Frequently asked questions
Looking for answers?
Read on for our most frequently asked questions about staying at Kasbah Tamadot.
Reservations & Bookings
When is Kasbah Tamadot open?
Kasbah Tamadot is open all year round.
You can book your stay online here.
When is a good time to visit the Atlas Mountains?
A visit to the Atlas Mountains offers something for everyone all year round.
In winter, admire the snow-capped peaks, while spring is a pleasant time to discover the many surrounding villages.
Hot summer days are best spent relaxing by the pool and cosy autumnal evenings are perfect for relaxing in the library with a good book and a warm drink.
In summary, there’s never a bad time to visit Kasbah Tamadot!
Take a read of our blog for more advice - Best time to visit Morocco’s majestic Atlas Mountains
What are check-in and check-out times?
Our official check-in time is 2 pm, but if you’re scheduled to arrive earlier, do let us know and we’ll try our best to accommodate.
The time to say bye is officially 12 pm on the day of your departure.
What are your book direct benefits?
Through various times of the year we have special offers available for direct bookings - you can view these offers here.
What are your best available rates?
Our best available rate is through our website booking engine.
You can book your stay online here.
Is there a minimum stay?
Minimum lengths of stay may apply, depending on your selected dates. You can use our website booking engine to search for your dates.
How do I pay for things at Kasbah Tamadot?
Any extras during your stay can be paid for using major credit/debit cards or cash. Euros and Sterling are accepted, but change may be in Dirhams.
What is your cancellation policy?
You can find full details about our cancellation policy on our Terms and Conditions here.
Are pets welcome?
Unfortunately, pets are not allowed at Kasbah Tamadot.
Is the pool open for external guests?
Yes, use of the pool is available to external guests when dining with us. Email [email protected], and they will be able to assist.
Can I hire the property exclusively?
Definitely. We have 42 rooms and suites, which can accommodate up to 84 guests.
Our exclusive-use rates apply when taking 21 rooms or more.
Chat to our team to find out more - [email protected]
How do I make a reservation for a table or a spa treatment
You can book a table at Asayss online, using the link provided below. Alternatively, please contact us directly on the details below to book a dining experience, activity or spa treatment.
Asayss Restaurant
+212 524 368 200
[email protected]
Book a table
Spa Treatments
+212 524 368 200
[email protected]
Activities
+212 524 368 200
[email protected]
Location & Travel
Why should I visit The Atlas Mountains in Morocco?
The breathtaking High Atlas Mountains are where timeless Berber culture, majestic landscapes, and heartfelt hospitality come together in perfect harmony. Here, sharp peaks lead to green valleys. Ancient paths connect villages made from the earth. Every turn in the trail tells a new story.
Find out more here.
Where is Kasbah Tamadot located?
Kasbah Tamadot is nestled in the foothills of the High Atlas Mountains in Morocco, near the village of Asni. It’s approximately a 1-hour drive from Marrakech and offers a peaceful escape from the hustle and bustle of the city.
Most guests arrive via private transfer from Marrakech, which can be arranged through the hotel. Alternatively, you can hire a car or take a taxi from the city.
The nearest airport is Marrakech Menara Airport (RAK).
How do I get to Kasbah Tamadot?
Morocco is served by direct flights from the UK and other major European hubs, with flight times to Marrakech between 3 and 4 hours. Guests travelling from the US can connect either in Casablanca or via a European hub.
Kasbah Tamadot is located one hour’s drive from Marrakech. The hotel is located near Asni, a small Berber village and bustling marketplace in the foothills of Morocco’s spectacular Atlas Mountains.
You can find out more here.
Do you offer airport transfers from Marrakech?
Yes, we can arrange airport transfers and a VIP Airport Service.
The VIP Airport service will quickly speed you through immigration, where you’ll be met off the plane and guided to a separate arrivals lounge stocked with a range of drinks, magazines and WiFi. An official will collect your passports to be stamped and return them to you shortly after. Once cleared through immigration, you will be taken to baggage reclaim and then escorted through the terminal. If you have booked our transfer service, a driver will be waiting for you in the arrivals area of the terminal. The same service is also available when departing Marrakech, and starts from the moment you arrive.
Please get in touch with our team for more details at [email protected]
We are hiring a car, do you have any advice?
Driving in Morocco can be a bit of a daunting experience, but don’t be put off by the first leg of your journey, as it’s a lot less hectic just outside the city centre. A few tips:
- Drive on the right-hand side of the road.
- The speed limit in built-up areas is 60kph and it is 100kph outside the city.
- There are a lot of speed cameras around the 60kph areas so do be careful. It can also be deceiving because the dual highways leading out of the city have a limit of 60kph, whilst the single-lane roads feeding them are 100kph.
- If possible avoid driving at night. If you do have to drive at night watch out for unlit bikes and motorbikes and be careful as the roads do not have markings like at home.
- When a traffic light starts flashing green, it is the equivalent of an amber light at home and you should stop.
Do I need a visa?
Visa requirements depend on where you are travelling from into Morocco so make sure to check with the Moroccan embassy or your travel professional before setting off.
What's the local currency?
The local currency is the Moroccan Dirham (MAD). Dirhams are not available outside Morocco; ATMs are at the airport and in central Marrakech.
Hotels cannot exchange Dirhams; only airports can with a Bureau de Change receipt.
Most restaurants and some market stalls accept credit cards and Euros, but change is usually in Dirhams. In smaller areas, Dirhams are necessary.
Declare 10,000 Dirhams (€900) or more at Customs upon arrival.
What should I pack?
If you are staying with us in the summer, pack plenty of lightweight clothes, a sun hat, sunglasses, a swimsuit, and comfortable shoes for walking.
Autumnal temperatures still allow for plenty of outdoor swims, so don’t put away your swimsuit or shorts just yet!
We’d recommend packing a light jacket and sweater too for chillier autumnal or spring evenings, and extra layers when staying in the winter.
What is the weather like?
Spring days are pleasantly warm with just a small amount of rainfall. In April, the temperatures can range from 12°C to 24°C, with the temperature dropping at night.
As we enter July, the heat during the day continues to increase,e and by August, we are very much a ‘hot sun’ destination, but a pleasant 10°C cooler than the high temperatures in Marrakech.
In the autumn months, the evenings start to cool, and the days become a little less intense heat-wise. Towards the end of September, the snow on the tops of the Atlas Mountains starts to return.
December, January and February are the coolest months of the year to visit. With the average temperature at 13°C and the sun still shining, our heated pools are comfortable at 28°C, so a midday swim is still the norm!
Do I need travel insurance?
Insurance is always the guest’s responsibility. Make sure you have valid travel insurance that covers your trip.
Rooms & Suites
What are the rooms and suites like?
The rooms at Kasbah Tamadot are unique and luxurious, with views of either the courtyard, garden, or pool. Deluxe rooms come with a balcony or terrace. And offering a little more privacy and space, Suites at Kasbah Tamadot all feature sitting areas and beautiful views. Some have private balconies and can accommodate an extra child.
You can find out more about the Rooms here.
You can find out more about the Suites here.
What is in my room or suite
You can expect the following in each accommodation type - but please check each room description.
- Bathroom amenities
- Hairdryer, Bathrobes & Babouches (Moroccan slippers)
- Bottled water
- TV & sound system
- Sunhats
- Plug adaptors
- Umbrellas
- Safety deposit box
- Wi-Fi throughout the hotel
Is there air conditioning/heating?
Yes, all rooms and suites have air conditioning and heating.
Berber Tents
What are the Berber Tents like?
Our luxurious Berber tents are perfect for those looking for a little more adventure with spectacular views and private terraces with space for outdoor dining. They are brimming with luxury and a few delightful surprises.
You can find out more here.
What is included in the Berber Tents
You can expect the following in each accommodation type - but please check each room description.
- Bathroom amenities
- Hairdryer, Bathrobes & Babouches (Moroccan slippers)
- Bottled water
- TV & sound system
- Sunhats
- Plug adaptors
- Umbrellas
- Safety deposit box
- Wi-Fi throughout the hotel
Is there air conditioning/heating?
Yes, all berber tents have air conditioning and heating.
Riads
Can I book the riad exclusively?
Yes, our riads are designed to be booked exclusively, with riad rooms being available to book individually at certain times throughout the year.
Our three-bedroom riads sleep up to 7 guests on an exclusive basis.
What are the Riads like?
You will experience a new level of luxury with our six three-bedroom riads. Each riad offers the perfect blend of space and serenity and is individually decorated in traditional Moroccan style, with soft furnishings hand-made by the local Berber community working in partnerships with the Eve Branson Foundation.
What is in my Riad?
You can expect the following in each accommodation type - but please check each room description.
- Bathroom amenities
- Hairdryer, Bathrobes & Babouches (Moroccan slippers)
- Bottled water
- TV & sound system
- Sunhats
- Plug adaptors
- Umbrellas
- Safety deposit box
- Wi-Fi throughout the hotel
Is there air conditioning/heating?
Yes, all riads have air conditioning and heating.
Hotel Facilities
Do you have a pool?
Yes, take a dip in the outdoor infinity pool and take in the stunning views of the Atlas Mountains. If the outside is a bit too chilly, try the heated indoor pool with its own lounge area.
Do you have a gym?
Yes it’s equipped with a running machine, bike, multifunctional weight station and free weights.
Do you have a spa?
We do! To make your experience at Kasbah Tamadot even more tranquil and memorable indulge in one of our signature treatments. Treatments are not included in the normal rates and are priced in Moroccan Dirham.
Do you have a tennis court?
We have 2 floodlit tennis courts, which can be found just behind the infinity pool. Rackets and balls are available on request, and it’s free to use.
Dining
How many restaurants do you have?
We have 2 restaurants at Kasbah Tamadot: Kanoun & Asayss.
From poolside lunches and starlit rooftop dinners to intimate meals in the elegant Kanoun Restaurant, every setting offers its own charm. For a truly serene experience, escape to Asayss Restaurant, tucked beside our Berber tents and tranquil garden, perfect for a quiet, flavourful retreat.
You can find out more about our restaurants here.
Is there a bar at Kasbah Tamadot?
Yes, and you can join fellow guests for pre-dinner drinks before dining in one of our restaurants, on the roof terrace, by the pool terrace, or even around the reflecting pool.
Can I visit for lunch or dinner if I am not staying in the hotel?
Absolutely! The culinary experience at Kasbah Tamadot is truly exceptional. Our menus combine the finest Moroccan and international flavours, using fresh ingredients sourced straight from our own kitchen garden, just a short distance from your plate.
To make a reservation, please book online here, or contact: [email protected]
What the type of cuisine is served?
Our menus blend authentic Moroccan cuisine with international favourites, crafted from fresh, seasonal ingredients grown in our very own kitchen garden.
Are there family friendly dining options and menus available?
Little appetites are well taken care of. We offer a specially curated young diners menu with a mix of kid-friendly favourites and gentle Moroccan twists, perfect for tempting them to try something new (or at least nibble at it!). Dishes are available as part of our à la carte menu and range between 50–70 Moroccan Dirhams. Tasty, approachable, and designed to keep both kids and parents happy.
Do you offer room service?
Yes, Kasbah Tamdots offers room service, allowing guests to enjoy meals and snacks directly in their room, suite, riad or berber tent.
Family Travel
Are children welcome at Kasbah Tamadot?
Of course! Our team are experts at keeping Kasbah Kids entertained while you enjoy some much-deserved rest and relaxation during a family break.
Since we know every Kasbah Kid is different and enjoys different activities, we don’t operate a set programme but instead offer a fun and educational range of activities tailored to each of our younger guests.
Children of all ages are very welcome. However, due to safety reasons, children under the age of 12 are not permitted to sleep in a room without parental supervision."=
What is there for children to do at Kasbah Tamadot?
At Kasbah Tamadot, kids of all ages are welcome, and whether they’re playful little ones or independent teens, we’ve got something special for everyone.
For children under 12, we offer a variety of fun and imaginative activities, from garden treasure hunts and Moroccan crafts to junior cooking classes and nature walks. Every experience is tailored to the child, thanks to our intimate setting and personalised approach.
For teens craving adventure or downtime, we can arrange guided hikes, tennis matches, cooking lessons, or even a relaxing afternoon by the pool. Whether they want to get active, explore the local culture, or simply chill out in style, we make sure every young guest feels engaged, included, and completely at home.
You can find out more here.
Do you have a kids' club?
The newest addition to the resort’s offerings is the Kasbah Kids Club, designed specifically for children aged 4 to 12. Here, young guests are invited into a vibrant world of creativity, nature, and cultural discovery.
Are babysitting services available at Kasbah Tamadot?
A dedicated babysitting service is available for an additional charge and will be provided by a local member of staff with plenty of experience with children. Please make sure you give us some advance notice so we can make all the arrangements before you arrive.
Things to do at Kasbah Tamadot
What is there to do at Kasbah Tamadot?
There is so much to do when staying at Kasbah Tamadot:
Take a dip in the outdoor infinity pool and take in the stunning views of the Atlas Mountains. If the outside is a bit too chilly, try the heated indoor pool with its own lounge area.
Indulge in one of our signature treatments at our spa or sink into sublime relaxation in our open-air hot tub.
We have 2 floodlit tennis courts, which can be found just behind the infinity pool. Rackets and balls are available on request, and it’s free to use.
On selected evenings at Kasbah Tamadot, we offer cinema nights where you can watch a selection of Moroccan-inspired films in the open air under the stars.
Feeling active? Hit the gym and work up your appetite. It’s equipped with a running machine, bike, multifunctional weight station and free weights. Or perhaps have a hit on our ping pong table, in the gardens next to the tennis courts.
Do you offer bespoke experiences?
We do. We can create bespoke experiences that cater to your taste, expectations and interests. We offer concierge services to arrange a wide array of other experiences and activities; some of which will need to be booked in advance, so please contact us as soon as possible with your interests, and we can get you booked into some of the following:
- Mountain biking
- High Atlas treks
- Mule trekking
- Golf
- Car excursions
- Cooking classes
- Visiting the Eve Branson Foundation
- Spa treatments
- Tennis
Want more inspiration on things to do? Head to this page here.
Local Area
What is there to do in the local area around Kasbah Tamadot?
Discover the 12th-century Tin Mal Mosque, one of the few in Morocco open to non-Muslims, with its stunning architecture and rich history. Then, take a breathtaking drive along the Tizi n’Test Pass, passing ancient Berber villages and lush orchards, with stops for a café break or picnic. For a shorter journey, visit the peaceful village of Ouirgane, where you’ll enjoy mint tea and Berber hospitality.
For adventure seekers, the Tadmamte and Ourika Valley tour offers stunning views of Mount Toubkal, remote mountain villages, and the lush Ourika Valley. Alternatively, explore the Kik Plateau and Takerkoust Reservoir before visiting Moulay Brahim, a sacred pilgrimage town. Each route promises breathtaking scenery and a glimpse into Morocco’s rich culture.
You can find out more here.
Weddings & Celebrations
Can you help plan a marriage proposal?
Yes! Our dedicated team is committed to crafting a personalised experience tailored to your vision, ensuring every detail is perfect for your proposal in Morocco.
Can we get married at Kasbah Tamadot?
Definitely! Nestled in the foothills of the High Atlas Mountains, Kasbah Tamadot is one of the most romantic and luxurious wedding venues in Morocco. Picture saying “I do” under a sky full of stars, with breathtaking mountain views as your backdrop - it's like stepping into a real-life fairytale.
Combining authentic Moroccan charm with world-class luxury amenities, Kasbah Tamadot offers an unforgettable wedding experience for you and up to 84 guests. Whether you're planning an intimate ceremony or a grand celebration, this magical setting promises a truly enchanting start to your love story.
You can find out more here.
Can you help plan something for a special occassion?
Yes, we can! We have a number of unique experiences we would recommend to help you celebrate your special occasions or milestones.
Is the hotel suitable for honeymoons?
Absolutely! The romantic setting, exceptional service, and unique rooms (especially the Berber Tents) make it perfect for honeymoons. The team can arrange bespoke touches to make any stay extra special.
During my stay
What should I wear at Kasbah Tamadot?
The atmosphere at Kasbah Tamadot is casual and informal; however, you may choose to wear ‘smart- casual’ attire to dinner. A jacket and tie are never necessary, but feel free to dress up if you wish! Although Morocco is a Muslim country, men and women are welcome to wear shorts, t-shirts and swimwear around the pool area and so on.
When visiting areas outside of our hotel, it is helpful to be mindful of local customs. Morocco is a liberal Muslim country, and locals are used to seeing tourists and are known for their welcoming and friendly attitude toward visitors to their country. We do, however, recommend dressing on the more conservative side in order to respect the local culture.
If you wish to go walking, don’t forget to pack a good pair of trainers (sneakers), sunhat, sunglasses and plenty of sunscreen.
What if there is a medical emergency during my stay at Kasbah Tamadot?
Should any of our guests have health concerns, we have first aid equipment and medically trained staff. If necessary, we can arrange for a doctor to come to the property or transport to the medical centre. The nearest hospital is a 1-hour drive away. We recommend you purchase travel insurance which includes appropriate medical coverage.
Can I drink the water at Kasbah Tamadot?
It's generally not recommended to drink tap water in Morocco, and during your stay at the hotel we will provide you with bottled water.
What's the tipping policy?
At Kasbah Tamadot, tipping is optional and can be left at Reception or with a Manager. Tips are divided among our team.
In the souks, entertainers may expect payment for photos.
Outside the hotel, tipping is customary in restaurants, bars, and taxis, typically 10% of the service cost