Why work for Virgin Limited Edition?

Personal Assistant to Group Sales & Marketing Director/Sales & Marketing Team Administrator (Fixed Term up to 12 months, Maternity Cover)

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings. Each offers a sense of fun, style, luxury and exceptional personal service.

The group includes Necker Island and Moskito Island in the Caribbean’s British Virgin Islands; Kasbah Tamadot in Morocco; The Lodge in Verbier, Switzerland; Mahali Mzuri, a tented safari camp in Kenya; Son Bunyola in Mallorca, Spain; Ulusaba Private Game Reserve and Mont Rochelle Hotel and Mountain Vineyard in South Africa.

To be considered for this role, you must have the right to work in the UK.

The position is based in Hammersmith, London.

We are looking for a Personal Assistant and strong Sales & Marketing co-ordinator to provide direct operational & administrative support to the Group Director of Sales & Marketing and the wider Sales & Marketing team. The successful candidate must have strong experience in managing administrative duties for a senior executive and their team in a sales environment within the hospitality industry. The ideal candidate will also be highly organised with a strong sense of teamwork, able to build relationships with team members at all levels and demonstrates high levels of discretion and confidentiality.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Experience working in the hospitality industry required (min 3 years)
• Experience working within a Sales & Marketing team is essential
• Computer literate in all MS Office Programs (Outlook, Word, Excel, PowerPoint). Experience of working with tools such as Google docs and cloud sharing services would be advantageous
• Excellent command of English, with excellent communication skills, both written and verbal
• Experience of diary management
• Experience of travel/itinerary management is essential
• Experience of Protel would be beneficial
• Has worked in an international / global office environment and is culturally aware
  
  

BEHAVIOURS/ SKILLS

• Excellent administration and organisational skills
• Plan, prioritise and organises effectively
• Proactive approach, able to pre-empt requirements and react quickly
• Ability to meet deadlines
• Strong attention to detail
• Excellent multi-tasking skills
• Flexible, adapts quickly and willing to assist
• Strong communicator with excellent inter-personal skills
• Exudes a positive ‘can do’ attitude
• Takes pride in all they do and gets the job done
  
  

What’s the gig?

Here’s what you’d do:

• Provide full administrative support to the Group Sales & Marketing Director and act as a first point of contact. This would include reviewing and dealing with all correspondence, proactive diary management, arranging all necessary team and client meetings and conference calls and maintaining any relevant databases / processes for the wider Sales & Marketing team
• Provide general admin support to the wider Sales, Marketing, PR and Reservations teams
• Assist with preparation of reports and presentations, including the departmental monthly Sales & Marketing report and Exec team documents as required
• Liaise with clients, properties and regional offices as required
• Organise all travel arrangements for the Group Sales & Marketing Director and the wider Sales & Marketing team
• Maintain departmental records for weekly movements and manage all expenses and departmental invoices for the wider Sales & Marketing team in a timely manner
• Support the Group Sales & Marketing Director with any sales and marketing led projects when required
• Assist with co-ordinating departmental recruitment activities
• Provide general admin support to the Exec team when required
• Provide assistance with other general office administration when require
  
  

Here’s the deal

Package & Benefits

• Competitive Salary
• Performance based bonus, based on achievement of objectives
• Office working hours; Monday – Friday, 9.00 am – 5.30pm
• Season ticket loans and cycle to work schemes available
• 20 days paid holiday per year plus public holidays
• Additional day off for birthday
• Tribe Discount Card offering a wealth of benefits across the Virgin Group
• We will contribute 50% towards private healthcare after 12 months service and then 100% after 2 years’ service
• Fun and relaxed working environment

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Quality 5 star resort /property experience
• Strong accounting & Cash Handling skills essential
• Previous experience of Events and Reservations management
• Practice a hands on approach
• Training in POS Systems- Particularly Protel or Reservations Assistant an advantage
• Excellent knowledge and understanding in Microsoft Excel and a high level of computing skills
• Bar or restaurant experience an advantage
• Excellent written and verbal communication levels
• You must hold a valid driving license
• Experience of Guest Relations an advantage
• Overseas or Caribbean experience an advantage
  
  

BEHAVIOURS/ SKILLS

• Excellent planning and organisational skills
• A passion for making exceptional holidays
• Anticipating guest needs ad facilitating the small touches that enhance the guest experience
• Ability to motivate a team of people to work together
• Happy to be hands on
• High sense of responsibility with regard to safety issues
• Strong communication skills
• Works well and able to perform gracefully under pressure
• High degree of attention to detail
• Passion and pride in work
• Sense of fun
• Calm in emergency situations
• Resourceful approach – able to troubleshoot and manage complex logistical challenges in the event of a change of plan
• Excellent level of written English
• Able to work with and accommodate different cultures
• Excellent guest contact skills/socially confident
  
  

What’s the gig?

Here’s what you’d do:
Be the guest’s point of contact from when they first book a holiday on Necker until they leave at the end of their stay. They liaise with the guest to ensure their visit is planned to their highest expectations and oversee everything from guest transfers to specialist activities and assistance during their stay. When the stay involves a special event, such as a birthday or a wedding, the Planning and Events Coordinator is expected to go above and beyond to ensure that every eventuality has been thought out and addressed.

Here’s the deal

Package & Benefits

• Minimum 12 month contract (subject to work permit approval)
• Competitive Salary
• Included in the island gratuities pool
• 24 days paid holiday (team work 6 days per week) plus public holidays
• Accommodation provided
• Initial flights from country of residence (and return at end of contract)
• Annual flight allowance
• Medical Cover
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Minimum of three years in a similar role. Previous experience in the luxury hospitality particularly is desirable but not a deal-breaker.
• Professional certification in secretarial/administration ideal.
• Advanced knowledge of Microsoft packages i.e. Outlook, Word, Excel and PowerPoint.
• Typing speed of 50+ words per minute.
• Competent and confident at dictation typing at speed.
  
  

BEHAVIOURS/ SKILLS

• Exceptional planning, organisation and execution skills - able to manage complex diaries and thrive on solving logistical challenges
• Proactive problem-solving skills with impeccable multi-tasking abilities.
• Highly self-motivated, professional, and capable of managing their workload and prioritizing tasks.
• Uphold a strict level of confidentiality and trust.
• Exceptional written and spoken communication skills – excellent command of English language
• Flexible and unflappable (able to manage changes/ special requests with confidence)
• Emotionally intelligent - especially across different cultural groups, high-net worth and/ influential guests, nationalities and stakeholder interests
• Friendly and professional demeanour.
• Sense of fun
  
  

What’s the gig?

Here’s what you’d do:

• Responsible for the smooth running of the Regional General Manager’s office i.e. diary management, inbox management and general administration.
• Schedule meetings, appointments and manage travel itineraries.
• Producing all communications from the Regional General Manager’s office, i.e. monthly report, monthly newsletter and extensive dictation.
• Maintaining office stationery levels.
• Assist the Regional General Manager in the smooth running of the Business Processes
• Committee, i.e. sit on the committee and provide constructive insight/feedback, produce and circulate minutes of the Committee meetings, assist in producing the procedures and facilitating their training.

Here’s the deal

Package & Benefits

• Competitive Salary
• Minimum 12 month contract (subject to work permit approval)
• Performance based scheme
• 20 days paid holiday plus public holidays
• Accommodation and food allowance provided
• Initial flights from country of residence (and return at end of contract)
• Annual flight allowance
• Medical Cover
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. It’s just two miles South of Necker Island and staff may find themselves working closely with the Moskito Island team.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

• Experience in the 5 star plus Spa Industry
• Qualified Yoga instructor with over 300 hours experience would be an advantage
• Experience of working overseas would be an advantage
• Beauty Therapy International Qualification or equivalent
• Hands on with treatments, within the last 3 months
• Training in Aromatherapy Associates, thermotherapy massage and CND shellac would be an advantage.
• Proven track record in driving sales/target environment
• Fluent in written and spoken English
  
  

BEHAVIOURS/ SKILLS

• Ability to generate and promote sales
• Computer literate
• Great planning and organizational skills
• Happy to be hands on
• High degree of attention to detail
• Passion and pride in their work
• Works well under pressure
• Makes decisions, takes appropriate action
• Gives clear direction and guidelines
• Excellent social and interpersonal skills
• Anticipating guests needs and facilitating the small touches that enhance the guest experience
• Good eye for detail
• Flexible attitude and willing to take on tasks as necessary
• Able to interact with guests and behave appropriately
• Highly sociable and confident when meeting new people
• A sense of fun and understanding of the Virgin way of doing thing
• Realistic expectations of Island life!
  
  

What’s the gig?

Here’s what you’d do:

• 6 Day working week.
• Maximise revenues by meeting and exceeding set budgeted amounts in treatments and retail sales and ensure accurate guest billing
• Perform as part of a team
• Be able to work on own covering a Spa at times
• Host as part of a roster with the Island team to promote the Spa
• Play your part in ensuring guests get the Necker experience at it’s best

Here’s the deal

Package & Benefits

• Competitive Annual salary
• Commission Payable on target achievement
• Housing provided
• Food allowance
• Medical and life insurance
• Pension Plan
• 24 days paid holiday per annum (based on 6 day working week)
• Flights from country of residence and return at end of contract.
• A share of the tips and gratuities
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sir Richard Branson's private island paradise, and home, Necker Island, in the British Virgin Islands is unquestionably the most idyllic place in the Caribbean. At 74 acres, Necker sits in turquoise waters surrounded by coral reefs and fringed with white sandy beaches. The island can be hired exclusively for up to 30 people and is the perfect destination for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks, which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of 11 rooms in the Great House and 4 individual Bali Houses dotted around the island. The property can also be rented for large events and weddings of over 200 people.

The style of Necker is “barefoot luxury”, but the feeling we aim to create for our guests when they arrive on island is of coming home. Unless our guests feel completely at ease from the moment they step onto the island we haven’t done our jobs properly.

The island provides extensive water sports activities as well as tennis courts with a resident coach, gym and outstanding spa treatments. There’s also a wonderful array of rare wildlife on the island, which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Sir Richard Branson has a home, along with another number of other homeowners. Moskito Island goes beyond conventional villa rental, with exceptional personal service in a secluded and private Caribbean setting. For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury resort, Moskito Island is designed to cater to every taste.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE
Essential:

• Minimum of five years in desktop/network support environments (Windows 7 – 10, Server 2008 - 2016)
• Strong knowledge of Microsoft Office
• Demonstrated troubleshooting skills with diverse business applications
• Experience with Server 2012 Hyper V
• Experience with administration of all common Windows Server technologies, with
• knowledge of Microsoft Best Practices:
• Exchange, Active Directory, Printer Management, DNS, DHCP, NTFS, Shared drives, DFS & SMB file servers
• Experienced best practice knowledge with structured cabling
• Experience best practice knowledge working in racks and patching
• Experience with wireless routers, PTP setups, and mesh environments
• Experience with Cisco Switching infrastructure, configuration and deployment
• Ability to juggle rapidly changing workloads and priorities, in a fast-paced environment
• Ability to work under/giving instruction with remote 3rd parties, and Clear telephone manner
• Experience with updating and production of systems documentation
• Good troubleshooting knowledge of Android and iOS smartphones
  
  
  Desired:
• Cisco certification, Microsoft MCP, MSCE etc., CompTIA and other industry certifications or training courses
• Experience with IT/technical systems in rugged / harsh environments
• Experience working practically at height, or in construction environments
• Commercial AV integrated systems
• Practical experience with professional PA setup and sound reinforcement
• A mystery skillset! Give us an interesting skill or talent you have, not necessarily related to IT or AV!

BEHAVIOURS/ SKILLS

• Strong team player
• Organised and able to manage complex logistical challenges
• Happy to be hands on
• High sense of responsibility with regard to safety issues
• Passion and pride in their work
• Works well under pressure
• Calm in emergency situations
• Sense of fun
  
  

What’s the gig?

Here’s what you’d do:
Support the IT Manager giving desktop and other IT support to all users. Also working with the IT Manager and AV specialist on the extensive AV requirements of the island

Here’s the deal

Package & Benefits

• Minimum 12 month contract (subject to work permit approval)
• Competitive salary
• 20 days paid holiday per year plus public holidays
• Accommodation provided
• Meals while worth and monthly food allowance
• Initial flights from country of residence (and return at end of contract)
• Annual flight allowance
• Medical Cover
• Life insurance
• Access to Company Pension Plan after qualifying period
• …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com