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Virgin Limited Edition

Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to careers@virginlimitededition.com unless otherwise specified.

Virgin Limited Edition - Group People & Development Manager

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service. The group includes Necker Island in the Caribbean’s British Virgin Islands, as well as Moskito Island, sister island to Necker, which currently has Homeowners properties under construction, Ulusaba Private Game Reserve in South Africa, The Roof Gardens and Babylon Restaurant in London; Kasbah Tamadot in Morocco, The Lodge in Verbier, Necker Belle, a 105 foot luxury catamaran, Son Bunyola – an Estate and 3 villas in Mallorca, Mahali Mzuri, a tented safari camp in Kenya and Mont Rochelle Hotel and Mountain Vineyard in South Africa.

This role works with the Group People & Development Director to support company standards and best people practice across the portfolio.
The role is a mix of hands-on operational HR work and project based activities, which would typically include recruitment interviews, performance management support, counselling sessions, disciplinary & grievance hearings, as well as a number of varied group wide Support Office projects & initiatives.
The diverse nature of the VLE portfolio requires that the successful candidate has the ability to be flexible, innovative and highly adaptable in carrying out the role. Visits to properties as and when required would also be part of the role and the amount of travel would vary dependant on the needs at the time.

Here’s what you need in your tool kit:

Qualifications / Experience

  • Previous experience as an HRM in a generalist role essential
  • Recognised qualification in HR to degree level
  • Experience of hospitality/ leisure industry essential, ideally in a 5* environment
  • Previous experience in multi-site HR management an advantage
  • Experience of designing and implementing policies and initiatives
  • Experience of running recruitment campaigns & effective interview skills
  • Worked with and understands statutory and legislative requirements of employment, with the ability to develop an overview of local employment legislation in our different locations
  • Experience of dealing with different nationalities & cultures
  • Training experience an advantage
  • High level of computer skills including Microsoft packages and payroll / HR admin systems
  • Experience of all aspects of Employee Relations
  • Excellent command of the English language, both verbal and written

Behaviours and Skills

  • Strong people management and coaching skills
  • Excellent communication skills (team, management, professionals and government officials)
  • Numerate and able to deal with and interpret statistics
  • Highly confidential
  • High sense of integrity and responsibility – able to be a role model
  • Good meeting chairmanship skills
  • Hands on approach
  • Approachable and a good listener, willing to have an ‘open door’ policy whenever possible
  • Understanding of a wide range of roles in the hospitality/ leisure industry
  • Organised and structured approach/ able to juggle multiple tasks or projects
  • Assertive and confident when dealing with people
  • Ability to influence and persuade – diplomatic approach
  • Ability to manage time and prioritise within a multi-site company on a daily basis
  • Proactive approach
  • HR related projects management
  • Sensitive to cultural requirements and happy to adapt own behaviour to get the best out of the teams
  • Some understanding of H & S management
  • Energy and passion
  • Good leadership skills that fit Virgin ethos
  • A sense of humour is essential!

Here’s what you’d do:

Support the People & Development Director and property management teams in providing a full HR service throughout the employee lifecycle and to ensure high levels of team member engagement.

Work closely with the UK based People & Benefits Manager and Training & Development Manager, as well as the property based HR support and property General Managers

Manage and oversee recruitment including involvement with the design of the careers page & adverts, support in sourcing candidates & best use of different tools, the interview process itself & ensuring that consistent standards of recruitment are met across the properties.

Ensuring that the VLE People standards are in place and best practice is adhered to.

Here’s the deal

Package & Benefits

  • Competitive salary based on experience
  • Performance based bonus scheme, with criteria, for up to 20% of salary
  • The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable
  • 20 days paid holiday per year plus public holidays
  • Additional day off for your birthday
  • Virgin Tribe Discount Card
  • Season Ticket loan on passing probation
  • You will be eligible to join our group personal pension scheme from day one. We will match your pension contributions up to 5%.
  • We will contribute 50% towards private healthcare after 12 months service & then 100% after 2 years’ service
  • One of the most fun teams you could ever wish to join!

Virgin Limited Edition - IT Operations Manager

The position is based in Hammersmith where the Virgin Limited Edition Head Office is located. The business comprises of Roof Gardens/Babylon Restaurant in High Street Kensington, Ulusaba Private Game Reserve in South Africa, Mont Rochelle Hotel & Vineyard in South Africa, Mahali Mzuri a luxury tented camp in the Maasai Mara, Kenya, Son Bunyola Estate in Majorca, Necker and Moskito Islands in the Caribbean, Necker Belle a luxury catamaran, Kasbah Tamadot in Marrakech and The Lodge (a Ski Lodge) in Verbier, Switzerland.

The role supports the IT Director in the management & delivery of the IT service across the VLE Group. A key aspect of the role is around the management of our numerous 3rd party technology service providers. One of the main objectives is to ensure processes, procedures and standards are aligned and maintained across these external service providers.

Another very important part of the role is to ensure that our end users are aware of, and utilising the agreed procedures for raising tickets and requests, and understand the various service level agreements we have in place and how to go about checking the progress of their tickets and raising escalations where necessary.

This is a hands on role that will from time to time involve the direct support of end users. It will also entail scoping and delivering a number of projects related to service and technology alignment and improvement,

To apply for this role, you must be eligible to work in the UK.

Here’s what you need to have:

Qualifications & Experience
• One or more professional qualification in the area of IT Service Management such as ITIL or SDI
• Experience in managing 3rd party service providers
• Experience in supporting users at all levels, both face to face and remotely
• Project work, including delivering infrastructure requirements to support a diverse range of global IT systems & applications
• Experience of running a tendering/RFP process would be beneficial
• Travel & leisure industry experience would be beneficial

Behaviours & Skills
• Empathise with your customers/end users
• Ability to bridge the gap between technology and the business
• Good time management skills
• Able to prioritise and meet deadlines
• Commercially astute
• Approachable attitude – happy to provide a “service”
• Assertive and confident in dealing with people & suppliers
• Flexible approach and happy to get involved in ad hoc activities outside their remit

Here’s what you’d do

Supporting and assisting the IT Director, specifically 3rd party service provider management
• Review incidents and service requests raised on our 3rd party service providers by staff from across the Group and ensure they are being appropriately prioritised and handled
• Ensure IT procedures (e.g. joiner/mover/leaver) are harmonised, documented, published, understood and followed by internal staff and our IT service providers
• Hold regular service review meetings with our service providers and ensure they are meeting their contractual commitments and SLA’s
• Provide regular IT service reporting to internal stakeholders (Exec and Property Management teams)
• Assist with supplier selection and on boarding

End user support
• Engage with users & stakeholders from across the business to ensure their IT needs are understood and being met
• Review, streamline and harmonise all IT procedures around staff on boarding, staff moving riles/properties and staff leaving
• Continually review IT tools and technologies (hardware, software, applications) to ensure they are fit for purpose
• Assist with end user support issues, taking a balanced approach between getting directly involved or escalating to 3rd party support

Project Work
• Scope, plan and manage small IT projects ensuring business buy in and commitment
• Scope, commission and oversee projects from 3rd party service providers
• Be the IT representative/lead on others projects from across the Group
• Track project spend against budget and report project progress to the Management & Executive Teams

Other responsibilities
• Ensure Conference/Meeting Room IT/AV is functional, tidy and documented
• Assist the IT Director and other members of the IT Team with ensuring that Guest facing IT & AV services are of the highest standard
• Be an escalation point for IT issues and incidents
• Assist the IT Director with the preparation of business cases, budgets and forecasts for IT spend across the Group
• Deputise for the IT Director as required

Here’s the deal

• From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
• The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable
• 4 weeks annual holidays + Bank Holidays
• One of the nicest teams you could ever wish to join!

Virgin Limited Edition - Operations Support Executive (6 -12 months Fixed Term Maternity Cover)

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service. The group includes Necker Island in the Caribbean’s British Virgin Islands, as well as Moskito Island, sister island to Necker, which currently has Homeowners properties under construction, Ulusaba Private Game Reserve in South Africa, The Roof Gardens and Babylon Restaurant in London; Kasbah Tamadot in Morocco, The Lodge in Verbier, Necker Belle, a 105 foot luxury catamaran, Son Bunyola – an Estate and 3 villas in Mallorca, Mahali Mzuri, a tented safari camp in Kenya and Mont Rochelle Hotel and Mountain Vineyard in South Africa.

The position is based in Hammersmith where the central Operations, Sales & Marketing, People and Accounts Teams are located.

To be considered for this role, you must have the right to work in the UK.

The role would report in to the Group Operations Director and would support the operations function. The remit would include all aspects of the guest experience and property management but it is envisaged that the focus would be on analysis and project management and it is likely that the successful applicant will have a particularly strong background in Food & Beverage operations.

Due to the diversity of the properties it is necessary for this role to be both flexible and supportive; these are not city centre hotels and an understanding of operational circumstances is required. The individual would also need to have strong coaching skills and be highly supportive in style as they cannot achieve without the ability to motivate and influence the teams they become involved with. In the end we view the central team as providing a service for the properties. The role is a bit of a troubleshooting one and should be solutions led, offering alternatives and support the property team to implement.

Some overseas travel may be necessary in this role.

Here’s what you need in your tool kit:

Qualifications/ Experience

• 2 years + experience of luxury property FO and F&B
• Sound F&B background
• Financially astute – able to “read”, understand and suggest actions from financial information, P&L’s etc.
• Good understanding of cost control and working to a budget
• Experience of procurement policies and procedures
• Experience of designing and implementing processes
• Knowledge of Health & Safety requirements – COSHH, HACCP, Fire Regs etc.
• Experience of openings an advantage
• Understanding of profit margins or taking action to protect

Behaviours/ Skills

• Highly computer literate: confident and proficient with Word, Excel, PowerPoint, Outlook, internet and data entry.
• Self-motivated, punctual, reliable, able to maintain confidentiality.
• Excellent written and spoken (face to face and phone) communication skills.
• Ability to show initiative in developing the role and to work with minimal supervision.
• Strong team player.
• Able to come up with options and make recommendations.
• Strong planning and organisational skills.
• Ability to influence and persuade.
• Attention to detail.
• Hands on approach.
• Energy, Passion and committed to excellence.

What’s the gig?

Here’s what you’d do:

This role is designed to support the Group Operations Director to provide additional resource and input on a variety of aspects of running the business. Project examples may be solving a P&L issue, analysis of consumptions/ costs procurement challenges, reviewing menus and wine lists to ensure balance and quality, reviewing P&L’s to identify any areas that may need attention, Health & Safety support including carrying out and review internal H&S audit and compliance and managing critical path information for specific activities and actions. Potential travel to properties may be required to support the operations onsite with any tasks required (ie supporting a large event, undertaking specific projects, etc)

Here’s the deal:

Package & Benefits
• Competitive salary based on experience
• The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable
• 20 days paid holiday per year plus public holidays
• Additional day off for your birthday
• You will be eligible to join our group personal pension scheme from day one. We will match your pension contributions up to 5%.
• One of the most fun teams you could ever wish to join!

If this role sounds like it could be your next challenge, please email Jade.Jarvis@hotels.virgin.co.uk . Due to the high volume of applications that we receive, we will only be in touch if you are successful.

Virgin Limited Edition - Sales and Reservations Coordinator

This role is based in Hammersmith, London where our central teams are located. The reservations office hours are 8.00am to 6.00pm (in shifts), Monday to Friday and 9.00am to 4.00pm on Saturday. Your role would be required to work 5 days per week, covering Saturdays on a rotational basis.

To be considered for this role, you must have the right to work in the UK.

Here’s what you need in your tool kit:

Qualifications/ Experience

  • Minimum 1 year experience in similar reservations environment

Behaviours and Skills

  • Excellent command of the English language
  • Excellent communication skills, both written and verbal
  • Excellent computer skills, including Microsoft Office, Protel experience preferred not essential
  • Results and standards orientated
  • Team orientated
  • Proactive and plans and organises effectively
  • Has passion, pride and ambition
  • Customer focussed
  • Attention to detail
  • Well groomed and of smart appearance

What’s the gig?

Here’s what you’d do:

  • Help to achieve or exceed financial targets by upselling and converting all reservation opportunities
  • To have full product knowledge of entire VLE portfolio
  • Manage day to day reservations enquiries i.e. requests for rates, offers, packages, property information and brochures (via phone and email) from direct guests, tour operators and agents
  • Entering, detailing and finalising all guest reservations, including payment
  • To maintain accurate and up-to-date database and client records
  • Managing guest care – including highlighting and assisting with all guest requests (spa treatments, excursions etc)

Here’s the deal:

  • 4 weeks annual holidays
  • Additional day off for birthday
  • Performance based incentive – both team and individual criteria
  • Tribe Discount Card
  • From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
  • Healthcare after 12 months service (The company contributes 50% of the annual fee in the first year and after 2 years service 100% of the fee)

If this role sounds like your next challenge, please email Jenny on: jenny.watkins@virginlimitededition.com

The Lodge - Beauty Therapist (10 month FTC)

The Lodge is Sir Richard Branson’s stunning nine bedroom chalet in Verbier, Switzerland, one of the Alp’s most exclusive resorts and Europe’s hottest ski spots. Situated on a quiet road just 250m from the main ski lifts and backing onto one of the returning pistes, The Lodge is in a perfect location for the slopes. The Lodge itself provides a unique and fun setting: guests can swim in the indoor pool, be pampered in the Spa, or just relax after a day on the mountain whilst enjoying a wide selection of tailored menus and fine wines. We are about to embark on our 10th winter season after a busy summer period. The Lodge really does provide the perfect year round escape! We are a team of 16 in the winter and 15 in the summer and between our amazing team we provide a level of service to ensure the guests have everything from a mountain holiday that they could ever wish for. The size of the team means that it is imperative that everyone plays their part in making things work without being protective about their own role or overly sensitive to who is doing what. The guests don’t know, or even need to know, who does what so if you are there and someone asks – you do it! It’s hard work but the payback is great and it’s fantastic to be a part of a team where everyone has the same “can do” attitude.

The Lodge operates as an exclusive use property but also has some weeks in the winter and most of the summer when it operates as a “hotel” with individual guests booking rooms. Whilst we offer in-room dining, most often the guests dine together at the main table and are offered a set three course menu. We also take special requests into account particularly for exclusive use. The guests are encouraged to make The Lodge their own and are welcome to visit the chefs in the kitchen and help themselves to drinks if they like (although we are always on hand to do that too!).

This role reports directly into the General Manager and works closely with the Deputy Manager, Operations Manager and General Assistants. The Lodge has a small team so we are looking for someone who is a strong team player and willing to ‘roll their sleeves up’ and get involved.

Here’s what you need in your tool kit:

Qualifications / Experience
• A minimum of 2 years experience as a Spa Therapist working within a five star environment
• Experience of working to set budgets and sales targets
• Experience in luxury hospitality an advantage
• Retail experience an advantage

Behaviours and Skills
• Excellent guest contact skills & socially confident
• Computer literate and able to use Word, Excel and Outlook
• Flexible and able to adapt to last minute requests
• A ‘hands on approach’ and proactive attitude
• Well groomed
• A sense of fun and understanding of the Virgin way of doing things

What’s the gig?

Here’s what you’d do:
• Client treatments, bookings, spa cleanliness and standards to stock control and budgets
• Ensuring all guests are very satisfied with all aspects of their treatments during their stay at The Lodge
• Finding suitable freelance therapists to contract in during busy periods and checking the quality and standard through trade tests
• Monthly stock takes of all spa products, and toiletries for guest rooms
• Monthly reporting of statistics and financials to be sent to VLE Spa Manager and The Lodge GM by the beginning of each month
• Liaising with suppliers for the best products and prices; Commercial awareness and regular analysis of competitor rates
• Completing the turndown service of all rooms after finishing in the spa each evening. Being responsible for making sure all turndown gifts are ready to go on days off and ensuring standards are kept
• Overseeing the upkeep of the wellness facilities – (Pool, 2 x Jacuzzis, Steam room, Gym, Shower / changing room, treatment room, with regards to cleanliness and fresh towels)
• Working as a general assistant when not in treatments. Duties will include general upkeep and cleaning of The Lodge, hosting breakfasts, lunches and dinners and relevant service prep (ie: polishing cutlery, laying tables, making cocktails etc)
• Assisting with in-house laundry rotation and ironing

Here’s the deal:

Package & Benefits
• 10 Month contract running from approximately 4th December 2017 – 30th September 2018. If additional training is required prior to starting at The Lodge, you may have to do this ahead of the contract start date.
• You will be required to work approximately 43.5 hour week, which will be made up predominantly of an 11am/12pm – 9pm shift most days. Any hours worked over these hours will be taken into account and when we have quieter times you may be given time back.
• Holiday allocation as per Swiss Law.
• Competitive Salary (Swiss Law for Insurance and Taxes applies)
• 10% Commission on all Spa Treatments carried out by the BT if monthly targets are met. 5% will be paid if monthly targets are not met.
• . . . . . . having the world’s best playground at your back door.

Necker Island - Activities Manager

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 34 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Richards personal residence Temple House. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

The style of Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

Here’s what you’d do:

• Overall management of the high profile, large Watersports team on island.
• Responsible for creating, planning and implementing guest activity for the island including watersports, tennis, diving, trampolines, gym, inside games and any other activities our guest may want whilst they are on island.
• Rota management; organisation of a large team of permanent and casual staff.
• Managing the department budget.
• Responsible for marine safety and welfare of guests and team members.
• To ensure the Necker power boats and sail boats are all well maintained and managed, ensuring all safety standards are achieved and maintained.

Here’s what you need in your tool kit:

Qualifications / Experience

  • Previous management experience running a Water Sports Centre
  • Experience of managing a team as Head of Department
  • Excellent Vessel Safety knowledge
  • Water Sports instructor qualifications and wide water sports experience (especially Kite surfing)
  • Marine experience – Yacht Master Qualification or similar Power Boat Certification
  • Good working knowledge of P&Ls
  • Previous experience working in 5 star establishments
  • Overseas or Caribbean experience an advantage

Behaviours / Skills

  • A passion for making exceptional holiday experiences for guests
  • Excellent guest contact skills/ socially confident
  • Good training and coaching skills for all age ranges
  • A working manager who is totally hands-on
  • Able to work with and accommodate different cultures
  • Plans and organises effectively
  • High degree of attention to detail
  • Passion and pride in their work
  • Resourceful approach and able to perform gracefully under pressure
  • Sense of fun

Here’s the deal:

Package & Benefits

  • Competitive salary
  • Minimum 12 month contract (subject to work permit approval)
  • Up to 15% performance related bonus scheme
  • 6 day working week
  • 24 days paid holiday per year
  • Bank Holidays as per BVI law (normally 14)
  • Accommodation & meals/ food allowance
  • Medical Cover
  • Life Insurance cover
  • Pension options
  • Included in tips and gratuities pool
  • Travel at start and end of contract plus one flight home per year
  • You get to work for the coolest brand in the world!

Necker Island - IT Support Engineer

Sir Richard Branson is lucky enough to have two private island and call both of them home in the British Virgin Islands. Both are idyllic and located only two miles apart. Necker Island is 74 acres, Moskito is 150 acres and both are fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 30 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Richards personal residence Temple House. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

Moskito Island has Richards home and a communal recreation area. The rest of the island has been sold to ten other private home owners in what is going to become an incredible Caribbean community.

The style of Necker and Moskito is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The islands provide extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

Reporting to the IT Manager, the Position is responsible for IT support across the properties

Here’s what you need to have:

Qualifications / Experience
Essential:

  • Min 5 yrs in desktop/network support environments (Windows 7 – 10, Server 2008 - 2016)
  • Strong knowledge of Microsoft Office
  • Demonstrated troubleshooting skills with divers business applications
  • Experience with Server 2012 HyperV farms and replication setups
  • Experience with administration of all common Windows Server technologies, with knowledge of Microsoft Best Practices: Exchange, Active Directory, Printer Management, DNS, DHCP, NTFS, Shared drives, DFS & SMB file servers
  • Experienced best practice knowledge with structured cabling
  • Experience best practice knowledge working in racks and patching
  • Experiences with wireless routers, PTP setups, and mesh environments
  • Experience with Cisco Switching infrastructure, configuration and deployment
  • Ability to juggle rapidly changing workloads and priorities, in a fast paced environment
  • Ability to work under/giving instruction with remote 3rd parties, and Clear telephone manner
  • Experience with updating and production of systems documentation
  • Good troubleshooting knowledge of Android and iOS smartphones

Desired

  • Cisco certification, Microsoft MCP, MSCE etc., CompTIA and other industry certifications or training courses
  • Experience with IT/technical systems in rugged / harsh environments
  • Experience working practically at height, or in construction environments
  • Commercial AV integrated systems e.g. QSYS, Crestron or Symetrix (not essential), and conferencing setups
  • Practical experience with professional PA setup and sound reinforcement
  • A mystery skillset! Give us an interesting skill or talent you have, not necessarily related to IT or AV!

Behaviours / Skills

  • Strong Team player
  • Organised and able to manage complex logistical challenges
  • Happy to be hands on
  • High sense of responsibility with regard to safety issues
  • Passion and pride in their work
  • Works well under pressure
  • Calm in emergency situations
  • Sense of fun

What’s the gig?

Here’s what you’d do

  • Support the IT Manager giving desk top and other IT support to all users. Also working with the IT Manager and AV speciailist on the extensive AV requirements of the island

Here’s the deal

Package & Benefits

  • Minimum 12 month contract (subject to work permit approval)
  • Share in the island gratuities
  • 24 days paid holiday per year (team work 6 days a week) plus public holidays OR 20 days paid holiday per year (team work 5 days a week) plus public holidays OR 12 day paid holiday per year (hourly paid staff) plus public holidays
  • Accommodation Allowance
  • Food Allowance
  • Initial flights from country of residence (and return at end of contract)
  • One return ticket to “home” at the “Mates” rate per annum
  • Medical Cover
  • …and the world’s best commute to work!

Necker Island - Management Accountant

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 34 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Temple House. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

If that wasn’t enough Necker Island also operates on Moskito Island, another beautiful island also owned by Richard, a couple of miles to the South. Staff may find themselves taking Necker guests over for a visit or even working with the Moskito team with their guests as is required.

The style of Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

Reporting to the General Manager and the Senior Financial Controller, the Management Accountant is key support for all financial elements of the business including income, cost management and reporting.

Here’s what you need to have:

Qualifications / Experience

  • ACA/CIMA/ACCA part qualified looking to develop their skills
  • Minimum 2 years’ experience in a similar role or Audit
  • Experience in the Hospitality and Leisure industry preferable
  • Involvement in implementing/reviewing controls and processes
  • Budgeting, forecasting and management reporting experience
  • General operational accounting experience
  • High degree of IT literacy with excellent MS Excel skills
  • Excellent command of the English language, both verbal and written
  • Island environment or remote location experience

Behaviours / Skills

  • Strong planning and time management skills
  • Proactive, results orientated profile
  • Excellent communication skills
  • Enthusiasm
  • Focus on delivering to agreed deadlines
  • Self-starter and self-motivator who is willing to work ‘hands-on’ and contribute positively in a small company environment
  • Flexible and willing to help others with tasks when required
  • Passion and pride in their work
  • Works well under pressure
  • Flexibility to work hours as required to fulfil the role as required
  • Good leadership skills that fit Virgin ethos
  • Sense of fun

Here’s what you’d do:

This role will pro-actively support Necker Senior Financial Controller in all aspects related to the financial elements of the business. The Management Accountant duties will include: management and financial reporting; planning & analysis; statutory reporting & audit as well as treasury and cash management.

  • Assisting with securing the integrity of the general ledger and accounting records of the property
  • Preparation of financial and management accounts, including the annual audit, budget, forecasts, management accounts, CAPEX, cash flows and other reporting as necessary
  • Overseeing the day to day processes and procedures and implementing appropriate controls to the business
  • Reviewing and overseeing the implementation of a new accounting system
  • Daily management of Reservations System
  • Preparation of weekly Flash Reports
  • Ensuring that all underlying business transactions are accurately recorded in the company’s accounting system
  • Supporting resolution of day to day finance/accounting queries (internal & external)
  • Balance Sheet reconciliations, including accruals, prepayments, payroll
  • Maintenance of the Fixed Asset Register
  • Intercompany reconciliations and recharges
  • Preparation of VAT Returns
  • Assisting the Senior Financial Controller in ensuring that key financial controls and procedures operate effectively, particularly in relation to sales, purchasing, food and beverage, stock, cash and capital expenditure
  • Monitoring compliance to accounting procedures
  • Supporting the Accounts Assistants in their duties with the bank reconciliations and accounts payable functions.
  • Communicating financial performance the management team
  • Responding to any ad hoc information requests from the HOD/General Manager/Head Office on a timely basis.
  • Preparation of year-end audit file and liaising with the company’s auditors
  • Providing analysis and information for the completion of the UK tax return.
  • Supporting with the company’s cash cycle management – sales invoicing, prompt collection of receivables, action on overdue debts, purchase authorisation and payment of suppliers.
  • Maintaining and agreeing loan balances both internal & external.
  • Daily bank posting and reconciliation.
  • Credit cards inflow postings.
  • Daily cash flow report.
  • Coaching and guiding the Accounts team members on financial processes and best practices.

Here’s the deal

Package & Benefits

  • Up to 10% of annual salary bonus scheme
  • Housing allowance including utilities $1,500 per month
  • Subsistence allowance $451 per month allowance
  • Hours as required to fulfill the role - normally a five day week
  • 20 days paid holiday per year plus public holidays (there are normally 14 per year)
  • Initial flights from country of residence (and return at end of contract)
  • One return ticket to “home” per annum up to an amount of 1 500$
  • Medical Cover
  • Life Insurance
  • …and the world’s best commute to work

Necker Island - People and Welfare Manager

Sir Richard Branson's private island and home, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Necker Island is 74 acres, fringed with white sandy beaches and surrounded by turquoise waters and coral reefs. Necker Island is normally hired exclusively for up to 34 guests, with the option to accommodate more, on an all-inclusive basis, perfect for special occasions and events! It can also be shared with others ‘house-party’ style during Celebration Weeks which are held several times each year, when guests can book individual rooms. Accommodation comes in the form of ten rooms in the Great House, six individual Balinese style cottages and Temple House. The property can also be rented for large events and weddings of over 200 people and has a wonderful array of rare wildlife which we are helping to flourish!

If that wasn’t enough Necker Island also operates on Moskito Island, another beautiful island also owned by Richard, a couple of miles to the South. Staff may find themselves taking Necker guests over for a visit or even working with the Moskito team with their guests as is required.

The style of Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive water sports activities as well as tennis courts with resident coach, gym and an outstanding spa.

Reporting to the People Development Director – BVI and the Necker Island General Manager. The role is based on Necker Island but the BVI People Team will operate across the islands (Necker & Moskito) as well as providing HR support for Necker Belle.

Here’s what you need in your tool kit:

Qualifications / Experience

  • Human Resources management experience in the hospitality industry essential
  • Good understanding of fast paced hospitality operations
  • Experience of working with a team of 125+ team members
  • Good generalist experience including recruitment, employee relations, welfare & benefits
  • A working commercial knowledge of budgets and P&L
  • Working knowledge of Employment Legislation and overall employee relations experience
  • A good understanding of BVI Labour and Immigration Laws an advantage
  • Island environment or remote location experience
  • Excellent command of the English language, both verbal and written

Behaviours/Skills

  • Excellent communication skills (team, management and government officials)
  • Strong planning skills and able to prioritise, organise & multi-task whilst taking a structured approach
  • Ability to maintain confidentiality and professionalism
  • Hands on approach
  • Commercially focussed, numerate and able to work with and interpret statistics
  • High sense of integrity and responsibility – able to be a role model
  • Approachable and a good listener, willing to have an ‘open door’ policy whenever possible
  • Assertive and confident when dealing with people with strong coaching skills
  • Ability to influence and persuade with a diplomatic approach
  • Sensitive to cultural requirements and happy to adapt own behaviour to get the best out of the team
  • Sense of humour is essential!

Here's what you'd do

This role would work closely with the BVI People Team to deliver the company people management best practice and ensure the smooth workflow and efficiency of the various HR functionalities.

Duties would include:

  • Maintaining and providing the needed support to team members and management at all times.
  • Managing the selection and recruitment process for all team members including sourcing candidates (permanent and temporary), advertising, interview process and permit applications (where applicable) and ensuring consistent standards of recruitment.
  • Designing and carrying out inductions for new team members.
  • Coaching and guiding the junior People Team.
  • Managing new and existing employee data within HR-related systems and ensure that all aspects of people administration are up to date and run effectively including personal files – HR Select system.
  • Management of benefits and have a full working knowledge of what is on offer and support team members in their use.
  • Manage the annual People Survey process, & design and monitor resulting action plans.
  • Working with the Finance Team and HoD’s to ensure that payroll is effectively managed.
  • Maintaining effective communication with the Island teams through all platforms including Staff Consultative Committee, open house meetings, newsletter and other.
  • With the support of the BVI People Team, manage the Team Welfare and recreation facilities including all aspects of team accommodation.

Here's the deal

  • Performance based bonus scheme, with criteria, up to 15% of annual salary bonus scheme
  • Hours as required (expat team work 6 days a week)
  • 24 days paid holiday per year plus public holidays (normally 14 per year)
  • Subsistence & accommodation allowance and flights or relocation costs
  • Medical Cover
  • Contributory pension
  • Life Insurance
  • …and the world’s best commute to work!

Moskito Island - People and Development Manager

Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, Moskito Island is a 125 acre private island located in the beautiful British Virgin Islands and unquestionably an idyllic setting for homeowners’ private residence in the Caribbean.

There are 9 exclusive three-acre lots that have been sold as freehold. The Homeowners have the option to sub-let their villas - currently in development, via Virgin Limited Edition. The first phase of the project included the installation and construction of roads, infrastructure, recreational facilities, and back of house areas including water plant, generator building, laundry and workshop facilities. Also completed is the Branson Estate which comprises three villas and 11 bedrooms and is occasionally occupied by the Branson family and their guests.

A communal recreational area has been developed for the homeowners including a luxury Beach House with pool, pool bar and kitchen area that serves 3 exclusive dining pavilions, a gym, tennis courts and pavilion, a fully equipped water sports facility, welcome and arrival docks and pavilions pool as well as extensive communal grounds and gardens for the home owners. The communal areas are to be run by VLE and during construction of the other lots, are also being used for a number of events.

The style of Moskito is “barefoot luxury”, brilliant delivery without the gold-buttoned white jackets – think Richard and you’ll get it!
We are currently operating for 22 guests with accommodation in the Branson Estate and up to 150+ for special events and parties in the Recreational Area. Not only are we the home base for the 100 ft catamaran, Necker Belle but we are the sister island to Necker Island which is normally hired exclusively on an all-inclusive basis.

The next phase of the development is the completion of the first 3 villas, due in Sept/Oct 2018. The Homeowners may also choose to enter into a letting pool which Virgin Limited Edition would manage for them.

This role would be responsible for the recruitment, staffing and HR function for team members for both homeowners visits and lettings. This role would also provide HR Services for the Branson Estate Team and the Island Ops Team (engineering, grounds etc.)The team will be ramped up as more villas come on line but flexibility of roles is key in the early stages and the role will also work closely with the whole BVI People Team and so be involved with Necker Island and Necker Belle too.

This role reports into the BVI People Development Director

Here’s what you need in your tool kit:

Qualifications / Experience

  • Previous Human Resources managerial role in hospitality industry
  • Pre-opening experience and knowledge
  • Experience of running recruitment campaigns including sourcing candidates (open days/ LinkedIn/ agencies/ advertising), selection, interviewing and recruitment skills
  • Training experience an advantage
  • High level of computer skills including Microsoft packages and payroll / HR admin systems
  • Worked with and understands statutory and legislative requirements of employment and overall employee relations experience
  • Island environment or remote location experience

Behaviours / Skills

  • Excellent communication skills (team, management, professionals and government officials)
  • Strong planning skills and able to prioritise, organise and take a structured approach
  • Highly confidential
  • High sense of integrity and responsibility – able to be a role model
  • Hands on approach
  • Approachable and a good listener, willing to have an ‘open door’ policy whenever possible
  • Resourceful and flexible/ able to respond quickly to changing situations
  • Sensitive to cultural requirements and happy to adapt own behaviour to get the best out of the team
  • Energy and passion
  • Sense of fun

Here’s what you’d do:

This role would work closely with the BVI People Team to deliver the company people management best practice. They would manage the implementation of staffing for pre-opening/opening phase by:

  • Overseeing the hiring schedule and recruitment strategy in line with the opening critical path, People plan and Island operations requirements.

  • Managing the selection and recruitment process for all team members including sourcing candidates (permanent and temporary), interview process and permit applications (where applicable) and ensuring consistent standards of recruitment.

  • Maintaining effective communication with the Island teams through all platforms including Staff Consultative Committee, open house meetings, newsletter and other.

  • Counselling and coaching HoD’s on people management best practices and ensuring processes are carried out in line with company and employment guidelines/ laws.

  • Managing new and existing employee data within HR-related systems and ensure that all aspects of people administration are up to date and run effectively including personal files – HR Select system.

  • Working with the Finance Team and HoD’s to ensure that payroll is effectively managed.

  • Working with the BVI People Team to facilitate team members accommodation and welfare needs.

Here’s the deal

Package & Benefits

  • Competitive salary
  • Performance based bonus scheme, up to 15% of annual salary
  • Hours as required (expat team work 6 days a week)
  • 24 days paid holiday per year plus public holidays (there are normally 14 per year)
  • Subsistence & accommodation allowance, and flights or relocation costs
  • Medical Cover
  • Contributory pension
  • Life Insurance
  • …and the world’s best commute to work!

OPPORTUNITIES AT THE ROOF GARDENS

The Roof Gardens in Kensington has long been one of London’s most spectacular and extraordinary landmarks. Originally designed as an escape from London rather than a pedestal above it, The Roof Gardens comprises of three themed gardens spanning across 1.5 acres, a private members Club and Babylon Restaurant all 100ft above Kensington.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

We currently have a range of casual opportunities available:
Sales Manager
Bartenders and waiters to work across our events
Waiting Staff at Babylon Restaurant

To find out more about the positions available at The Roof Gardens please click here

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send Us Your CV