Why work for Virgin Limited Edition?

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings. Each offers a sense of fun, style, luxury and exceptional personal service.
The group includes Necker Island and Moskito Island in the Caribbean’s British Virgin Islands; Kasbah Tamadot in Morocco; The Lodge in Verbier, Switzerland; Mahali Mzuri, a tented safari camp in Kenya; Son Bunyola in Mallorca, Spain; Ulusaba Private Game Reserve and Mont Rochelle Hotel and Mountain Vineyard in South Africa.
This role is central to the on-going management and support of the systems and applications used across the VLE Group to run the business. These include but are not limited to: Property Management Systems (PMS), Point of Sale Systems (PoS), Table Reservations, Spa & Activities, Event Management, Human Resources, Time & Attendance and Finance & Reporting systems.

VLE are embarking on a review of the existing suite of systems as well as reviewing business process and general team organisation with the aim of standardising and streamlining systems and operations where possible. The Business Systems Manager will play a key role in this Group wide initiative and it is expected that they will lead the internal delivery of any system and/or process changes or enhancements required.

The Business System Manager will develop and own the relationship with system & support providers as well as our internal teams and end users; ensuring that all systems are configured and being used in an optimal way and that all end users are well trained and confident in their use of the systems.

This position is based in Hammersmith and is likely to involve travel to the VLE Properties and international offices from time to time.

Here’s what you need in your toolkit:

QUALIFICATIONS AND EXPERIENCE

• 3+ years in a similar role, ideally within the hotel/hospitality industry
• Experience in managing 3rd party service providers
• Experience in supporting users at all levels, both face to face and remotely
• Experience in developing and delivering system training courses and programmes
• Project Management experience – particularly in delivering a group wide/international system deployment
• Change management experience – reviewing & refining business process and procedures to optimise efficiencies

BEHAVIOURS/ SKILLS

• Great interpersonal skills; the ability to empathise with your end users
• Ability to bridge the gap between technology and the business
• Good time management skills; to prioritise and meet deadlines
• Approachable attitude – happy to provide a “service”
• Assertive and confident in dealing with people & suppliers
• Flexible approach and happy to get involved in ad hoc activities outside their remit
  
  

What’s the gig?

Here’s what you’d do:
Manage the portfolio of VLE Business systems, specifically:

System and configuration management

• Own the configuration and rule set used within the VLE systems, ensuring it is optimal, efficient and consistent across the Group
• Work with super users, end users and vendors on enhancements and change requests, ensuring proper procedures are followed when system changes are introduced
• Manage the overall system architecture and the individual interfaces between systems

System support process & procedures

• Take ownership for the support procedures relating to all VLE business systems. Work with the vendors, infrastructure providers and key users to create and publish quick reference support guides
• Manage supplier response & system availability SLA’s to ensure the vendors are meeting their contracted obligations
• Hold regular review meetings with system suppliers
• Review tickets on a regular basis to identify patterns that could relate to underlying issues or training needs

End user training & process alignment

• Prepare, and where necessary deliver end user training, either on a 1-1 basis or to a group – either directly or via remote delivery
• Establish and run internal system user groups and identify and nurture key user relationships across the Group
• Understand the processes and procedures the teams are following, with a view to harmonising and optimising across the Group. Ensure processes are fully aligned with the systems being used.
• Test and implement new ways of working and improvements to systems

Project Management & co-ordination

• Ensure that any change to a system and/or process is properly managed and co-ordinated
• Plan and manage any new systems implementations and deployment of existing systems to other parts of the Group
• Manage system upgrades and the deployment of new releases ensuring all changes are thoroughly tested and where necessary communicated to the end user community

Other responsibilities:

• Prepare project proposals and manage project spend for any new systems and/ or system enhancements
• Prepare budget schedules and cost allocation models for the various systems to ensure costs are distributed to appropriate cost centres
• Work on other small projects or initiatives either within the VLE IT Team or across the wider business

Here’s the deal

Package & Benefits

• Competitive Salary
• Up to 20% performance-based bonus, based on achievement of objectives
• Hours as required contract
• Office working hours; Monday – Friday, 9.00 am – 5.30pm
• 20 days paid holiday per year plus public holidays
• Additional day off for birthday
• Season ticket loans and cycle to work schemes available
• Tribe Discount Card
• We will contribute 50% towards private healthcare after 12 months service and then 100% after 2 years’ service
• Fun and relaxed working environment

The Lodge is Sir Richard Branson’s stunning nine bedroom chalet in Verbier, Switzerland, one of the Alp’s most exclusive resorts and Europe’s hottest ski spots. Situated on a quiet road just 250m from the main ski lifts and backing onto one of the returning pistes, The Lodge is in a perfect location for the slopes in both summer and winter!

The Lodge itself provides a unique and fun setting: guests can swim in the indoor pool, be pampered in the Spa, or just relax after a day on the mountain whilst enjoying a wide selection of tailored menus and fine wines. We have just finished our 10th winter season at The Lodge this year and are half way through our 10th summer.

We are a team of 16 in the winter and 14 in the summer and between our amazing team we provide a level of service to ensure the guests have everything from a mountain ski holiday that they could ever wish for. The size of the team means that it is imperative that everyone plays their part in making things work, the guests don’t know, or even need to know, who does what so if you are there and someone asks – you do it! It’s hard work but the payback is great and it’s fantastic to be a part of a team where everyone has the same “can do” attitude.

The Lodge operates primarily as an exclusive use chalet during the winter months where guests can rent the whole chalet for their group. We do have an occasional ‘hotel style’ week where the guests can rent the rooms individually as well, however the dining is still communal! During the summer months we run predominantly ‘hotel style’ where guests rent the rooms individually but all dine together. Our offering is slightly different during the summer, in that we leave guests to their own devices a bit more during the daytime and late evening hours, while still offering a great service. We take special requests into account for all guests, particularly for exclusive use groups, and work on coordinating menus, wines and requests before their stay. The guests are encouraged to make The Lodge their own and are welcome to visit the chefs in the kitchen and help themselves to drinks if they like (although we are always on hand to do that too!).

Reporting to the Head Chef, and General Manager, this role as Sous Chef is an integral part of our kitchen team, and greater team as a whole, in providing an excellent service to all of our guests.

Here’s what you need in your toolkit:

BEHAVIOURS/ SKILLS

• Socially confident and able to easily communicate with guests and with the team professionally whilst bringing your personality to the table as well!
• Resourceful approach – able to troubleshoot in the event of a sudden change of plans.
• Hands on approach and happy to turn your hand to any task.
• An understanding of how to balance fun and professionalism while at work
• The ability to work a flexible working week with varying days off and a variety of shifts.
• A ‘can do’ and proactive attitude.
• Punctual with good time management skills
• A sense of fun and an understanding of the Virgin way of doing things! We call it the ‘fun factor’ here at The Lodge.
  
  

What’s the gig?

Here’s what you’d do:
As the Sous Chef here at The Lodge you will play an integral part in the daily running of the Lodge and ensuring that each and every guest has the best Alpine summer holiday ever! It is a seasonal position and you are expected to be available for the entire winter & summer seasons season (with holiday time given at the end of the winter) through the end of your contract in September. You will be required to work an average of 50 hours per week which will consist of five days of mixed shifts.

Detailed Responsibilities:

• Working as part of the kitchen team to produce fantastic food of a consistently high quality.
• Adhering to all health and safety measures within the kitchen and ensuring that they are maintained throughout the year.
• Interacting with the guests, both in the open kitchen and front of house.
• Aid the Head Chef in managing the team to maintain a clean and hygienic working environment in the Kitchen
• Working towards achieving monthly budgets
• Taking full responsibility of the Kitchen on the Head Chef’s days off (2 days/week)
• Enhance the working environment by being a team player
• Playing a part in maintaining the cleanliness of the kitchen and BBQ area at all times and adhering to cleaning schedules.
• Checking in all deliveries each morning and confirming all produce is up to standard, if not then immediately reporting to your superior on duty.
• Developing interesting and varied breakfast, lunch and dinner menus alongside the head chef and sous chef taking into consideration the use of local and seasonal produce.
• Ensuring there is minimal wastage of food wherever possible.
• Working with the team to produce the following meals to a high standard:
  Full continental breakfast buffet with hotel à la carte menu options
  Varied cold lunch options including picnics/ off premises
  Afternoon tea with a selection of homemade cakes and cookies
  Dinner – canapés followed by a four-course set menu (including cheese), (please note that we tend to almost always have a few variations of the menu each night due to dietary restrictions).
• Aiding in the training of and overseeing of the Junior Sous Chef & Chef de Partie where required.
• Carrying out any other tasks set out by the Head Chef

Here’s the deal

Package & Benefits

• Contract running from 1st June 2020 to 25th September 2020, with opportunity to extend for further seasons.
• Competitive Salary
• Equal share of Lodge gratuities.
• Holiday allocation as per Swiss law.
• Uniform provided.
• . . . Having the world’s best playground at your back door.

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings. Each offers a sense of fun, style, luxury and exceptional personal service. The group includes Necker Island and Moskito Island in the Caribbean’s British Virgin Islands; Kasbah Tamadot in Morocco; The Lodge in Verbier, Switzerland; Mahali Mzuri, a tented safari camp in Kenya; Son Bunyola in Mallorca, Spain; Ulusaba Private Game Reserve and Mont Rochelle Hotel and Mountain Vineyard in South Africa.

The position is based in Hammersmith where the central teams are located, you would be required to travel overseas to properties as part of the role. The diverse nature of the VLE portfolio requires that the successful candidate has the ability to be flexible, innovative and highly adaptable in carrying out the role.

To be considered for this role, you must have the right to work in the UK.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• 2+ years’ experience of working in luxury hotel operations
• Experience of working in an office environment
• Previous experience in understanding financial information such as; Profit and Loss Accounts, stock takes, cost management and profit margins
• Previous exposure to change management
• Previous experience on delivering to agreed deadlines
• Experience of designing and implementing processes
• Good working knowledge of Health & Safety requirements
• An interest and passion in sustainability initiatives
• Experience of openings an advantage
• An understanding of a front office system is an advantage
  
  

BEHAVIOURS/ SKILLS

• Highly computer literate: confident and proficient with Word, Excel, PowerPoint, Outlook
• Self-motivated, punctual, reliable, able to maintain confidentiality.
• Excellent written and spoken (face to face and phone) communication skills.
• Ability to show initiative in developing the role and to work with minimal supervision
• A strong team player
• Enjoy problem solving and able to offer support, suggestions and guidance to colleagues
• Strong planning and organisational skills
• Ability to influence and motivate the teams you engage with
• Attention to detail
• Hands on approach
• Work well under pressure – whilst still smiling!
• Remains calm in emergency situations
• Passionate about hospitality and customer service with an ability to develop relationships across all areas of the business, including hotel operators, support office, H&S safety consultants, etc.
• Sense of fun

What’s the gig?

Here’s what you’d do:
Reporting into the Group Operations Director, this role would support the operations function. The remit would include all aspects of the guest experience and property management with a focus on analysis and project management. Project examples may be solving a P&L issue, analysis of consumptions/ costs procurement challenges, reviewing spa operations and all menus to ensure balance and quality, identifying any areas that may need attention.

Here’s the deal

Package & Benefits

• Contract running from 1st June 2020 to 25th September 2020, with opportunity to extend for further seasons.
• Competitive Salary
• Equal share of Lodge gratuities.
• Holiday allocation as per Swiss law.
• Uniform provided.
• . . . Having the world’s best playground at your back door.

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Reporting to the Activities Manager, the Boat Captain is responsible for the day to day driving of powerboats for guest excursions or airport transfers creating the Necker Island experience.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• BVI Grade 2 captain’s licence as a minimum or Commercially Endorsed RYA / MCA Yachtmaster Power, or RYA Advanced Powerboat certificate or equivalent.
• STCW 10
• Cleaning and maintenance experience on boats
• Marine Mechanical experience as an advantage
• Quality resort/ property experience
• First Aid qualified
• Overseas or Caribbean experience an advantage
• Hospitality in food & beverage an advantage
  
  

BEHAVIOURS/ SKILLS

• Team worker and proven customer service skills
• Must be a strong swimmer
• Excellent guest contact skills / socially confident
• Good Communication skills
• High degree of attention to details
• Passion and pride in their work
• Able to perform gracefully under pressure
• Calm in emergency situations
• Sense of fun
• Resourceful approach – able to troubleshoot in the event of a change of plan
  
  

What’s the gig?

Here’s what you’d do:

• Ensure the regular repair and maintenance and safety checks are conducted and recorded for equipment and powerboats
• Preparing, setting up and packing down guest areas
• Cleaning, fuelling and detailing of the powerboat fleet
• Ensuring the safety of guests and staff in the water
• Participate with the rest of the activities team and get trained and involved in other activities on the island as appropriate from Hobie Cat sailing to Zip lining.

Here’s the deal

Package & Benefits

• Competitive Annual salary
• Housing provided
• Food allowance
• Medical and life insurance
• Pension Plan
• 24 days paid holiday per annum (based on 6 day working week)
• Flights from country of residence and return at end of contract.
• A share of the tips and gratuities
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Reporting to the Activities Manager, you will be running daily excursions, teaching lessons, driving the fleet of powerboats for transfers and you will also be required to run the basic repair, maintenance and safety checks on the fleet and equipment.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Qualified in water sports skills: (e.g. RYA certifications, kitesurfing and diving qualifications)
• MCA yacht master license (commercially endorsed), or BVI boat master license (commercially endorsed)
• STCW
• Quality resort/ property experience
• First Aid qualified
• Yoga, Pilates, personal training experience an advantage
• Overseas or Caribbean experience an advantage
• Bar or restaurant experience an advantage
  
  

BEHAVIOURS/ SKILLS

• A passion for making exceptional holidays
• Able to work with and accommodate different cultures
• Team worker and proven customer service skills
• Excellent guest contact skills/socially confident
• Good communication skills
• High degree of attention to detail
• Passion and pride in work
• Happy to be hands on
• Able to perform gracefully under pressure
• Sense of fun
• Calm in emergency situations
• Resourceful approach – able to troubleshoot in the event of a change of plan
  
  

What’s the gig?

Here’s what you’d do:

• Responsibilities include working with the team to provide activities and entertainment for the guests.
• Providing day to day watersports lessons and teaching some of the most interesting people in the world
• Preparing, setting up and packing down guest areas
• Day to day driving of the ribs for guest excursions or airport runs
• Cleaning and detailing of the powerboat fleet
• General admin
• Assisting in guest excursions
• Ensuring the safety of guests and staff in the water
• Helping to ensure the regular repair and maintainance, and safety checks are conducted and recorded for water sports equipment and powerboats
• Being a part of the hosting team once a week

Here’s the deal

Package & Benefits

• Competitive Annual salary
• Housing provided
• Food allowance
• Medical and life insurance
• Pension Plan
• 24 days paid holiday per annum (based on 6 day working week)
• Flights from country of residence and return at end of contract.
• A share of the tips and gratuities
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Experience in the 5 star plus Spa Industry
• Qualified Yoga instructor with over 300 hours experience would be an advantage
• Experience of working overseas would be an advantage
• Beauty Therapy International Qualification or equivalent
• Hands on with treatments, within the last 3 months
• Training in Aromatherapy Associates, thermotherapy massage and CND shellac would be an advantage.
• Proven track record in driving sales/target environment
• Fluent in written and spoken English
  
  

BEHAVIOURS/ SKILLS

• Ability to generate and promote sales
• Computer literate
• Great planning and organizational skills
• Happy to be hands on
• High degree of attention to detail
• Passion and pride in their work
• Works well under pressure
• Makes decisions, takes appropriate action
• Gives clear direction and guidelines
• Excellent social and interpersonal skills
• Anticipating guests needs and facilitating the small touches that enhance the guest experience
• Good eye for detail
• Flexible attitude and willing to take on tasks as necessary
• Able to interact with guests and behave appropriately
• Highly sociable and confident when meeting new people
• A sense of fun and understanding of the Virgin way of doing things
  
  

What’s the gig?

Here’s what you’d do:

• 6 Day working week.
• Maximise revenues by meeting and exceeding set budgeted amounts in treatments and retail sales and ensure accurate guest billing
• Perform as part of a team
• Be able to work on your own at time, covering a Spa
• Host as part of a roster with the Island team to promote the Spa
• Play your part in ensuring guests get the Necker experience at it’s best

Here’s the deal

Package & Benefits

• Competitive Annual salary
• Commission Payable on target achievement
• Housing provided
• Food allowance
• Medical and life insurance
• Pension Plan
• 24 days paid holiday per annum (based on 6 day working week)
• Flights from country of residence and return at end of contract.
• A share of the tips and gratuities
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. Moskito Island goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE
Essential:

• Minimum of five years in desktop/network support environments (Windows 7 – 10, Server 2008 - 2016)
• Strong knowledge of Microsoft Office
• Demonstrated troubleshooting skills with diverse business applications
• Experience with Server 2012 Hyper V
• Experience with administration of all common Windows Server technologies, with
• knowledge of Microsoft Best Practices:
• Exchange, Active Directory, Printer Management, DNS, DHCP, NTFS, Shared drives, DFS & SMB file servers
• Experienced best practice knowledge with structured cabling
• Experience best practice knowledge working in racks and patching
• Experience with wireless routers, PTP setups, and mesh environments
• Experience with Cisco Switching infrastructure, configuration and deployment
• Ability to juggle rapidly changing workloads and priorities, in a fast-paced environment
• Ability to work under/giving instruction with remote 3rd parties, and Clear telephone manner
• Experience with updating and production of systems documentation
• Good troubleshooting knowledge of Android and iOS smartphones
  
  
  Desired:
• Cisco certification, Microsoft MCP, MSCE etc., CompTIA and other industry certifications or training courses
• Experience with IT/technical systems in rugged / harsh environments
• Experience working practically at height, or in construction environments
• Commercial AV integrated systems
• Practical experience with professional PA setup and sound reinforcement
• A mystery skillset! Give us an interesting skill or talent you have, not necessarily related to IT or AV!

BEHAVIOURS/ SKILLS

• Strong team player
• Organised and able to manage complex logistical challenges
• Happy to be hands on
• High sense of responsibility with regard to safety issues
• Passion and pride in their work
• Works well under pressure
• Calm in emergency situations
• Sense of fun
  
  

What’s the gig?

Here’s what you’d do:
Support the IT Manager giving desktop and other IT support to all users. Also working with the IT Manager and AV specialist on the extensive AV requirements of the island

Here’s the deal

Package & Benefits

• Minimum 12 month contract (subject to work permit approval)
• Competitive salary
• 20 days paid holiday per year plus public holidays
• Accommodation provided
• Meals while worth and monthly food allowance
• Initial flights from country of residence (and return at end of contract)
• Annual flight allowance
• Medical Cover
• Life insurance
• Access to Company Pension Plan after qualifying period
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings. Each offers a sense of fun, style, luxury and exceptional personal service. The group includes Necker Island and Moskito Island in the Caribbean’s British Virgin Islands; Kasbah Tamadot in Morocco; The Lodge in Verbier, Switzerland; Mahali Mzuri, a tented safari camp in Kenya; Son Bunyola in Mallorca, Spain; Ulusaba Private Game Reserve and Mont Rochelle Hotel and Mountain Vineyard in South Africa.

Location: Virgin Limited Edition – South Africa -Johannesburg

Please note that this position is open to South African Nationals or candidates that are legally eligible to work full time in South Africa.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE
Essential:

• Minimum 5 years’ experience within reservation management essential with a proven track record
• Experience in handling a small, highly diverse and motivated team within the luxury travel environment
• Excellent communication skills and attention to detail is critical for this role
• A quick thinker, highly adaptable and ability to multitask
• Excellent time management and ability to set and meet deadlines
• A true passion for travel
• Must be adept in use of Microsoft Office Suite
• Familiarity with Protel PMS system, Nightsbridge and Synxis CRS a plus
  
  

BEHAVIOURS/ SKILLS

• Results and standards orientated
• Committed to service excellent and guest satisfaction
• Has passion, pride and ambition
• Proactive and committed to the businesses’ interests
• Flexible manner and willingness to learn
• Works under own initiative
• Team orientated and a team player
• Makes decisions, takes appropriate action, meets deadlines
• Works well under pressure and naturally goes the extra mile
• Sense of fun
  
  

What’s the gig?

Here’s what you’d do:
Reporting into the VLE Head of Revenue, this role is to optimise the rooms revenue opportunities for Virgin Limited Edition’s Southern and East African hotels and lodges. The effective and efficient running of the South Africa Reservations office and the provision of excellent and personalised customer service.

Here’s the deal

Package & Benefits

• Permanent Employment (Subject to 3-month probation)
• Basic monthly salary – Market Related
• A performance-based bonus scheme
• 50% Company Contribution on Medical Aid
• 50% Company Contribution on Pension Fund
• Virgin Tribe Membership

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has a number of individual private estates that are currently being built. The first estates are due for completion in 2019, with more due to complete into 2020 and beyond. It is expected several of The estates will be available for rent from 2020 onwards. There’s a shared Recreational area, Beach House, watersports centre, tennis pavilion, dining pavilions and pristine beaches. Moskito is also the sister island to Necker Island (just a short boat ride away).

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE
Essential:

• 1 year experience in Maintenance on a resort or hotel
• Minimum of one year, ideally in hospitality
• Skills in basic Plumbing, and Pool systems
• Good communicator
• Well presented
  
  

BEHAVIOURS/ SKILLS

• High attention to detail
• Methodical in approach to work
• Able to work independently
• High sense of responsibility with regards to safety issues
• Passion and pride in their work
• Works well under pressure
• Calm in emergency situations
• Sense of fun
  
  

What’s the gig?

Here’s what you’d do:
Supports the Technical services department in the daily with maintenance tasks and responsibilities as directed by his/her manager
To support the Islands overall Estate management plan of the fabric, Electrical, plumbing, pool infrastructures, facilities and grounds areas.
Supporting the Technical services department in the Maintenance and Development element of the Islands. To Include:

➢ Estate management plan
➢ Common areas maintenance
➢ Grounds
➢ H&S maintenance

This includes but is not limited to:
To maintain and repair the safe, efficient and reliable operation of Fabric, Furniture, Plumbing, Mechanical & Electrical systems.
To carryout reactive and proactive maintenance to the property as instructed to ensure it is well maintained. Carry out all planned preventative maintenance as directed. To assist with any projects or works given to maintenance.

Here’s the deal

Package & Benefits

• Minimum 12 month contract (subject to work permit approval)
• Competitive salary
• 24 days paid holiday per year plus public holidays
• Accommodation provided
• Meals while worth and monthly food allowance
• Initial flights from country of residence (and return at end of contract)
• Medical Cover
• Life insurance
• Access to Company Pension Plan after qualifying period
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has a number of individual private estates that are currently being built. The first estates are due for completion in 2019, with more due to complete into 2020 and beyond. It is expected several of The estates will be available for rent from 2020 onwards. There’s a shared Recreational area, Beach House, watersports centre, tennis pavilion, dining pavilions and pristine beaches.

Moskito is also the sister island to Necker Island (just a short boat ride away).

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Minimum of 5 years’ experience in a similar role for a minimum of five years, ideally in hospitality – with demonstrated hands-on operations experience
• In depth knowledge of Preventative Maintenance Systems and Processes
• Understanding and skills in Electrical, Plumbing,
• Mechanical, Woodwork and HVAC systems
• Proficient in the use of maintenance management software
  
  

BEHAVIOURS/ SKILLS

• Confident and assertive in managing a team
• Strong instruction and coaching skills
• Able to motivate a team of people to work together
• Ability to manage complex logistical challenges
• Strong sense of responsibility with regard to safety issues
• Strong analytical and creative problem-solving skills
• Passion and pride in their work
• Works well under pressure
• Calm in emergency situations
• Sense of fun
  
  

What’s the gig?

Here’s what you’d do:

• Daily management of maintenance team to complete preventative and reactive maintenance tasks
• Implementation of Island preventative maintenance schedule using Maintenance Connection management system
• Supervision of Maintenance Connection software and ensuring full operational use Management of workshops, tools, storerooms, inventory and procurement
• Daily management of the Estate Management plan; to ensure quality service checks are completed
• Supervision of contractors and 3rd party service providers
• Manage storerooms and inventory, maintain stock levels and procure materials in accordance with purchasing and requisition procedures
• Provide regular status reports on work projects to Department Manager
• Manage the relevant Health and Safety requirements

Here’s the deal

Package & Benefits

• Competitive annual salary
• Discretionary performance-linked bonus
• Share in the island gratuities
• 24 days paid holiday per year
• Hours as required, based on a minimum of 6 days per week
• Accommodation provided or annual housing allowance
• Annual flight allowance
• Flights in and out at the start and end of your contract
• Medical Insurance, Life Insurance and Company Pension after qualifying period
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com