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Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.
Remember to read the job description carefully before sending your CV to careers@virginlimitededition.com unless otherwise specified.

Junior Sous Chef - Necker Island

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island can be hired exclusively for up to 22 guests from October 2018, growing to accommodate up to 38 guests by the end of 2019. There is also the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of twelve rooms in the Great House, plus three individual Balinese style cottages. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Richard has a home along with another number of owners, a couple of miles to the South of Necker. Staff may find themselves taking Necker guests over for a visit or even working with the Moskito team with their guests as is required.

The style of Necker is “barefoot luxury”, exceptional delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

This is a very exciting time within the company and the opportunity to be a part of the new opening team for Necker Island.

Reporting to the Head Chef, the Junior Sous Chef is responsible for assisting the kitchen team provide the highest level of food and all round dining experience possible. You will also be required to assist in creating a harmonious working environment for the kitchen team.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • Worked in 5 star establishments
  • Previous experience working as Junior Sous Chef or similar role
  • Flexible and able to cook in different environments
  • Excellent knowledge of food safety, storage, health standards and nutrition
  • Versatile in providing different styles of cuisine (i.e. Asian, Italian etc.)
  • Overseas or Caribbean experience an advantage

BEHAVIOURS/ SKILLS

  • A working chef who is totally hands-on
  • Able to work with and accommodate different cultures
  • Excellent guest contact skills/ socially confident
  • Plans and organises effectively
  • High degree of attention to detail
  • Passion and pride in their work
  • Able to perform gracefully under pressure
  • Sense of fun

What’s the gig?

Here’s what you’d do:
Responsibilities include working with the team to provide activities and entertainment for the guests.

Working alongside the other Sous Chef and under the Head Chef, the role involves producing an exemplary level of food to meet the extremely high expectations of our guests. It is very much hands on position, working with the whole kitchen team on a day to day basis. Support of the Head Chef will be required in order to cover his leave and days off, assisting where appropriate with food cost, menu planning and coming up with new ideas and recipes.

The person will work with the kitchen team, management and other team members to ensure a harmonious working and living atmosphere. The location of the property and the team size means that everyone is hands on and this includes assisting with the unpacking of all food deliveries and ensuring that the proper storage is given. The person will be involved in maintaining the highest level of hygiene as per the standards of the BVI Health Department, in and outside of the kitchen and the appliances that are used, during and at the end of every shift.

Here’s the deal

Package & Benefits

  • Competitive salary - depending on experience (subject to local taxes)
  • Minimum 12 month contract (subject to work permit approval)
  • 24 days paid holiday per year (team work 6 days a week) plus public holidays
  • Initial flights from country of residence (and return at end of contract)
  • One return ticket to “home” at the “Mates” rate per annum
  • Share in the island gratuities
  • 6 day working week 24 days paid holiday per year & 12 bank holidays
  • Accommodation provided for including household expenses (water, electric etc)
  • $75 per week food ordering allowance
  • Medical Cover
  • Life Insurance
  • …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Food and Beverage Purchaser - Necker Island & Moskito Island

Moskito Island
Moskito Island is a 125 acre private island, in the beautiful British Virgin Islands, unquestionably the most idyllic community of homeowners in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, the new development has completed the Recreation Grounds including the water sports centre, the tennis pavilion, a luxury beach house and 3 pavilion dining area. In addition, the Branson Estate complete with 3 villa’s and 11 bedrooms. A communal recreational area has been developed for the homeowners which consists of a Clubhouse with pool, pool bar and kitchen area that serves 3 exclusive dining pavilions plus 2 tennis courts, gym and tennis pavilion, a fully furnished water sports facility and welcome and arrival docks and pavilions for the home owners. These communal areas are occasionally be used for functions and gatherings.

Guests on Moskito are also our homeowners; we want to go above and beyond with service and style for the community of people that inhabit this island.

Necker Island

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. The property can also be rented for large events and weddings of over 200 people. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 34 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Temple House. The Island has a wonderful array of rare wildlife which we are helping to flourish! The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

The style of both Moskito and Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! VLE BVI sits across Moskito and Necker Islands to deliver this.

Reporting to the BVI Procurement Director, the Food & Beverage Purchaser is responsible for the sourcing, costing and shipping of all food and beverage items for Necker & Moskito Islands, ensuring that items are sustainable (e.g. products in season; supportive of natural resources management (fish & meat) and local economy growth).

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • Minimum of three years in a similar role in 5-star or boutique luxury hotel or restaurant (e.g. F&B cost control, Purchasing Manager, Head/Executive Chef) – with demonstrated hands-on F&B purchasing, sustainability and warehousing/ stores experience
  • Professional certification in wines/liquor or purchasing or cost control ideal
  • Opening experience in a 5-star resort or luxury hospitality environment ideal.
  • Caribbean or other remote location experience ideal

BEHAVIOURS/ SKILLS

  • Exceptional planning, organisation and execution skills - able to manage complex logistical challenges
  • Strong financial acumen – food and beverge costing and pricing etc.
  • Brilliant negotiating and consensus building skills
  • Leader, team builder and people connector
  • Self-starter and self-motivator
  • Flexible and unflappable (able to manage changes/ special requests with confidence)
  • Strong analytical and creative problem-solving skills
  • Emotionally intelligent - especially across different cultural groups, nationalities and stakeholder interests
  • Generator of new ideas and solutions and change meeting the needs of the business and internal operations departments
  • Highly competent in Microsoft Office suit, accounting and/or purchasing and stores software
  • Passionate about food and sustainable sourcing
  • Sense of fun

What’s the gig?

Here’s what you’d do:

  • Source, cost and ship all food items for Necker & Moskito Islands, ensuring that items are sustainable (e.g. products in season; supportive of natural resources management (fish & meat) and local economy growth).
  • Manage the quality, and quantity, of food items delivered to Necker and Moskito, as well as the delivery standards and stock control of the items
  • Carry out monthly inventories on all food and beverage items held by central stock and assist with Kitchens and Bars inventories
  • Assist with the daily management of the HACCP records in central stock and assist Kitchens and Bars with the implementation and compliance with HACCP standards
  • Work with Head Chefs and F&B Manager, manage stock, storerooms, warehouses to ensure optimum servicing of operations and guests/homeowners needs
  • Uphold and ensure compliance ethical standards for the procurement of products and services
  • Co-coordinate monthly stock takes
  • Prepare monthly management reports & budgets

Here’s the deal

Package & Benefits

  • Competitive salary
  • Minimum 12 month contract (subject to work permit approval)
  • Annual salary bonus scheme
  • Minimum 6-day work week
  • 24 days paid holiday per year, plus public holidays
  • Living allowance (food and housing)
  • Initial flights from country of residence (and return at end of contract)
  • Medical Cover
  • Life Insurance
  • Access to Company Pension Plan after qualifying period
  • You get to work for the coolest brand in the world!
  • …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Spa Therapist - Necker Island

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island can be hired exclusively for up to 22 guests from October 2018, growing to accommodate up to 38 guests by the end of 2019. There is also the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of twelve rooms in the Great House, plus three individual Balinese style cottages. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Richard has a home along with another number of owners, a couple of miles to the South of Necker. Staff may find themselves taking Necker guests over for a visit or even working with the Moskito team with their guests as is required.

The style of Necker is “barefoot luxury”, exceptional delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

The Spa Therapist at Necker Island is responsible for delivering an exceptional level of spa services to our guests. You will work towards set budgets monthly in treatment and retail sales. This needs to be done in the manner of providing a quality guest service and not as a hard sell. You will also make up part of the Super star hosting team, assisting at guest meals to promote the spa, support service and get fully involved in the guest experience.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • Experience in the 5 star plus Spa Industry
  • Qualified Yoga instructor with over 300 hours experience would be an advantage
  • Experience of working overseas would be an advantage
  • Beauty Therapy International Qualification or equivalent
  • Hands on with treatments, within the last 3 months
  • Training in Aromatherapy Associates, thermotherapy massage and CND shellac would be an advantage.
  • Proven track record in driving sales/target environment
  • Fluent in written and spoken English

BEHAVIOURS/ SKILLS

  • Ability to generate and promote sales
  • Computer literate
  • Great planning and organizational skills
  • Happy to be hands on
  • High degree of attention to detail
  • Passion and pride in their work
  • Works well under pressure
  • Makes decisions, takes appropriate action
  • Gives clear direction and guidelines
  • Excellent social and interpersonal skills
  • Anticipating guests needs and facilitating the small touches that enhance the guest experience
  • Good eye for detail
  • Flexible attitude and willing to take on tasks as necessary
  • Able to interact with guests and behave appropriately
  • Highly sociable and confident when meeting new people
  • A sense of fun and understanding of the Virgin way of doing things
  • Realistic expectations of Island life!

What’s the gig?

Here’s what you’d do:

  • 6 Day working week
  • Maximise revenues by meeting and exceeding set budgeted amounts in treatments and retail sales and ensure accurate guest billing
  • Perform as part of a team
  • Be able to work on own covering a Spa at times
  • Host as part of a roster with the Island team to promote the Spa
  • Play your part in ensuring guests get the Necker experience at it’s best

Here’s the deal

Package & Benefits

  • Competitive Salary
  • Commission Payable on target achievement
  • Housing provided
  • Food allowance
  • Medical and life insurance
  • Pension Plan
  • 24 days paid holiday per annum (based on 6 day working week)
  • Flights from country of residence and return at end of contract.
  • A share of the tips and gratuities
  • …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Head Activities Instructor - Necker Island

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island can be hired exclusively for up to 22 guests from October 2018, growing to accommodate up to 38 guests by the end of 2019. There is also the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of twelve rooms in the Great House, plus three individual Balinese style cottages. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

If that wasn’t enough Virgin Limited Edition also operates on Moskito Island, another beautiful island where Richard has a home along with another number of owners, a couple of miles to the South of Necker. Staff may find themselves taking Necker guests over for a visit or even working with the Moskito team with their guests as is required.

The style of Necker is “barefoot luxury”, exceptional delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

Reporting to the Activities Manager, the Head Activities Instructor is responsible for managing the Activities Instructors and organizing guest activities to provide the best and safest level of activities to guests.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • 2 years management experience in Watersports/ activities industry
  • Water sports qualifications: Senior BKSA or IKO kitesurfing Level 2, Senior RYA sailing required
  • Must hold RYA power boat level 2 and Yacht master offshore ticket.
  • Medical response and First Aid certification
  • STCW
  • Quality resort / property experience
  • Bar or restaurant experience an advantage
  • Overseas or Caribbean experience an advantage
  • Other preferable attributes: Knowledge of marine mechanics, RYA windsurfing qualification, PADI dive master instructor, Tennis, Yoga, Pilates, personal training experience.

BEHAVIOURS/ SKILLS

  • A passion for making exceptional holidays
  • Able to work with and accommodate different cultures
  • Strong instruction and coaching skills to be able to pass onto the team
  • Confident and assertive in running a team
  • Able to manage and motivate a team of people to work together
  • Organised and able to manage complex logistical challenges
  • Happy to be hands on
  • High sense of responsibility with regard to safety issues
  • Team worker and proven customer service skills
  • Excellent guest contact skills/socially confident
  • Good communication skills
  • High degree of attention to detail
  • Passion and pride in work
  • Able to perform gracefully under pressure
  • Sense of fun
  • Calm in emergency situations
  • Resourceful approach – able to troubleshoot in the event of a change of plan

What’s the gig?

Here’s what you’d do:

  • Ensure the Necker Watersports experience is delivered safely and to an exceptionally high standard
  • Maintain all of the kit
  • Encourage guests to partake in diving
  • Lead the activities team on a daily basis, booking guests lessons and excursions, Running daily meetings.
  • Drive the Necker Power boats for excursions and airport transfers
  • Assist other departments when necessary in carrying out their tasks

The water sports role includes:

  • Day to day guest activities. This will range from teaching lessons, running guest activities to guest excursions.
  • Preparing, setting up and packing down guest areas
  • Proving safety cover for guest activities
  • Maintaining all Watersports equipment ensuring regular inventory as well as maintenance and safety checks are carried out to ensure that all equipment is kept in excellent condition
  • Reporting any safety concerns to management
  • Adhering to all activities operating procedures and safety protocols
  • Adhering to all power boat operating procedures and safety protocols
  • Ensuring the safety of guests and staff while doing activities
  • Driving outboard boats
  • Cleaning boats
  • Collecting a dropping guest luggage on arrival and departure days
  • Day time and evening hosting
  • General Admin
  • Assisting other teams with daily duties as needed
  • Assisting the Necker or Necker Belle team whilst Moskito Island is in quiet periods

Here’s the deal

Package & Benefits

  • Minimum 12 month contract (subject to work permit approval)
  • Competitive salary
  • Share in the island gratuities
  • 24 days paid holiday per year (team work 6 days a week) plus public holidays
  • Accommodation provided
  • Monthly food allowance
  • Initial flights from country of residence (and return at end of contract)
  • Annual flight allowance
  • Medical Cover
  • …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Sales and Reservations Coordinator - USA

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

The group includes Necker and Moskito Islands in the Caribbean’s British Virgin Islands; Ulusaba Private Game Reserve in South Africa; Kasbah Tamadot in Morocco; The Lodge in Verbier; Mahali Mzuri, a tented safari camp in Kenya; Mont Rochelle Hotel and Mountain Vineyard in South Africa and Son Bunyola Estate in Mallorca, Spain. VLE aims to make a credible contribution towards creating a sustainable economy and to meet or exceed the expectations of our customers and stakeholders.

This role is based in New York, USA where our US teams are located.

To be considered for this role, you must have the right to work in the USA

Position reports primarily to Regional Director of Sales USA for Sales responsibilities and direct report to Sales & Reservations Executive for responsibilities in Reservations.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • A minimum of 1-2 years hotel experience or similar background
  • Outgoing personality
  • Written and verbal proficiency in English
  • Team player
  • Must be computer literate; Strong knowledge of Excel and Word.
  • Excellent administration and organizational skills
  • Excellent inter-personal skills

BEHAVIOURS/ SKILLS

  • Able to multi task
  • Commitment to business
  • Plans and organizes effectively
  • Team orientated
  • Flexible manner and willingness to assist
  • Good personality
  • Perform job functions with attention to detail, efficiency and accuracy.
  • Works well under pressure
  • Assertive and proactive
  • Willingness to learn

What’s the gig?

Here’s what you’d do:
To handle enquiries and bookings from the US, Latin America and Canada ensuring prompt reply, effective communication with clients in a timely and professional manner with the goal to achieve or exceed all reservations targets by maximizing all sales opportunities.

Key Responsibilities in Reservations:

  • To have accurate product knowledge of Virgin Limited Edition for effective communication.
  • Responding to enquiries by phone and email, making reservations
  • Responsible in liaising with reservation departments in London or South Africa pertaining to enquiries and bookings.
  • Input bookings and reservations in Protel.
  • Creating guest profiles for new enquiries and bookings.
  • Ensure reservations are handled in accordance with company minimum standards for turnaround/ confirmation and follow up.
  • Liaising with the properties for special requests such as road transfers, spa treatments and excursions bookings.
  • Producing guest information sheets with guest requirements and communicating to the property prior to arrival.
  • Creating guest profiles for identified VIP clients and ensuring they are updated.
  • Processing of payments for bookings once set up is finalized in the US.
  • Contacting agencies to obtain bank details for commission payments.

Key Responsibilities in Sales:

  • Responsible in maintaining US tracking report for all enquiries and bookings.
  • Input notes, contact details and progress of enquiries in Protel.
  • Input enquiries with proper notations of market segment, lead time, source and other pertinent information in Protel.
  • Generate tracking reports on a weekly basis to discuss with US team in weekly meetings.
  • Handle enquiries for RDOS and RSM solicited from sales calls and trade shows.
  • To research and identify viable prospects and discuss action/activity plans with Regional Director of Sales to turn these into key accounts.
  • General administrative duties.
  • To portray the highest possible standards of both personal and company image at Virgin Limited Edition events and presentations.

Here’s the deal

Package & Benefits:

  • Competitive salary
  • Annual leave entitlement of 10 days
  • Tribe Discount Card
  • Healthcare contribution
  • You get to work for the coolest brand in the world!

Villa Manager - Moskito Island

The 124 acre private Moskito Island in the British Virgin Islands is unquestionably the most idyllic community of homeowners in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, the completed the Recreation Grounds including the water sports centre, tennis pavilion, a luxury beach house and 3 dining pavilions.

A limited number of additional individual estates are being built to bespoke design and will be launching in 2019, once completed Moskito Island will be home to 10 private estates.
For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury hotel, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask!

We are currently operating with accommodation for 22 guests and able to host up to 150+ for special events and parties. Moskito is also the sister island to Necker Island (a short boat ride away) which is normally hired exclusively on an all-inclusive basis.

The style of Moskito is “barefoot luxury”, brilliant laidback yet professional service delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are also our homeowners; we want to exceed expectations with service, experience and a style tailor-made for the community that inhabit the island.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • Minimum 3 years’ experience in a management role in a luxury resort or villa estate in Caribbean or other island or remote setting.
  • Minimum of 5 years’ experience in hospitality and event management with detailed knowledge of hotel operations and private home services – e.g. food & beverage, rooms / facilities management, front of house or concierge operations, villa / butler services.
  • Pre-opening and opening leadership experience in hotels or resorts or villa estate property
  • Medical response, first aid certification preferred or willing to learn.
  • Budget management; financial reporting and controls experience.
  • Professional certification in general hospitality or specific disciplines e.g. Front of House, Villa management, butler services, F&B desirable.

BEHAVIOURS/ SKILLS

  • Strong leadership and management skills
  • Strong planning, organisation and execution skills
  • Team builder and people connector
  • Team coach and trainer
  • Self-starter and self-motivator
  • Flexible and unflappable (able to manage changes/ special requests with confidence)
  • Strong analytical and creative problem solving skills
  • High level observation skills/ attention to detail

PERSON SPECIFICATION

  • Emotionally intelligent and confident communicator, especially across different cultural groups, nationalities and stakeholder interests
  • Open to new ideas and change meeting the needs of the guests
  • Impeccable service / guest experience orientation
  • Persistent in inspiring and implementing high standards and professionalism
  • Strong and eloquent written and verbal communication skills
  • Highly competent in the use of computer systems and equipment, specifically, Property Management, Reservations Systems, Financial Management (hospitality focus) Microsoft Office software (Outlook, Word, Excel)
  • Second language in addition to English an asset
  • Sense of fun and positive outlook a must

What’s the gig?

Here’s what you’d do:
Reporting to the Moskito General Manager, you will have the incredible opportunity of opening and simultaneously managing two Estates, which once open may be privately occupied by the homeowner or rented to Virgin Limited Edition guests.

You will manage a core team across the two Villas including a Head Chef, Guest Services Manager and Housekeepers as well as additional variable staff you’ll bring in to accommodate each guest booking. An important part of the role is working alongside the other island teams to deliver a unique island encounter and create a service and atmosphere the to suit the personality of every guest and each homeowner.

The culture of the property and the size of the team means that everyone is hands on and works closely with each other to create the magic that Moskito Island will become even more renowned for.

We’re looking for a manager who’s obsessed with creating memorable connections and home away from home experience in an incredible setting for both guests and your team. Someone who takes care and pride in delighting each and every homeowner and guest so they come back time after time for more magical experiences.

Here’s the deal

Package & Benefits:

  • Minimum 12 month contract (subject to work permit approval and completion of month probation period)
  • Competitive salary subject to local taxes
  • Included in tips and gratuities
  • Hours as required, based on a minimum of 5 days per week
  • 20 days paid holiday per year
  • Accommodation provided or annual housing allowance
  • Medical Insurance, Life Insurance and Company Pension after qualifying period.
  • Annual flight allowance if non-BVI islander.
  • Flights in and out start and end of contract.
  • Discretionary performance-linked bonus 15% of base annual salary
  • You get to work for the coolest brand in the world!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

Operations Manager - Moskito Island

The 124 acre private Moskito Island in the British Virgin Islands is unquestionably the most idyllic community of homeowners in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, the completed the Recreation Grounds including the water sports centre, tennis pavilion, a luxury beach house and 3 dining pavilions.

A limited number of additional individual estates are being built to bespoke design and will be launching in 2019, once completed Moskito Island will be home to 10 private estates.
For guests looking for a perfect balance of that ‘home away from home’ feeling combined with the full range of services you’d expect from a luxury hotel, Moskito Island is designed to cater to every taste. It’s like we’ve thought of everything, and if we haven’t you need only ask!

We are currently operating with accommodation for 22 guests and able to host up to 150+ for special events and parties. Moskito is also the sister island to Necker Island (a short boat ride away) which is normally hired exclusively on an all-inclusive basis.

The style of Moskito is “barefoot luxury”, brilliant laidback yet professional service delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are also our homeowners; we want to exceed expectations with service, experience and a style tailor-made for the community that inhabit the island.

Reporting to the General Manager you will be responsible for leading and managing the daily front of house operations on Moskito Island.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • Minimum 5 years’ experience in management level of luxury boutique hotels or Private Residences.
  • Pre-opening and opening experience in a management role in a luxury resort private home service or villa estate in Caribbean or other island or remote setting.
  • Experience working in the Caribbean is preferred
  • Experience in managing rooms, reservation systems, Front of House Operations and the
  • Property Management Systems and outlet Point of Sales.
  • Experience managing delivery of F&B service and guest experience
  • Budget management; financial reporting, stores and controls experience.
  • Professional certification or degree in general hospitality or specific disciplines e.g.
  • Rooms Division, Villa management, butler services desirable.
  • Experience running or being involved in other areas of the guest experience (activities, spa, marine) an advantage
  • I.T competent – Microsoft Office, Property Management systems.

BEHAVIOURS/ SKILLS

  • Strong leadership and management skills
  • Strong planning, organisation and execution skills
  • Team builder and people connector
  • Team coach and trainer
  • Self-starter and self-motivator
  • Flexible and unflappable (able to manage changes/ special requests with confidence)
  • Strong analytical and creative problem-solving skills
  • High level observation skills/ attention to detail
  • Emotionally intelligent and confident communicator, especially across different cultural groups, nationalities and stakeholder interests
  • Open to new ideas and change meeting the needs of the guests and homeowners
  • Impeccable service / guest experience orientation
  • Sense of fun

What’s the gig?

Here’s what you’d do:

  • Responsible for overseeing all front of house aspects of the island common area as well as working with the Villa Managers on front of house operations for each estate to the VLE / Moskito standards.
  • Manage the daily operation and motivate the team to ensure service, experience and operation contributes seamlessly to the guest and homeowner experience and service delivery.
  • Safeguard the health and safety of guest, homeowners, employees and visitors to the island.
  • Maintain a high on-the-floor presence to proactively build guest, homeowner and team relationships, facilitate opportunities to create an epic experience, manage guest experience and team delivery to the operational standards and in alignment with VLE values and core behaviours.
  • Coordinate with the Villa Managers and Guest Services Manager, ensuring guests and home owner needs and requests are met.
  • Liaise with BOH support services (e.g. Maintenance, Landscaping etc) to coordinate efforts for an exceptional guest experience and smooth operation.
  • Establish clear reporting systems and lines of communication for transparent dialogue to encourage a harmonious and effective working relationships with teams and departments.
  • Play a hands-on role in Recruiting, training and leading the operating team on Moskito.
  • Ensure the appropriate fit for purpose and high standards of Health & Safety, food hygiene and sustainable practices are set up and adhered to.
  • Contribute to the development of business strategies and plans to increase guest and homeowner satisfaction and enhance the Moskito brand experience.
  • Budgeting, business planning and promotion of the property.
  • Support Necker Island when needed and coordinating with Joint bookings.
  • Ensure that guest and BOH areas are immaculate in their presentation. Set and maintain operating standards across the property. Introduce, communicate and train new standards and procedures where needed.

Here’s the deal

Package & Benefits:

  • Competitive salary
  • Bonus Scheme
  • Minimum 5 day work week
  • Living Allowance
  • Food allowance
  • Life and Medical Insurance
  • Access to Company Pension Plan after qualifying period
  • You get to work for the coolest brand in the world!
  • …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

BVI Procurement Director - Necker Island & Moskito Island

Moskito Island is a 125 acre private island, in the beautiful British Virgin Islands, unquestionably the most idyllic community of homeowners in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, the new development has completed the Recreation Grounds including the water sports centre, the tennis pavilion, a luxury beach house and 3 pavilion dining area. In addition, the Branson Estate complete with 3 villa’s and 11 bedrooms.

The 10 exclusive three-acre lots have been sold as freehold. The Homeowners have the option to sub-let their villas (next 2 to be completed 2019) and the island team will manage that process. The first phase of the project is now completed, installation and construction of the roads, infrastructure, recreational facilities, and back of house areas including water plant, generator building, laundry and workshop facilities. The Branson family estate is also completed and will be intermittently occupied by the family and other guests. When occupied a temporary front of house team is recruited to take care of all guest needs.

A communal recreational area has been developed for the homeowners which consists of a Clubhouse with pool, pool bar and kitchen area that serves 3 exclusive dining pavilions plus 2 tennis courts, gym and tennis pavilion, a fully furnished water sports facility and welcome and arrival docks and pavilions for the home owners. These communal areas are occasionally be used for functions and gatherings.

Guests on Moskito are also our homeowners; we want to go above and beyond with service and style for the community of people that inhabit this island.

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. The property can also be rented for large events and weddings of over 200 people. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 34 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Temple House. The Island has a wonderful array of rare wildlife which we are helping to flourish!

Guests on Necker are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

The style of both Moskito and Necker Island is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! VLE BVI sits across Moskito and Necker Islands to deliver this.

Reporting to the BVI Finance Director, the Procurement Director is responsible for the overall procurement, purchasing and logistics function across the BVI portfolio.

Here’s what you need in your toolkit:

QUALIFICATIONS/ EXPERIENCE

  • Minimum of five years in a similar role – with demonstrated hands-on operations management and leadership
  • Expert level procurement background Professional qualifications in Procurement / Purchasing
  • Opening experience in a complex / multi-service 5-star resort or luxury hospitality environment
  • Set-up and / or restructure of purchasing / procurement business function/departments
  • Managing multiple use stores and internal requisition function e.g. F&B, linens, operational supplies
  • Ideally Island, but otherwise remote location experience

BEHAVIOURS/ SKILLS

  • Strong leadership and management skills
  • Exceptional planning, organisation and execution skills - able to manage complex logistical challenges
  • Outstanding financial acumen – capex and operational budgets, food costing and pricing etc.
  • Brilliant negotiating and consensus building skills
  • Team builder and people connector
  • Team coach and trainer
  • Self-starter and self-motivator
  • Flexible and unflappable (able to manage changes/ special requests with confidence)
  • Strong analytical and creative problem-solving skills
  • High level observation skills/ attention to detail
  • Emotionally intelligent - especially across different cultural groups, nationalities and stakeholder interests
  • Generator of new ideas and solutions and change meeting the needs of the guests, homeowners and internal operations departments
  • Highly competent in Microsoft Office suit, accounting and/or purchasing and stores software
  • Sense of fun

What’s the gig?

Here’s what you’d do:

  • Set up and develop the procurement and purchasing function and operation across Necker and Moskito Islands
  • Create and implement the procurement strategy for the company
  • Design and implement procurement, purchasing, logistics and requisition standards, SOPs
  • Oversee the delivery routes onto the island and that the correct duties, insurance, etc. is correct and in place
  • Manage stock, storerooms, warehouses to ensure optimum servicing of operations and guests/homeowners needs
  • Uphold and ensure compliance ethical standards for the procurement of products and services
  • Co-coordinate monthly stock takes
  • Prepare monthly management reports & budgets
  • Reduce overall procurement cost. Implement and secure HoD buy-in of cost control and cost reduction policies/strategies
  • Lead and manage the Procurement team

Here’s the deal

Package & Benefits

  • Competitive salary - depending on experience (subject to local taxes)
  • Performance based bonus scheme
  • Minimum 5-day work week
  • 20 days paid holiday per year, plus public holidays
  • Taxable living allowance (food and housing)
  • Initial flights from country of residence (and return at end of contract)
  • Medical Cover
  • Life Insurance
  • Company Pension
  • Access to Company Pension Plan after qualifying period
  • You get to work for the coolest brand in the world!
  • …and the world’s best commute to work!

Just send our People Team your CV and a cover letter outlining your experience to BVI-Recruitment@virginlimitededition.com

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send us your CV