Why work for Virgin Limited Edition?

Mont Rochelle is a stunning 26-bedroom hotel and vineyard near Cape Town in the town of Franschhoek, South Africa. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels, chosen for their beautiful locations and magnificent surroundings; each offering a sense of fun, style, luxury and exceptional personal service. The rest of the group includes Necker & Moskito Islands in the Caribbean’s British Virgin Islands, Ulusaba Private Game Reserve in South Africa, Kasbah Tamadot in Morocco, The Lodge in Verbier, Mahali Mzuri, a tented safari camp in Kenya and Son Bunyola, located in Mallorca, Spain.

For more information on the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

What's My Contribution?

• Assist the Executive Head Chef in designing menus according to the style of both restaurants.
• Ensure that food costs remain within budget without negatively impacting the guest experience.
• Training, development and leadership of the team.
• Working alongside the Food & Beverage departments to ensure that food and service delivery meet the requirements of our guests.
• Maintaining a harmonious relationship between the kitchen team and other departments on the property.
• Ensuring the highest level of hygiene as per Virgin Limited Edition standards.
• Completion of all necessary admin and reports.

Experience, skill set and characteristics

• Ability to plan and design of menus in line with the company’s sustainability principles.
• Excellent knowledge of food safety and hygiene standards.
• Versatility in providing different styles of cuisine.
• Good understanding of dietary requirements, allergens and food intolerances.
• Experience in managing a team of 20+
• Results and standards orientated.
• Works with passion, pride and ambition.
• Proactive and committed to the businesses’ interests.
• Committed to service excellence and guest satisfaction.
• Flexible, adapts quickly and able to use initiative.
• Team orientated and a team player with the ability to work independently.
• Strong organisational and admin skills.
• Structured approach and able to meet deadlines.
• Works well under pressure and naturally goes the extra mile.
• Gets the job done with a sense of fun.
• Experience within a 5* hotel/ restaurant.
• Budgeting, procurement and cost control.
• Strong people management and coaching skills with a firm, fair and consistent approach to leadership
• Comfortable engaging with guests
• Excellent communication skills (team, management and guests)

Mont Rochelle is a stunning 26-bedroom hotel and vineyard near Cape Town in the town of Franschhoek, South Africa. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels, chosen for their beautiful locations and magnificent surroundings; each offering a sense of fun, style, luxury and exceptional personal service. The rest of the group includes Necker & Moskito Islands in the Caribbean’s British Virgin Islands, Ulusaba Private Game Reserve in South Africa, Kasbah Tamadot in Morocco, The Lodge in Verbier, Mahali Mzuri, a tented safari camp in Kenya and Son Bunyola, located in Mallorca, Spain.

For more information on the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

What’s My Contribution?
• Ensuring guest satisfaction in all aspects of the guest experience.
• Duty management and guest liaison.
• Maintaining front office standards and operating procedures.
• Achievement of budgets and cost controls for the front office and gift shop.
• Ensure the team have excellent knowledge of services offered on the property and within the area.
• Training, development and leadership of the team
• Maintain a harmonious relationship between the front office team and other departments on the property
• Reconciliation of guest charges, deposits and commission
• Completion of all necessary admin including guest feedback and month-end reports, weekly forecasts and day sheets.

Experience, skill set and characteristics
• Results and standards orientated
• Works with passion, pride and ambition
• Proactive and committed to the businesses’ interests
• Committed to service excellence and guest satisfaction
• Flexible manner, adapts quickly
• Works under own initiative
• Team orientated and a team player with the ability to work independently
• Strong organisational and admin skills
• Structured approach and able to meet deadlines
• Works well under pressure and naturally goes the extra mile
• Gets the job done with a sense of fun
• Appearance in accordance with VLE company policy
• Experience within a 5* hotel
• Background in customer service
• Budgeting, procurement and cost control
• Strong people management and coaching skills
• Firm, fair and consistent approach to leadership
• Strong hosting skills and comfortable engaging with guests
• Excellent communication skills (team, management and guests)

Mont Rochelle is a stunning 26-bedroom hotel and vineyard near Cape Town in the town of Franschhoek, South Africa. Mont Rochelle is part of Virgin Limited Edition, Sir Richard
Branson’s award-winning collection of unique retreats and luxury hotels, chosen for their beautiful locations and magnificent surroundings; each offering a sense of fun, style, luxury and exceptional personal service. The rest of the group includes Necker & Moskito Islands in the Caribbean’s British Virgin Islands, Ulusaba Private Game Reserve in South Africa, Kasbah Tamadot in Morocco, The Lodge in Verbier, Mahali Mzuri, a tented safari camp in Kenya and Son Bunyola, located in Mallorca, Spain.

For more information on the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

What’s My Contribution?
• Guest satisfaction on all aspects of food & beverage service
• Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.
• Achievement of budgets and cost controls without negatively impacting the guest experience
• Management of Miko restaurant and F & B offerings at the manor house.
• Training, development and leadership of the team
• Ensure the team have excellent product knowledge
• Maintain a harmonious relationship between the kitchen team and other departments on the property
• Maintaining the highest level of hygiene as per Virgin Limited Edition standards
• Completion of all necessary admin and reports

Experience, skill set and characteristics
• Results and standards orientated
• Works with passion, pride and ambition
• Proactive and committed to the businesses’ interests
• Committed to service excellence and guest satisfaction
• Flexible manner, adapts quickly
• Works under own initiative
• Team orientated and a team player with the ability to work independently
• Strong organisational and admin skills
• Structured approach and able to meet deadlines
• Works well under pressure and naturally goes the extra mile
• Gets the job done with a sense of fun
• Appearance in accordance with VLE company policy
• Experience within a 5* hotel/ restaurant
• Background in customer service
• Budgeting, procurement and cost control
• Excellent level of wine knowledge
• Strong people management and coaching skills
• Firm, fair and consistent approach to leadership
• Strong hosting skills and comfortable engaging with guests
• Excellent communication skills (team, management and guests)

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

The group includes Necker Island and Moskito Island in the Caribbean’s British Virgin Islands; Ulusaba Private Game Reserve in South Africa; Kasbah Tamadot in Morocco; The Lodge in Verbier; Mahali Mzuri, a tented safari camp in Kenya; Mont Rochelle Hotel and Mountain Vineyard in South Africa and Son Bunyola Estate in Mallorca, Spain.

For more information on the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

The BVI Sales Manager will undertake sales activities on behalf of Virgin Limited Edition, specifically focussing on Necker Island and Moskito Island.

This position is based in the British Virgin Islands and you may be required to travel locally, regionally and internationally as part of the role.

To be considered for this role, you must have the right to work in the British Virgin Islands.

HERE'S WHAT YOU NEED TO HAVE IN YOUR TOOLKIT
Qualifications / Experience
• Excellent communication skills, both written and verbal
• Excellent command of the English language
• Minimum 3-4 years’ experience in a similar appointment in an international sales environment
• Excellent inter-personal skills
• Excellent computer skills
• Excellent sales and negotiation skills
• Excellent presentation skills
• Excellent people skills both in a team and with external partner relationships

Behaviours and Skills
• Results and standards orientated
• Has passion, pride and ambition
• Proactive and committed to the businesses’ interests
• Committed to excellence and exceeding guest expectations
• Flexible manner, adapts and acts quickly
• Works under own initiative
• Works well independently and as part of a wider/global team
• Strong organisational and admin skills
• Structured approach and able to meet deadlines
• Works well under pressure and naturally goes the extra mile
• Gets the job done with a sense of fun
• Must be adept in use of Microsoft Office Suite
• Demonstrated previous experience working in a similar Sales role

WHAT'S THE GIG?
Here's what you'd do
The role of the BVI Sales Manager will be to undertake sales activities on behalf of Necker Island and Moskito Island with the following key responsibilities:
• To achieve all budgeted revenue and occupancy figures per property in line with group targets by:
• Setting clear and achievable sales objectives and sales strategy for the BVI sales territory in conjunction with the Regional Director of Sales – Americas
& Virgin Limited Edition's Group Sales & Marketing Director
• Building excellent relationships with existing clients and to develop new relationships with potential clients for both the local travel trade, corporates travel agents,
concierge companies, event organisers, lifestyle management companies based in the BVI and US
• Raise awareness of the Virgin Limited Edition brand in the BVI for Moskito Island and Necker Island
• Work closely with Unite BVI to promote our efforts in sustainability and community development
• Attending & assist in planning International Trade Shows/Roadshows/Workshops/Exhibitions based on the requirements and objectives set out in the Sales & Marketing budget & plan

HERE'S THE DEAL
Package & Benefits
• Full-time contract (subject to work permit approval)
• Competitive Salary
• Eligible to join the bonus scheme with a potential of up to 15% of annual salary dependent on successful achievement of criteria and objectives
• 5 day working week
• 20 days paid holiday per year plus bank holidays
• Accommodation and food allowance provided
• Initial flights from country of residence (and return at end of contract)
• Annual flight allowance
• Medical Cover
• …and the world’s best commute to work!

Necker Island, Sir Richard Branson's private island paradise, and home, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 54 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Reporting to the Operations Manager, the Food & Beverage Manager is responsible for the overall guest experience as well and providing an exceptional F&B journey. Working with the entire F&B team, specifically the Head Chef, Head Waitress and the Guest Services Manager to push the envelope on service delivery to deliver an impeccable Necker Island guest experience.

For more information on the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

HERE'S WHAT YOU NEED TO HAVE:
Qualifications / Experience & Development

• At least 5 years' experience of high-end resort style, Food & Beverage management
• High level of experience with inventory control and stock management
• Minimum 3 years' experience in people management or leadership
• Proven track record of managing cost control and cost of sales
• WSET Level 3 of similar
• Extensive knowledge of wines & cocktails
• Practice a hands on approach
• Quality 5* resort /property experience
• Excellent knowledge and understanding in Microsoft Excel and a high level of computing skills
• You must hold a valid driving license

Behaviours / Skills

• Good planning and organisational skills
• A passion for making exceptional holidays
• Anticipating guest needs and facilitating the small touches that enhance the guest experience
• Excellent social and interpersonal skills
• Able to manage and motivate a team of people to work together
• Happy to be hands on
• Excellent written and verbal communication skills
• High sense of responsibility with regard to safety issues
• Excellent guest contact skills
• Stong communication skills
• Works well and able to perform gracefully under pressure
• High degree of attention to detail
• Passion and pride in work
• Sense of fun
• Calm in emergency situations
• Resourceful approach – able to troubleshoot and manage complex logistical challenges in the event of a change of plan
• Sense of ownership and pride for the guest experience
• Flexible attitude and willing to take on tasks as necessary
• Able to work with and accommodate in a team as well as being proactive when working alone
• Open to new ideas and meeting the needs of the guests
• Ability to research and find new and innovative items for the gift shop
• Highly self-motivated individual with the ability to meet monthly financial targets

WHAT'S THE GIG?

• To create an amazing F&B experience, from initial point of contact with the host of the booking prior to arrival leading on to a unique Necker experience when on island, creating a personal guest experience for each and every guest.
• The role is 5.5 days a week

HERE'S THE DEAL
Package & Benefits

• Minimum 12 month contract (subject to work permit approval)
• Competitive Salary
• Up to 15% of annual salary bonus scheme
• 22 days paid holiday per year (team work 5.5 days per week) plus bank holidays
• Included in the island gratuities pool
• Accommodation and food allowance provided
• Initial flights from country of residence (and return at end of contract)
• Annual flight allowance
• Medical Cover
• …and the world’s best commute to work!

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has ten Estates, six of them are already completed, one is under construction and a further three are in the planning stages. The Island operator is Virgin Limited Edition and they will be moving forward with a rental program, where they work with the Estate Managers, in 2021. In addition to the Estates there’s a shared recreational area, beach house, water sports centre, tennis pavilion, dining pavilions and pristine beaches.
Moskito is also the sister island to Necker Island (just a short boat ride away), which is also operated by Virgin Limited Edition.

For more information on the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

Here's what you need to have:

Qualifications & Experience

• Experience in 5-star establishments
• Minimum of 3 years’ experience in hospitality, guest activities and water sports environment
• Operational experience in supervising a water-sports facility and working with third party guest activity providers
• Activities reservations management experience
• Knowledge of vessel safety systems, STCW 95 training is a bonus
• MCA Yachtmaster/BVI Boat Captain certification (commercially endorsed)
• IKO/BKSA Kitesurfing Instructor Certification
• PADI Divemaster/Instructor, Wakeboard Instructor, Sailing Instructor certification
• Team leadership experience in a marine environment
• Overseas or Caribbean experience an advantage

Behaviours / Skills

• Socially confident and able to easily communicate with guests professionally.
• Eloquent written and verbal communication skills.
• A passion for making exceptional holidays.
• A working Supervisor who is hands-on
• A hands-on approach with the ability to plans and organise effectively.
• High degree of attention to detail
• Able to work with and accommodate different cultures.
• Good computer skills (Outlook, Word, Excel)
• Highly self-motivated individual
• Resourceful approach – able to troubleshoot in the event of a breakdown or sudden change of plans.
• Be able to communicate in a calm manner with the team and guests whilst under pressure.
• Sense of fun and positive team spirit

What’s the gig?

Reporting to the Activities Manager, the Activities Coordinator is responsible for implementing and overall supervision of all Guest Activities, including but not limited to water-sports, tennis, hiking, mountain biking, gym, board games and any other activity guests partake in whilst on Moskito Island.

The position is also responsible for all power boats on Moskito Island and ensuring that they are well managed, they adhere to safety standards, and that all logistical requirements are met.

The position ensures that assistance and support is given to all other departments as required and works closely with the guest services team to ensure the guests have the most fabulous stay possible.

It is also key that you have pride in your work, push yourself to do your best and enjoy it all at the same time! Have fun!

Here’s the deal

• $24000.00 annual salary (subject to local taxes)
• Included in tips and gratuities.
• Minimum of 5 days per week per shift requirements
• Accommodation & meals/ food allowance
• Bank Holidays as per BVI law
• Travel at start and end of contract
• …and the world’s best commute to work!

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has a number of individual private estates that are currently being built. The first estates were completed in 2019, with more estates completed in 2020 and available for rent. There’s a shared Recreational area, Beach House, water sports centre, tennis pavilion, dining pavilions and pristine beaches. Moskito is also the sister island to Necker Island (just a short boat ride away).

Reporting to the Villa Manager, the Villa Head Guest Services role is integral in the day to day operation of the Estate. You will be part of the core team responsible for providing an unforgettable experience to the Homeowners, friends and rental guests, hosting events and working with Villa Chefs and Housekeepers to set up the Estate.

For more information on the island and the Virgin Limited Edition portfolio, please visit www.virginlimitededition.com

HERE'S WHAT YOU NEED TO HAVE IN YOUR TOOLKIT
Qualifications / Experience

• Here’s what you need to have:
• Qualifications / Experience
• Experience in 5 star establishments
• Minimum of 3 years’ experience in hospitality and events
• Operational Experience in bars
• Team Leadership Experience
• Reservations Experience
• Medical response, first aid certification preferred
• Knowledge of commercial AV systems a bonus
• Overseas or Caribbean experience an advantage
• Protel or similar RMS system experience a bonus
• Behaviours / Skills
• Socially confident and able to easily communicate with guests professionally whilst bringing your personality to the table as well
• Eloquent written and verbal communication skills
• A passion for making exceptional holidays
• A working Supervisor who is hands-on
• Able to work with and accommodate different cultures
• Good eye for detail and attention to special touches for guests in house
• Creating a personal guest experience and having a sense of ownership and pride in the guest experience.
• Able to work with and accommodate in a team as well as being proactive when working alone
• Organised with strong time keeping skills and the ability to meet deadlines
• Good computer skills (Outlook, Word, Excel)
• Open to new ideas and meeting the needs of the guests
• Highly self-motivated individual
• Resourceful approach – able to troubleshoot in the event of a breakdown or sudden change of plans.
• Willing to work on a “hands on” basis in a small company environment
• Be able to communicate in a calm manner with the team and guests whilst under pressure
• Sense of fun and positive team spirit
• A ‘can do’ and proactive attitude
• Approachable

WHAT'S THE GIG?
Reporting to the Villa Manager the Villa Head Guest Services role is integral in the day-to-day operation of the Estate. You will be part of the core team responsible for providing an unforgettable experience to the Homeowners, friends and rental guests, hosting events and working with Villa Chefs and Housekeepers to set up the Estate.

To work in this role, you must have a passion for people as you will be working closely alongside the Villa Manager, villa team and importantly the homeowners and their families. You must be self-motivated with the ability to work well alone as well as part of a team and be able to create a welcoming atmosphere for both guests and staff.

The location of the property and the team size means that everyone is hands on, and this includes assisting with any other island duties and responding to ad-hoc requests in a timely manner, exceeding guest expectations. It is also key that you have pride in your work, push yourself to do your best and enjoy it all at the same time! Have fun!

HERE'S THE DEAL
Package & Benefits

• Competitive annual salary subject to local taxes
• Included in tips and gratuities
• Minimum of 5 days per week per shift requirements
• 20 days paid holiday per year
• Accommodation provided
• Medical Insurance, Life Insurance and Company Pension after qualifying period
• Flights in and out at start and end of contract
• …and the world’s best commute to work

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has ten Estates, six of them are already complete, one is under construction and a further three are in the planning stages. The Island operator is Virgin Limited Edition and they will be moving forward with a rental program, where they work with the Estate Managers, in 2021. In addition to the Estates there’s a shared Recreational area, Beach House, watersports centre, tennis pavilion, dining pavilions and pristine beaches.

Moskito is also the sister island to Necker Island (just a short boat ride away), which is also operated by Virgin Limited Edition.

For more info on the hotel and the group look at www.virginlimitededition.com/en.

HERE'S WHAT YOU NEED TO HAVE IN YOUR TOOL KIT
Qualifications / Experience

• Minimum 5 years’ experience in a senior management role in a luxury resort or villa estate in the Caribbean or other island or remote setting
• Flexible and able to cook in different environments
• Versatile in providing different styles of cuisine (i.e., Vegetarian, Indian, Italian etc.)
• Excellent menu planning, costing capabilities and budget management
• Excellent knowledge of food safety, storage, health standards and nutrition

Behaviours/ Skills

• Highly skilled with an exceptional passion and ability to create outstanding meals
• Able to create and deliver bespoke and varied menus according to homeowners/guest requirements
• Able to work with suppliers and secure excellent produce at the best possible prices
• Experience and ability to plan and deliver on high profile events
• A working chef who is totally hands-on
• Able to work with and accommodate different cultures
• Excellent guest contact skills/socially confident
• Plans and organises effectively
• High level attention to detail/observation skills
• Passion and pride in their work
• Sense of fun and positive outlook a must
• Excellent training/coaching skills
• Flexible and unflappable (able to manage changes/ special requests with confidence)
• Strong analytical and creative problem-solving skills

WHAT'S THE GIG?
To produce an exemplary level of food which reflects the needs and requirements of our homeowners/guests and maintaining foods costs within budget. Menu planning, including costed recipes, stock and wastage control, ordering within the company procurement policy and liaising with the Estate Manager, the Operations Manager and homeowners on island to ensure that requests and dietary requirements are met.

The Head Chef is responsible for preparing meals, menus for events and bar snacks to be consumed in the many venues around the island. Supporting the guest experience with high quality food and a sense of theatre, whilst maintaining a high degree of flexibility with regard to guest requests and requirements, is an essential part of the job.

It is essential that the highest level of hygiene, as per the standards of the BVI Health Department, in and outside of the kitchen and the appliances that are used is maintained.

HERE'S THE DEAL
Package & Benefits

• Competitive annual salary subject to local taxes
• Discretionary performance-linked bonus up to 15% of base annual salary
• Share in the island gratuities
• 20 days paid holiday per year
• Hours as required, based on a minimum of 5 days per week
• Accommodation provided or annual housing allowance
• Food Allowance
• Medical Insurance, Life Insurance and Company Pension after qualifying period
• …and the world’s best commute to work!

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has ten Estates, six of them are already complete, one is under construction and a further three are in the planning stages. The Island operator is Virgin Limited Edition and they will be moving forward with a rental program, where they work with the Estate Managers, in 2021. In addition to the Estates there’s a shared Recreational area, Beach House, watersports centre, tennis pavilion, dining pavilions and pristine beaches.

Moskito Island is also the sister island to Necker Island (just a short boat ride away), which is also operated by Virgin Limited Edition.

For more info on the hotel and the group look at www.virginlimitededition.com/en.

HERE'S WHAT YOU NEED TO HAVE IN YOUR TOOL KIT
Qualifications / Experience

• Minimum 5 years’ experience in a senior management role in a luxury resort or villa estate in the Caribbean or other island or remote setting
• Flexible and able to cook in different environments
• Versatile in providing different styles of cuisine (i.e., Vegetarian, Indian, Italian etc.)
• Excellent menu planning, costing capabilities and budget management
• Excellent knowledge of food safety, storage, health standards and nutrition
• Experience with restaurant opening

Behaviours/ Skills

• Highly skilled with an exceptional passion and ability to create outstanding meals
• Able to create and deliver bespoke and varied menus according to homeowners/guest requirements
• Able to work with suppliers and secure excellent produce at the best possible prices
• Experience and ability to plan and deliver on high profile events
• A working chef who is totally hands-on
• Able to work with and accommodate different cultures
• Excellent guest contact skills/socially confident
• Plans and organises effectively
• High level attention to detail/observation skills
• Passion and pride in their work
• Sense of fun and positive outlook a must
• Excellent training/coaching skills
• Flexible and unflappable (able to manage changes/ special requests with confidence)
• Strong analytical and creative problem-solving skills

WHAT'S THE GIG?
The Head Chef is responsible for managing the overall guest experience as well and providing an exceptional F&B journey.

This position manages the day to day culinary operation and works with the entire F&B team, to push the envelope on service delivery to deliver an impeccable Moskito Island homeowner/guest experience.

This includes:

• Ensuring that guests' meal plans, party plans and special requests are properly planned and communicated to all front of house staff and well executed.
• Ensuring the kitchen team is appropriately managed and the food served to our homeowners/guests is of an extremely high standard and in keeping with their tastes and requests

HERE'S THE DEAL
Package & Benefits

• Competitive annual salary subject to local taxes
• Discretionary performance-linked bonus up to 15% of base annual salary
• Share in the island gratuities
• 20 days paid holiday per year
• Hours as required, based on a minimum of 5.5 days per week
• Accommodation provided
• Food Allowance
• Annual flight allowance
• Flights in and out at the start and end of your contract
• Medical Insurance, Life Insurance and Company Pension after qualifying period
• …and the world’s best commute to work!

Moskito Island, in the beautiful and unspoiled British Virgin Islands, goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask! Homeowners are also our guests, and we want to exceed expectations in terms of service and tailor-make the experience for the community that inhabit the island.

The island has ten Estates, six of them are already complete, one is under construction and a further three are in the planning stages. The Island operator is Virgin Limited Edition and they will be moving forward with a rental program, where they work with the Estate Managers, in 2021. In addition to the Estates there’s a shared Recreational area, Beach House, watersports centre, tennis pavilion, dining pavilions and pristine beaches.

Moskito Island is also the sister island to Necker Island (just a short boat ride away), which is also operated by Virgin Limited Edition.

For more info on the hotel and the group look at www.virginlimitededition.com/en.

HERE'S WHAT YOU NEED TO HAVE IN YOUR TOOL KIT
Qualifications / Experience

• Minimum 3 years’ experience in a management role of the same or similar level position in a luxury resort or estate in the Caribbean or other island or remote setting.
• Minimum 3 years’ experience running a Private House or Estate
• Minimum of 5 years’ experience in hospitality and event management with detailed knowledge of hotel operations and private home services – e.g. food & beverage, rooms / facilities management, front of house or concierge operations, villa / butler services.
• Experience dealing directly with and forming relationships with owners
• Pre-opening and opening leadership experience in hotels or resorts or villa estate property
• Medical response, first aid certification preferred or willing to learn.
• Strong budget management; financial reporting and controls experience. Ideally this should encompass responsibility for a full operating P&L
• Professional certification in general hospitality or specific disciplines e.g. Front of House, Villa management, butler services, Food & Beverage desirable.

• Behaviours/ Skills

• Strong leadership and management skills
• Strong planning, organisation and execution skills
• Team builder and people connector
• Team coach and trainer
• Self-starter and self-motivator
• Flexible and unflappable (able to manage changes/ special requests with confidence)
• Strong analytical and creative problem-solving skills
• High level observation skills/ attention to detail
• Emotionally intelligent and confident communicator, especially across different cultural groups, nationalities and stakeholder interests
• Open to new ideas and change meeting the needs of the guests
• Impeccable service / guest experience orientation
• Persistent in inspiring and implementing high standards and professionalism
• Strong and eloquent written and verbal communication skills
• Highly competent in the use of computer systems and equipment, specifically, Property Management, Reservations Systems, Financial Management (hospitality focus) Microsoft Office software (Outlook, Word, Excel)
• Second language in addition to English an asset
• Sense of fun and positive outlook a must

WHAT'S THE GIG?
Reporting to the Moskito Island Operations Manager, you will have the incredible opportunity of opening and simultaneously managing an Estate, which once open may be privately occupied by the homeowner or rented to Virgin Limited Edition guests.

You will manage a core team including a Head Chef and Housekeepers as well as additional variable staff you’ll bring in to accommodate each guest booking. An important part of the role is working alongside the other island teams to deliver a unique island encounter and create a service and atmosphere the to suit the personality of every guest and each homeowner.

The culture of the property and the size of the team means that everyone is hands on and works closely with each other to create the magic that Moskito Island will become even more renowned for.

We’re looking for a manager who’s obsessed with creating memorable connections and home away from home experience in an incredible setting for both guests and your team. Someone who takes care and pride in delighting each and every homeowner and guest so they come back time after time for more magical experiences.

HERE'S THE DEAL
Package & Benefits

• Competitive annual salary subject to local taxes
• Discretionary performance-linked bonus up to 15% of base annual salary
• Share in the island gratuities
• 20 days paid holiday per year
• Hours as required, based on a minimum of 5 days per week
• Accommodation provided
• Food Allowance
• Medical Insurance, Life Insurance and Company Pension after qualifying period
• …and the world’s best commute to work!

Moskito Island

Moskito Island is a 125-acre private island in the beautiful British Virgin Islands, unquestionably the most idyllic community of homeowners in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, the new development has completed the Recreation Grounds including the water sports centre, the tennis pavilion, a luxury beach house and 3 pavilion dining area. In addition, the Branson Estate complete with 3 villas and 11 bedrooms.

The 10 exclusive three-acre lots have been sold as freehold. The Homeowners have the option to sub-let their villas and the island team will manage that process. The first phase of the project is now completed, installation and construction of the roads, infrastructure, recreational facilities, and back of house areas including water plant, generator building, laundry and workshop facilities. The Branson family estate is also completed and will be intermittently occupied by the family and other guests. When occupied a temporary front of house team is recruited to take care of all guest needs.

A communal recreational area has been developed for the homeowners which consists of a Clubhouse with pool, pool bar and kitchen area that serves 3 exclusive dining pavilions plus 2 tennis courts, gym and tennis pavilion, a fully furnished water sports facility and welcome and arrival docks and pavilions for the home owners. These communal areas are occasionally be used for functions and gatherings.

Guests on Moskito are also our homeowners; we want to go above and beyond with service and style for the community of people that inhabit this island.

Necker Island

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 34 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Temple House. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

Guests on Necker are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

Virgin Limited Edition BVI

The style of both Moskito and Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it!

Reporting to the Health & Safety & Loss Prevention Manager the Health & Safety & Loss Prevention Officer is responsible for ensuring that the Virgin entities working in the BVI adhere to the levels of H&S required from a group perspective. Develop and maintain a pro- active loss prevention and risk mitigation program to ensure a safe and secure environment for all the Virgin entities working in the BVI. Ensure protection of all Virgin entities assets to include life, property, environment and natural resources.

For more info on the hotel and the group look at www.virginlimitededition.com and follow the link to Necker Island.

HERE'S WHAT YOU NEED TO HAVE
Qualifications / Experience & Development

• Previous Experience as a H&S Officer – Minimum of 4 years’ experience
• Previous Loss Prevention experience in a similar position
• NEBOSH National Certificate in Construction Health and Safety
• NEBOSH H&S Diploma (advantageous)
• IOSH Membership
• Minimum of Tech IOSH required
• Previous experience working within the construction industry in a health and safety role
• Previous Hospitality working environment advantageous

Behaviours / Skills

• Highly organised and able to manage complex logistical challenges
• Is able to engage HODs in implementing and managing H&S
• Pro-active, self-starter
• Able to provide pragmatic practical solutions
• Attention to detail
• Excellent time management
• Outstanding communication skills
• Ability to influence at all levels
• Happy to be hands on
• High sense of responsibility with regard to safety issues
• Ability to establish and lead H&S training
• Passion and pride in their work
• Works well under pressure
• Calm in emergency situations
• Sense of fun

WHAT'S THE GIG?
Here’s what you’d do:
Responsibilities include overseeing Safety, Security and Loss Prevention of all Virgin entities assets to include life, property, environment and natural resources.

• Managing third party contractor approval process
• Responsible for conducting induction of construction team members in the relevant policies and procedures pertaining to their employment
• Ensure that the policies of the islands are cohesive, coherent and and encompass all areas of risk
• Assist in setting up a yearly plan for H&S training and refresher training to maintain compliance
• Provides leadership and direction in all areas of security, loss control, security best practices and security programs includes strategic planning
• Collaborates with departments and external groups to effectively resolve security related issues
• Provides security standards, solutions and guidance to maintain a secure environment for the protection of personnel, property and information
• Monitors security conditions and conduct ongoing analysis of data received from both external and internal sources and advice on appropriate risk mitigation strategies
• Verify starters’ departmental induction plan to ensure they receive
• information on H&S procedures
• Assist in developing systems/ training/ awareness sessions
• Ensure all H&S training is recorded – dated, signed and filed
• Oversee reporting and logging of H&S data
• Working alongside the Emergency Responder to provide support on their duties
• Working alongside head chefs to ensure all HACCP and kitchen hygiene are adhered to
• Working alongside the Technical Services Manager (TSM) to ensure that statutory H&S requirements across the board are adhered to
• Induction of Construction team members in the relevant policies and procedures pertaining to their employment
• Adherence to best practice Health and safety practices on sites and ensuring that any issues are suitably reported on and rectified
• Oversight of the safety of machinery, vehicles and any other property of the construction team to ensure they are properly maintained and operated
• Arranging and/or carrying out, a programme of site safety and audits and safety inspections, maintain records of audits and inspections and ensure necessary corrective measures are agreed and implemented
• Experience of planning and delivering H&S training
• Arranging and/or carrying out incident/accident investigations, liaising with the client or enforcement authorities as relevant, report the findings to the Construction Director & Central Services Manager
• Holding Toolbox Talks for Operatives and Mangers
• Accompanying Managers and other Professionals on site tours to promote good practices, while advising them of your concerns and ensuring actions raised are closed out
• Undertaking accident and incident investigations to identify causes and opportunities for improvement
• To be a part of the Crisis Management Team
• Promoting best practice health and safety across site and promote a positive safety culture

HERE'S THE DEAL
Package & Benefits

• 20 days paid holiday per year
• Competitive Salary (subject to local taxes)
• Share in the island gratuities
• Medical Cover
• Life Insurance
• …and the world’s best commute to work!

Please note that this position is open to British Virgin Island Nationals or candidates that are legally eligible to work full time in the British Virgin Islands.