Please select a property to continue

A message from Wilson Odhiambo, our General Manager

We are so looking forward to welcoming you to our beautiful Mahali Mzuri in the majestic Maasai Mara.

As the world around us has changed over this last year, we have adapted to make sure we can continue to welcome our guests in the safest way possible, without compromising on the incredible experience we are proud to offer.

No matter how you are arriving into the Mara, you can be assured that you will always be greeted with the same Virgin Limited Edition magic that we are renowned for. We may be keeping a social distance and our face masks might well hide our smiles, but we will still have smiling eyes, ready and waiting to create your own truly unique safari experience. I’m pleased to say game driving is still as exceptional as ever – and even the animals are looking forward to seeing you!

It goes without saying that you can have complete peace of mind that we will be carrying out the most meticulous of cleaning measures even before you have set foot in the Mara; ensuring that every single touchpoint is covered throughout your stay. Each member of my team has received new COVID-19 training and we will be continuing to refresh, adapt and improve our processes, to ensure we are always one step ahead.

Your Safety


You will most likely be arriving by air, so please do take the time to check with your airline for their precautionary measures too. You can have every confidence that once we collect you from the airstrip, the vehicle you take back to the camp will have been rigorously cleaned and we will have hand sanitiser ready for you as soon as you land - and a refreshing glass of fizz too of course!

Checking In & Out

We want to make your stay as simple and relaxed as possible and that’s why we have created our own little welcome pack that you can expect with all the usual little luxuries that we will never compromise on. Each of our guests will receive a sanitiser and antibacterial wipes for your convenience, to use as you wish.

We will then talk you through all of the different options available during your stay to ensure you feel as at home as possible, whilst still getting the outstanding service we're known for.

As hard as goodbyes are, when it comes to it, we will make it as seamless and easy as possible for you.

Flexibility & Simplicity

We understand that everybody’s level of concern is entirely personal and while our promise is that your safety is our number one priority, we want to ensure that we are working to your comfort level.

So, whether that’s choosing not to have housekeeping during your stay, or providing you with the same member of staff or guide every day, you can have complete confidence that we remain fully flexible, adapting our processes around your preferences and ensuring that you have as memorable a stay with us as ever.

Keeping It Clean

We give you our absolute word that we will be carrying out the most meticulous cleaning measures throughout the camp and in our game drive vehicles. These measures will also as a minimum meet any new local regulations now in place throughout Kenya.

Clean Hands

For the comfort of our guests, we have placed hand sanitiser stations throughout the public areas at Mahali Mzuri and in our game drive vehicles too.

Medical Support

Should any of our guests have any health concerns, we have a medically trained nurse and fully equipped clinic at our camp, available to guests 24/7.

Game Drives

We know that game drives are one of the most important experiences at Mahali Mzuriand therefore our vehicles, like everything else, will be meticulously cleaned, before and after every game drive.

There will be a maximum of 6 guests per vehicle - as this is a shared vehicle, guests might be required to follow government guidelines and wear a face mask, unless travelling as one larger family or group, of course. If you’d feel more comfortable hiring your own private vehicle exclusively for your party (subject to availability), speak to our friendly reservations team.


Please rest assured that we will not be compromising on the incredible dining options offered at Mahali Mzuri, but we will be making a few small changes to ensure there is social distancing between those in your party with the chefs, our team and other guests.


We all love to be pampered every now and then and whilst there is likely to be a limited treatment offering compared to normal, we will be making use of the incredible outdoor locations Mahali Mzuri is privileged to enjoy.

By their very nature, beauty treatments have very strict hygiene protocols, so you can have confidence that our trusted therapists will be operating in the safest way possible.

Community Tours

Where possible, we will continue with our local community visits, but we might ask guests to wear masks throughout the tour, use hand sanitiser before and after and to follow social distancing guidelines to keep both you and the community safe.


We know lots of our guests like to stay active during their stay and whilst we still encourage this, please understand some activities might not be available.

Our team will be sure to keep you updated before you arrive on property, but if you have any questions about particular activities or our third party partners, please do reach out to our lovely reservations team who will be happy to help.


How long will these measures be in place?

We can't put a date on that as it very much depends on local Kenyan government advice, but we will continue to review all of our measures and ensure they remain in line with local law whilst keeping both our guests and staff safe.

Can I hire the entire camp exclusively?

The simple answer is yes! Our camp has 12 tents which can be booked exclusively, meaning you'll have the whole place all to yourself. Or, if you have a smaller group you can still enjoy exclusivity by booking a minimum of six tents, accommodating up to 12 adults. To enquire just contact us here.

How will game drives work?

A maximum of 6 guests will be allowed per vehicle – as this may be a shared vehicle, with guests from outside of your party, guests might be required to wear a face mask in line with government guidelines. We hope you understand this is for your safety and that of other guests and our team. Vehicles will be thoroughly cleaned before and after each use, including all equipment we carry on the vehicles i.e. binoculars and the wildlife reference books for guests to use, and we will have hand sanitiser on board for our guests’ convenience too. As an additional measure, guests will also be allocated the same game drive vehicle for the duration of their stay, wherever possible.

Can I still hire a game drive vehicle exclusively?

Yes, absolutely. You can still hire your own private vehicle exclusively for your party, subject to availability. Please do speak with our friendly reservations team directly who can organise this for you.

What if I don't want housekeeping?

That's completely fine! Should you wish not to have housekeeping during your stay just let us know and we'll ensure our team are aware.

Thank you for signing up!
Keep an eye on your email for the latest special offers from us.