Virgin Limited Edition

Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to careers@virginlimitededition.com unless otherwise specified.

Deputy General Manager at The Roof Gardens

Where: The Roof Gardens in Kensington, London

Tell me more: Located one hundred feet above Kensington High Street Babylon Restaurant and The Roof Gardens are a truly spectacular oasis in the heart of London. There are three themed gardens, with over 70 full size trees, a flowing stream stocked with wild ducks and our resident flamingos.

The Roof Gardens employs over 100 talented professionals. Many of whom have worked here for over 10 years; we work hard together, and play hard too. Every single member of the team goes the extra mile to provide the world class 'Virgin style' service we are renowned for. The Roof Gardens are cut above the rest, literally. Part of Virgin Limited Edition, Sir Richard Branson's portfolio of unique retreats and, whilst maintaining a highly professional and efficient guest experience, it is key that any appointments maintain the sense of fun and the outgoing attitude of Virgin which is reflected in the running of this busy London venue.

There are three aspects to the business:

The Roof Gardens Members Club is opened every Friday and Saturday night from 10pm. Its relaxed, party atmosphere makes it comfortable and welcoming whether out for post supper drinks or partying with a group of friends.

The sixth floor is also an event space venue hosting conferences, meetings, parties and weddings for between 50 to 500 guests. The gardens are available for exclusive hire; the venue plus 3 themed gardens, which is 1 ½ acres of space in total. Pricing is based upon room hire and a minimum food & beverage spend. They are also open to the public to visit on day that we do not have an event on.

Babylon Restaurant is located on the 7th floor; from there you have exclusive views of the London skyline. The award winning food at Babylon is best described as contemporary British cuisine.

About the role: This role is designed to deputise for the General Manager but also to have focus areas of responsibility and accountability. Roof Gardens is a unique mix of three businesses – restaurant, club and events and the successful candidate will be active in all areas as required. In October 2013 the Roof Gardens won “Best Employer in Hospitality” award and the management and development of the team is integral to the success of the business.

For more info on the venue and the group look at www.virginlimitededition.com and follow the link to The Roof Gardens.

Here’s what you need in your tool kit:

Qualifications / Experience

  • Management experience in similar senior roles for a minimum of 3 years
  • Experience in a minimum of 2 of 3 operational outlets – restaurant/bars/events
  • A working knowledge of budgets and P&L
  • Experience of stock taking and control
  • Experience of sourcing suppliers and contractors and managing those contracts
  • Good commercial knowledge of products and services
  • Numerate and literate to a very high standard of verbal and written English
  • Experience of a 5 star operation within London
  • Event venue experience an advantage
  • Experience in working in a high volume, high quality, high turnover business
  • Liquor licence holder or experience of maintaining the conditions of the licence

Behaviours / Skills

  • Excellent team working/ works in a collaborative way
  • Ability to cope with change in a fast paced environment
  • Working at a faster than average pace, within deadlines and schedules
  • Detail orientated and thorough, following through for high quality outcome
  • Persuades and motivates others, working with and through them to achieve goals
  • Keenly interested in the development of others
  • Goals driven to deliver results

What’s the gig?

Oversee and run the operational outlets with direct reports being Operations Manager, Bars Manager, Stores Manager & Events Head Chef. Management of Maintenance Manager, Head Gardner together with the General Manager
Deputise in the absence of the General Manager
Drive the achievement of financial targets and budget processes
Generate and improve service and products to achieve a competitive edge
Manage external contractors including negotiating of new contracts/renewals
Deputise running of the club in the absence of the manager, as well as other operational department managers as required
Project manage bespoke events and activities as required
Ensure that the F & B stocks are fully controlled in line with budget in all outlets
Carry out internal and statutory audits in line with the company health and safety policy

Package & Benefits

  • Salary on request and dependent on experience
  • Performance bonus of up to 15% of annual salary; subject to qualifying criteria
  • 20 days holiday per year plus public holiday allowance
  • Birthday off and a birthday meal for 2 in Babylon Restaurant
  • Virgin Tribe card and discounts
  • Fully flexible hours of work but typically 5 day working week, including evenings and weekends (Includes late night working -club nights)
  • Permanent contract
  • The opportunity to work in one of London’s most prestigious venues

Accounts Temp (3 Month Contract) - Mont Rochelle

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (guests can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

Here’s what you need in your tool kit:

Qualifications / Experience

• Relevant accounting experience, in hospitality would be advantageous
• Excellent computer literacy, especially in Excel

Behaviours and Skills

• Happy to be very hands on and work alongside team colleagues
• Excellent communication skills
• Organised and structured approach
• Energy and passion
• Excellent attention to detail

What’s the gig?

Here’s what you’d do:
To work within the Accounts department of the hotel

Duties include:

• Account Payable
• Getting necessary authorization for invoices & expenses as per company policy
• Reviewing coding and posting supplier invoices in PSF and Pastel
• Weekly/Monthly supplier statement reconciliations
• Filing as required

Accounts Receivable
• Following up on outstanding payments from debtors
• Invoicing from Pastel
• Reconciling debtors on PSF

Balance Sheet
• In conjunction with existing accounts assistant, maintaining the fixed assets register
• Reconciling Building Account expenses as required

Management Reporting
• Assist with preparation of reports as required

General
• Stocktakes
• Petty cash
• Any general requirement to assist FM and GM

Here’s the deal

Package & Benefits
• Hours 08h00 – 17h00
• 1 Meal provided per shift

Miko Restauraunt Manager- Mont Rochelle

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (you can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

At Mont Rochelle the food served is a blend of international dishes with a healthy nod to the varied nature of South Africa cuisine, paired naturally with some superb local vintages. Miko is our main restaurant located in the hotel's Manor House and is the setting for some fantastic gourmet meals including for those special occasions.

The role of Miko Manager is a mix of hands on service and orchestration of the dining experience. The restaurant is open to hotel guests and outside diners and has an indoor and enclosed outdoor space. The Miko team are also responsible for the bar, pool and lounge areas and room service. This role will aslo include duty management of the property.

For more details go to our website on www.virginlimitededition.com and follow the link to Mont Rochelle

Here’s what you need in your tool kit:

Qualifications / Experience
• Experience of quality hotel/ restaurant
• Strong background in customer service (for discerning clients)
• Strong F&B background
• Budgeting, procurement and cost control
• Excellent level of wine knowledge
• Duty management experience an advantage

Behaviours and Skills
• Strong people management and coaching skills
• Happy to be very hands on and work alongside the team
• Strong hostmanship skills
• Excellent communication skills (team, management and clients)
• Organised and structured approach
• Financial awareness particularly in achieving budgets and stock and cost control
• Sensitive to cultural requirements and happy to adapt own behaviour to get the best out of the team
• Energy and passion
• Excellent observation skills/ attention to detail
• Practical, hands-on approach/ leads by example
• High stamina levels
• Good leadership skills that fit Virgin ethos

What’s the gig?

Here’s what you’d do:
To ensure total guest satisfaction on all aspects of food & beverage service. Ensuring that guest needs and requests are managed efficiently and in a positive manner. The successful achievement of budgets and cost controls that don’t impact negatively on our guests together with a high degree of hostmanship and style to make the dining experience a truly memorable one.

Duties include:
• Management of Miko restaurant and F & B offerings at the manor house.
• Team management
• Liaising and spending time with the guests to ensure that all their requests, feedback are appropriately followed through
• Ensuring that cost are controlled and internal processes are followed
• Ensure that that team have excellent product knowledge

Here’s the deal

Package & Benefits

• 15 days paid holiday per year
• 1 meal per shift is provided
• Hours as required

Reception Supervisor - Mont Rochelle

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (guests can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

This role is in support of the Front Office Manager to run an efficient reception team.

Here’s what you need in your kit bag:

Qualifications / Experience
• Experience of quality 5*hotel/ property
• Good General Education – high level of literacy and numeracy
• Experience of hotel booking system (Protel experience an advantage)
• Good telephone manner
• Computer skills – Excel, Word and outlook
• Experience of reception procedures
• Experience of training team members to achieve and maintain standards
• Strong background in guest liaison

Behaviours and Skills
• Highly computer literate
• Fluent in English and Afrikaans (3rd language would be an advantage)
• Organised and structured approach
• Good attitude to service – happy to hep
• High level of attention to detail
• Guest liaison and ensuring guest requirements are communicated to other departments as required
• Strong service attitude/ likes to solve guest problems & issues
• Excellent guest contact skills/socially confident
• Plans and organises effectively/systematic approach
• Passion and pride for their work
• Able to perform gracefully under pressure
• Excellent observation skills/attention to detail

What’s the gig?

Here’s what you’d do:

To support the Front of House manager in running and efficient reception team and maintain the standards of delivery. The reception team also are responsible for all incoming calls, make bookings for the food outlets and sometimes the Spa and the hotel gift shop. They also act as the main point of contact for the guests and so communication with all other departments to ensure that guest requests are actioned is important in this role.

Duties include:
• Liaising between teams to ensure that all aspects of the guests stay are well produced and coordinated
• Liaising with the other managers and team members to ensure that all guest requests and their feedback is appropriately followed through
• Training and developing team members to ensure 5 star standards are maintained
• Supporting with the Gift Shop – sales and standards
• Maintaining guest histories on Protel system
• Liaison with Joburg reservations office and team
• Arranging guest taxis, drivers, wine tours or other bookings as requested
• Taking reservations for rooms, restaurants etc.
• Deal with inquiries on a day to day basis
• Guest welcome, registration, check out and billing
• Ensure all invoicing and billing is captured and accurately accounted for
• Operate switchboard and forwarding calls to appropriate departments or persons
• Be able to resolve issues related to guest and logistics
• Reporting maintenance issues
• Preparing all forms and reports for the different departments
• To fully understand the evacuation procedure due to Receptionist having the information on how and where to exit the building

Here’s the deal

Package & Benefits
15 days paid holiday per year + Public holiday allowance
1 meal per shift is provided
Hours as required – shift work required

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send Your Cv