa treatments, pools, and fine dining by night.

Fly into Marrakech Menara Airport (RAK), then transfer by road for around one hour to reach Kasbah Tamadot in the Atlas Mountains. Direct flights run from most major UK and European airports (roughly 3 to 4 hours); guests travelling from the US usually connect via Casablanca or a European hub. The hotel can arrange a private transfer directly from the airport.

You can find out more here.

Yes. Kasbah Tamadot can arrange airport transfers as well as a VIP Airport Service, which includes expedited immigration processing to get you from the plane to the Atlas Mountains as smoothly as possible. Please get in touch with our team to arrange this in advance of your stay on welcome@kasbahtamadot.virgin.com

Kasbah Tamadot does not have a helipad and does not offer helicopter transfers to or from the property. Guests typically arrive by road transfer, which we are happy to help arrange to ensure a smooth and comfortable journey. Our team can coordinate all details in advance, allowing you to enjoy a seamless arrival experience.

Self-driving to Kasbah Tamadot is possible, but the hotel's private transfer is the easier option for most guests. If you do drive, Morocco drives on the right-hand side, speed limits are typically 60kph in built-up areas and 100kph outside them, night driving is best avoided, and it's worth watching for unlit motorcycles. A flashing green traffic light is the local equivalent of amber.

Kasbah Tamadot is open all year round, and the Atlas Mountains reward visitors in every season: winter brings snow-capped peaks and cosy evenings by the library fire, spring is ideal for exploring Berber villages in mild weather, summer is made for the pools and gardens, and autumn brings cooler evenings and golden mountain light. There isn't a single "best" season, more a best season for what you're after.

Spring temperatures typically range from 12 to 24°C, ideal for hiking and exploring. July and August are warm, though the Atlas Mountains stay around 10°C cooler than Marrakech city. Autumn brings cooling evenings, and winter averages around 13°C with plenty of sunny days, alongside snow on the higher peaks.

In summer, pack lightweight clothing, a sun hat, sunglasses, a swimsuit, and comfortable walking shoes. In spring and autumn, add a light jacket and a sweater for cooler evenings in the Atlas Mountains. In winter, bring extra layers, as mountain evenings can turn cold even when the days are sunny.

Visa requirements depend on your nationality, so check with the Moroccan embassy or a travel professional before you book. Requirements can change, so it's worth confirming close to your travel date rather than relying on a previous trip.

The local currency is the Moroccan Dirham (MAD). ATMs are available at Marrakech airport and in central Marrakech, and Dirhams can typically only be exchanged back at the airport, so it's worth planning your cash accordingly. Amounts over 10,000 Dirhams must be declared at customs.

Insurance is always the guest’s responsibility. Make sure you have valid travel insurance that covers your trip.

Kasbah Tamadot is open all year round, and rooms, suites, Berber Tents, and Riads can be booked directly online here.

Check-in is officially from 2pm, though early arrivals may be accommodated if you let the team know in advance. Check-out is at 12pm on the day of departure.

Minimum stay requirements can vary depending on the dates and room type you select, particularly in peak season. The booking engine on the Kasbah Tamadot website will show the exact minimum stay for your chosen dates.

Extras can be paid using major credit or debit cards, or in cash. Euros and Sterling are both accepted, though any change may be given in Moroccan Dirhams.

Cancellation terms vary by rate and season, and the full, current policy is set out in the Terms and Conditions provided at the time of booking. If you're unsure which policy applies to your reservation, the reservations team can confirm it before you book.

You can find full details about our cancellation policy on our Terms and Conditions here.

Unfortunately, pets are not allowed at Kasbah Tamadot.

Pool use for external guests is subject to availability.  Email welcome@kasbahtamadot.virgin.com, and they will be able to assist.

Definitely, we have 43 rooms and suites available for exclusive hire. Our exclusive-use rates apply when taking 21 rooms or more.

Chat to our team to find out more:  enquiries@virginlimitededition.com

You can book a table at Asayss online, using the link provided below. Alternatively, please contact us directly on the details below to book a dining experience, activity or spa treatment. 

Asayss Restaurant
+212 524 368 200
welcome@kasbahtamadot.virgin.com
Book a table

Spa Treatments
+212 524 368 200
welcome@kasbahtamadot.virgin.com

Activities
+212 524 368 200
welcome@kasbahtamadot.virgin.com

The rooms at Kasbah Tamadot are unique and luxurious, with views of either the courtyard, garden, or pool. Deluxe rooms come with a balcony or terrace. And offering a little more privacy and space, Suites at Kasbah Tamadot all feature sitting areas and beautiful views. Some have private balconies and can accommodate an extra child. Find out more here. 

You can expect the following in each accommodation type - but please check each room description.

• Bathroom amenities
• Hairdryer, Bathrobes & Babouches (Moroccan slippers)
• Bottled water
• Sound system
• Sunhats
• Plug adaptors
• Umbrellas
• Safety deposit box
• Wi-Fi throughout the hotel

Yes, all Rooms and Suites have air conditioning and heating.

Kasbah Tamadot's luxurious Berber tents are perfect for those looking for a little more adventure with spectacular views and private terraces with space for outdoor dining. They are brimming with luxury and a few delightful surprises.  ou can find out more here.

You can expect the following in each accommodation type - but please check each room description.

• Bathroom amenities
• Hairdryer, Bathrobes & Babouches (Moroccan slippers)
• Bottled water
• Sound system
• Sunhats
• Plug adaptors
• Umbrellas
• Safety deposit box
• Wi-Fi throughout the hotel 

Yes, all Berber Tents have air conditioning and heating.

Yes, our riads are designed to be booked exclusively, with riad suites being available to book individually at certain times throughout the year. 

Our three-bedroom riads sleep up to 7 guests on an exclusive basis.

You will experience a new level of luxury with our six three-bedroom riads. Each riad offers the perfect blend of space and serenity and is individually decorated in traditional Moroccan style, with soft furnishings hand-made by the local Berber community working in partnerships with the Eve Branson Foundation.

You can expect the following in each accommodation type - but please check each room description.

• Bathroom amenities
• Hairdryer, Bathrobes & Babouches (Moroccan slippers)
• Bottled water
• TV & sound system
• Sunhats
• Plug adaptors
• Umbrellas
• Safety deposit box
• Wi-Fi throughout the hotel

Yes, all Riads have air conditioning and heating.

Yes, take a dip in the outdoor infinity pool and take in the stunning views of the Atlas Mountains. If the outside is a bit too chilly, try the heated indoor pool with its own lounge area.

Yes it’s equipped with a running machine, bike, multifunctional weight station and free weights.

Yes. To make your experience at Kasbah Tamadot even more tranquil and memorable indulge in one of our signature treatments. Treatments are not included in the normal rates and are priced in Moroccan Dirham.

yes, Kasbah Tamadot has 2 floodlit tennis courts, which can be found just behind the infinity pool. Rackets and balls are available on request, and it’s free to use.

There are 2 restaurants at Kasbah Tamadot: Kanoun & Asayss.

From poolside lunches and starlit rooftop dinners to intimate meals in the elegant Kanoun Restaurant, every setting offers its own charm. For a truly serene experience, escape to Asayss Restaurant, tucked beside our Berber tents and tranquil garden, perfect for a quiet, flavourful retreat. You can find out more about our restaurants here.

Yes, and you can join fellow guests for pre-dinner drinks before dining in one of our restaurants, on the roof terrace, by the pool terrace, or even around the reflecting pool.

Absolutely! The culinary experience at Kasbah Tamadot is truly exceptional. Our menus combine the finest Moroccan and international flavours, using fresh ingredients sourced straight from our own kitchen garden, just a short distance from your plate.

To make a reservation, please book online here, or contact: welcome@kasbahtamadot.virgin.com

Our menus blend authentic Moroccan cuisine with international favourites, crafted from fresh, seasonal ingredients grown in our very own kitchen garden.

Little appetites are well taken care of. We offer a specially curated young diners menu with a mix of kid-friendly favourites and gentle Moroccan twists, perfect for tempting them to try something new (or at least nibble at it!). Dishes are available as part of our à la carte menu. Tasty, approachable, and designed to keep both kids and parents happy.

Yes, Kasbah Tamdots offers room service, allowing guests to enjoy meals and snacks directly in their room, suite, Riad or Berber Tent.

Of course! Our team are experts at keeping Kasbah Kids entertained while you enjoy some much-deserved rest and relaxation during a family break.

Since we know every Kasbah Kid is different and enjoys different activities, we don’t operate a set programme but instead offer a fun and educational range of activities tailored to each of our younger guests.

Children of all ages are very welcome. However, due to safety reasons, children under the age of 12 are not permitted to sleep in a room without parental supervision.

At Kasbah Tamadot, kids of all ages are welcome, and whether they’re playful little ones or independent teens, we’ve got something special for everyone.

For children under 12, we offer a variety of fun and imaginative activities, from garden treasure hunts and Moroccan crafts to junior cooking classes and nature walks. Every experience is tailored to the child, thanks to our intimate setting and personalised approach.

For teens craving adventure or downtime, we can arrange guided hikes, tennis matches, cooking lessons, or even a relaxing afternoon by the pool. Whether they want to get active, explore the local culture, or simply chill out in style, we make sure every young guest feels engaged, included, and completely at home. 

You can find out more here.

The newest addition to the resort’s offerings is the Kasbah Kids Club, designed specifically for children aged 4 to 12. Here, young guests are invited into a vibrant world of creativity, nature, and cultural discovery.

A dedicated babysitting service is available for an additional charge and will be provided by a local member of staff with plenty of experience with children. Please make sure you give us some advance notice so we can make all the arrangements before you arrive.

There is so much to do when staying at Kasbah Tamadot:

Take a dip in the outdoor infinity pool and take in the stunning views of the Atlas Mountains. If the outside is a bit too chilly, try the heated indoor pool with its own lounge area.

Indulge in one of our signature treatments at our spa or sink into sublime relaxation in our open-air hot tub.

We have 2 floodlit tennis courts, which can be found just behind the infinity pool. Rackets and balls are available on request, and it’s free to use.

On selected evenings at Kasbah Tamadot, we offer cinema nights where you can watch a selection of Moroccan-inspired films in the open air under the stars.

Feeling active? Hit the gym and work up your appetite. It’s equipped with a running machine, bike, multifunctional weight station and free weights. Or perhaps have a hit on our ping pong table, in the gardens next to the tennis courts.

We do. We can create bespoke experiences that cater to your taste, expectations and interests. We offer concierge services to arrange a wide array of other experiences and activities; some of which will need to be booked in advance, so please contact us as soon as possible with your interests, and we can get you booked into some of the following:

• Mountain biking
• High Atlas treks
• Mule trekking
• Golf
• Car excursions
• Cooking classes 
• Visiting the Eve Branson Foundation
• Spa treatments
• Tennis

Want more inspiration on things to do? Head to this page here.

Discover the 12th-century Tin Mal Mosque, one of the few in Morocco open to non-Muslims, with its stunning architecture and rich history. Then, take a breathtaking drive along the Tizi n’Test Pass, passing ancient Berber villages and lush orchards, with stops for a café break or picnic. For a shorter journey, visit the peaceful village of Ouirgane, where you’ll enjoy mint tea and Berber hospitality.

For adventure seekers, the Tadmamte and Ourika Valley tour offers stunning views of Mount Toubkal, remote mountain villages, and the lush Ourika Valley. Alternatively, explore the Kik Plateau and Takerkoust Reservoir before visiting Moulay Brahim, a sacred pilgrimage town. Each route promises breathtaking scenery and a glimpse into Morocco’s rich culture.

You can find out more here.

Yes! Our dedicated team is committed to crafting a personalised experience tailored to your vision, ensuring every detail is perfect for your proposal in Morocco.

Definitely! Nestled in the foothills of the High Atlas Mountains, Kasbah Tamadot is one of the most romantic and luxurious wedding venues in Morocco. Picture saying “I do” under a sky full of stars, with breathtaking mountain views as your backdrop - it's like stepping into a real-life fairytale.

Combining authentic Moroccan charm with world-class luxury amenities, Kasbah Tamadot offers an unforgettable wedding experience for you and up to 84 guests. Whether you're planning an intimate ceremony or a grand celebration, this magical setting promises a truly enchanting start to your love story.

You can find out more here.

Yes, we can! We have a number of unique experiences we would recommend to help you celebrate your special occasions or milestones.

Absolutely! The romantic setting, exceptional service, and unique rooms (especially the Berber Tents) make it perfect for honeymoons. The team can arrange bespoke touches to make any stay extra special.

The atmosphere at Kasbah Tamadot is casual and informal; however, you may choose to wear ‘smart- casual’ attire to dinner. A jacket and tie are never necessary, but feel free to dress up if you wish! Although Morocco is a Muslim country, men and women are welcome to wear shorts, t-shirts and swimwear around the pool area and so on.

When visiting areas outside of our hotel, it is helpful to be mindful of local customs. Morocco is a liberal Muslim country, and locals are used to seeing tourists and are known for their welcoming and friendly attitude toward visitors to their country. We do, however, recommend dressing on the more conservative side in order to respect the local culture.

If you wish to go walking, don’t forget to pack a good pair of trainers (sneakers), sunhat, sunglasses and plenty of sunscreen.

Should any of our guests have health concerns, we have first aid equipment and medically trained staff. If necessary, we can arrange for a doctor to come to the property or transport to the medical centre. The nearest hospital is a 1-hour drive away. We recommend you purchase travel insurance which includes appropriate medical coverage.

It's generally not recommended to drink tap water in Morocco, and during your stay at the hotel we will provide you with bottled water.

At Kasbah Tamadot, tipping is optional and can be left at Reception or with a Manager. Tips are divided among our team.

In the souks, entertainers may expect payment for photos. 

Outside the hotel, tipping is customary in restaurants, bars, and taxis, typically 10% of the service cost