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Virgin Limited Edition

Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to careers@virginlimitededition.com unless otherwise specified.

The Roof Gardens - Sales Manager

Located one hundred feet above Kensington High Street Babylon Restaurant and The Roof Gardens are a truly spectacular oasis in the heart of London. There are three themed gardens, with over 70 full size trees, a flowing stream stocked with wild ducks and our resident flamingos Bill, Ben, Splosh and Pecks.

The Roof Gardens employs over 100 talented professionals. Many of whom have worked here for over 10 years; we work hard together, and play hard too. Every single member of the team goes the extra mile to provide the world class 'Virgin style' service we are renowned for. The Roof Gardens are cut above the rest, literally.

The Roof Gardens is part of Virgin Limited Edition, Sir Richard Branson's portfolio of unique retreats and, whilst maintaining a highly professional and efficient guest experience, it is key that any appointments maintain the sense of fun and the outgoing attitude of Virgin which is reflected in the running of this busy London venue.

The Roof Gardens Members Club is open every Friday and Saturday night from 10pm. Its relaxed, party atmosphere makes it comfortable and welcoming whether out for post supper drinks or partying with a group of friends.

Babylon Restaurant is located on the 7th floor; from there you have exclusive views of the London skyline. The award winning food at Babylon is best described as contemporary British cuisine.

The gardens are available for exclusive hire; the venue plus 3 themed gardens, which is 1 ½ acres of space in total. Pricing is based upon room hire and a minimum food & beverage spend. They are also open to the public to visit on day that we do not have an event on.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

Here’s what you’d do:

• Proactively drive revenue and increase the volume of business at The Roof Gardens through effective client relationships and sustained sales initiatives.
• Have full product knowledge of The Roof Gardens and ability to cross sell all aspects of the business.
• Undertake sales calls and increase awareness of The Roof Gardens to build relationships with new clients and ensure retention and improving potential of existing client relationships.
• Be involved in the setting of department targets and objectives, and to be fully aware of The Roof Gardens’ financial targets/results as a whole.
• Analyse business activity and compile required statistics/reports; including a monthly sales report outlining sales and marketing activities and results.
• Continuously research new potential clients / organisations and carry out show rounds and host fam trips to showcase the property.
• Attend networking events, both trade and social, as the representative for The Roof Gardens.
• Manage the Sales Executive and ensure their weekly/monthly tasks are achieved and completed: manage weekly catch-ups and monthly sales team meetings.

Here’s what you need to have:

Qualifications / Experience
• Experience in similar industry
• Excellent computer skills, experience of Delphi and Quadranet is desirable
• Relevant industry knowledge; London venues, restaurants and clubs
• Excellent command of the English language
• Excellent financial awareness

Behaviours / Skills
• Excellent communication skills, both written and verbal
• Excellent sales, negotiation presentation skills
• Excellent administration skills
• Highly driven and results orientated
• Committed to excellence
• Attention to detail
• Proactive
• Works well under pressure
• Flexible
• Team orientated
• Makes decisions, takes appropriate action
• Gives clear direction and guidelines
• Ability to prioritise and cope with differing needs of the 3 aspects of the business
• Well groomed and of smart appearance

Here’s the deal:

● Mainly office hours 9.30am – 6pm but fully flexible as required by the business
● 5 day working week
● Permanent contract
● 20 days holiday per year
● Birthday off and a birthday meal for 2 in Babylon Restaurant
● Performance bonus of up to 10% annual salary
● Travel loan scheme and Tax free Cycle scheme
● Virgin Tribe discounts
● The opportunity to work in one of London’s most prestigious venues

Necker Island - Spa Manager

Sir Richard Branson's 74 acre private island, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches. Necker Island is normally hired exclusively for up to 34 guests on an all-inclusive basis, perfect for special occasions and events. It can also be shared with others ‘house-party’ style during Celebration Weeks held several times each year, when guests can book individual rooms. Accommodation comes in the form of The Great House, The Temple House and six individual Balinese style houses. The property is also home to Sir Richard Branson.

The style of Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive watersports activities as well as tennis courts with resident coach, gym and spa.

The Spa Manager will oversee the day to day management and running of the Spa with total focus on delivering the high standards required and providing a flawless guest experience. Meeting set monthly budgets in treatment and retail sales by being proactive with guests and focused to achieve. Spa treatments are charged as extra and the promotion and flexibility of the spa offering, treatments and retail, is vital to maintain profitability. This is a hands on role, requiring all treatments to be performed as well as hosting at guest meals to promote the spa, support service and get fully involved in the guest experience.

Here’s what you need in your tool kit:

Qualifications / Experience
• 3 Years management experience in the 5* plus Spa industry
• Spa qualifications: Beauty Therapy International Qualification or equivalent
• Trainer experience
• Proven track record in driving sales/target environment
• Hands on with treatments within the last three months
• Quality resort / property experience
• Training in Aromatherapy Associates, Balinese and Bamboo massages an advantage
• Bar or restaurant experience an advantage
• Overseas or Caribbean experience an advantage
Other preferable attributes: Yoga, Pilates, personal training experience.

Behaviours and Skills
• Ability to generate and promote sales
• Great planning and organisational skills
• A passion for making exceptional holidays
• Anticipating guest needs ad facilitating the small touches that enhance the guest experience
• Able to work with and accommodate different cultures
• Strong instruction and coaching skills to be able to pass onto the team
• Confident and assertive in running a team
• Able to manage and motivate a team of people to work together
• Organised and able to manage complex logistical challenges, making decisions and taking appropriate action
• Happy to be hands on
• High sense of responsibility with regard to safety issues
• High level of knowledge in Microsoft Excel and great computer skills
• Team worker and proven customer service skills
• Excellent guest contact skills/socially confident
• Good communication skills
• Works well under pressure
• High degree of attention to detail
• Passion and pride in work
• Able to perform gracefully under pressure
• Sense of fun
• Calm in emergency situations
• Resourceful approach – able to troubleshoot in the event of a change of plan
• Realistic expectations of Island life!

What’s the gig?

Here’s what you’d do:
• To ensure the Necker Spa experience is delivered to an exceptionally high standard
• Maximise Revenues by meeting and exceeding set budgets in both treatment and retail sales
• Encouraging guest to visit the Spa throughout their stay
• Leading the team on a daily basis, booking guests treatments, Running daily meetings, scheduling the teams hours
• Ensuring all treatments are correctly entered through the billing software and guest profiles are built
• Perform as part of a team
• Host as part of a roster with the island team
• Submit monthly reports on the spa operation and finances to the General Manager
• Assist other departments when necessary in carrying out their tasks
• Play your part in ensuring guests get the Necker Experience at its best!

Here’s the deal:

Package & Benefits
• Minimum 12 month contract (subject to work permit approval)
• Included in tips and gratuities pool
• Commission structure
• 6 day working week, 24 days paid holiday per year plus bank holidays
• Accommodation provided including household expenses (water, electric etc.)
• Food and subsistence allowance
• Medical Cover
• Pension Plan
• Life Insurance
• Flights to and from your country of residence at the beginning and end of your contract.
• You get to work for the coolest brand in the world! 

Club and Events Diary Executive

Here’s what you’d do:

• Manage requests from affiliates/concierge.
• Produce guest lists for each club night.
• Manage general and Collins enquiries and VIP GLS booking requests.
• To create and promote special membership offers.
• To promote any hooks; pre-clubs and special events.
• To do show rounds for special events and promote sales.
• To be proactive in maximising sales and generating revenue.
• To generate new ideas for service and products to maintain competitive and leading edge.
• To be an effective communicator with guests/clients and at all levels of the venue.
• To manage the related admin in relation to membership revenue.
• Manage requests from affiliates/concierge.
• Produce guest lists for each club night.
• Manage general and Collins enquiries and VIP GLS booking requests.
• To create and promote special membership offers.
• To promote any hooks; pre-clubs and special events.
• To manage the automated guest list system on the website.
• To take guest list and VIP table/area booking enquiries, to proactively sell VIP tables/areas and follow up as necessary.

Here’s what you need to have:

Experience

• Experience of working in a similar environment – 5*
• Excellent administration and organisational skills
• Excellent inter-personal skills
• Knowledge of London venues and clubs
• Excellent computer skills.
• Excellent sales and negotiation skills
• Excellent presentation skills
• Excellent communication skills, both written and verbal
• Fluent in English language both verbal and written

Behaviours / Skills

• Ability to prioritise and cope with differing needs of the business
• Results and standards orientated
• Plans and organises effectively
• Committed to excellence
• Works well under pressure
• Confident and venturesome
• Creative and enthusiastic
• Pro-actively connects quickly to others, working in a collaborative way
• Ability to cope with change in a fast paced environment
• Working at a faster than average pace, within deadlines and schedules
• Being at ease with making new contacts and self assured in a group situation
• Warm with customers, understanding their needs

Here’s the deal:

• Fully Flexible as required by the business
• 5 day working week, including Friday & Saturday evenings. Some other weekends may be required.
• Able to arrange transport to and from work
• Able to work varying shift pattern as required
• Competitive salary offered
• 20 days holiday per year
• Birthday off and a birthday meal for 2 in Babylon Restaurant
• Virgin Tribe membership and discounts
• The opportunity to work in one of London’s most prestigious venues

Due to the volume of applications we anticipate to receive; only shortlisted candidates will be contacted within 7 working days.

Mont Rochelle - Assistant F&B/Restaurant Managers

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (you can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

Here’s what you need in your tool kit:

Qualifications / Experience
• Experience within a 5* hotel/ restaurant
• Strong background in customer service (for discerning clients)
• Strong F&B background
• Budgeting, procurement and cost control
• Excellent level of wine knowledge
• Duty management experience is an advantage

Behaviours and Skills
• Strong people management and coaching skills
• Happy to be very hands on and work alongside the team
• Strong hosting skills
• Excellent communication skills (team, management and clients)
• Organised and structured approach
• Financial awareness particularly in achieving budgets and stock and cost control
• Sensitive to cultural requirements and happy to adapt own behaviour to get the best out of the team
• Energy and passion
• Excellent observation skills/ attention to detail
• Practical, hands-on approach/ leads by example
• High stamina levels
• Good leadership skills that fit Virgin ethos

What’s the gig?

Here’s what you’d do:
• To ensure total guest satisfaction on all aspects of food & beverage service
• Ensuring that guest needs and requests are managed efficiently and in a positive manner
• The successful achievement of budgets and cost controls that don’t impact negatively on our guests
• High degree of hosting and style to make the dining experience a truly memorable one
• Management of Miko restaurant and F & B offerings at the manor house.
• Team management
• Liaising and spending time with the guests to ensure that all their requests, feedback are appropriately followed through
• Ensure that that team have excellent product knowledge

Here’s the deal:

Package & Benefits
• Competitive Salary
• Annual Leave: 15 Days
• Meals: One meal/shift
• Hours: Shifts as and when required
• Medical Aid: 50% company contribution
• Provident Fund: 5% company contribution

OPPORTUNITIES AT THE ROOF GARDENS

The Roof Gardens in Kensington has long been one of London’s most spectacular and extraordinary landmarks. Originally designed as an escape from London rather than a pedestal above it, The Roof Gardens comprises of three themed gardens spanning across 1.5 acres, a private members Club and Babylon Restaurant all 100ft above Kensington.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

We currently have a range of casual opportunities available:
Sales Manager
Club and Events Diary Executive
Bartenders and waiters to work across our events
Waiting Staff at Babylon Restaurant
Bartenders at Babylon Restaurant
Receptionists at Babylon Restaurant

To find out more about the positions available at The Roof Gardens please click here

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send Us Your CV