Virgin Limited Edition

Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to careers@virginlimitededition.com unless otherwise specified.

Resident Manager at Moskito Island

Sir Richard Branson's 124-acre private island, Moskito Island, in the British Virgin Islands, is unquestionably the most idyllic community of homeowners in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches, the new development includes a shared Recreation Area including the water sports centre, the tennis pavilion, a luxury beach house and 3 pavilion dining areas. In addition, the Branson Estate complete with 3 villas and 11 bedrooms is set for completion in July 2015.

There are also 9 other exclusive three-acre lots for sale as freehold which over the next 8 years will develop and increase the island guest occupancy and service levels.

We are currently operating for 22 guests with accommodation up to 150+ for special events and parties. Not only are we the home base for the 100 ft catamaran, Necker Belle but we are the sister island to Necker Island which is normally hired exclusively on an all-inclusive basis. The property is also home to Sir Richard Branson.

The style of Moskito is “barefoot luxury”, brilliant delivery without the gold-buttoned white jackets – think Richard and you’ll get it! Guests are also our homeowners; we want to go above and beyond with service and style for the community of people that inhabit this island.

Here’s what you need in your tool kit:
Qualifications / Experience
• Strong background in 5* hospitality and service
• Team management over a range of roles
• Previous island management experience an advantage
• Start-up/ development experience also an advantage
• Meeting and managing budgets
• Procurement/stock control/ developing supplier relationships
• Training and standards setting
• Overseas or Caribbean experience an advantage
• Boating or island resort experience an advantage

Behaviours / Skills
• Strong management and organisational skills
• Excellent communication and diplomacy skills
• High level observation skills/ attention to detail
• Ability to prioritise and manage time effectively
• Commercial/ Business acumen
• Hostmanship skills
• Assertive and confident in dealing with people
• Resourceful attitude (able to manage last minute requests)
• Good PC skills – MS Excel, Word, Outlook, PowerPoint

What’s the gig?
The Resident Manager will be responsible for the overall day to day running and upkeep of the Island, and also responsible for the Health and Safety and well being of all residents, guests and staff alike.

Working in a combined role of management, hospitality, administration and running all communal areas including overseeing, daily operations of rec areas and headland house, service contracts, health and safety, environmental protection, statutory and legal requirements of the business as well as liaising with home owners and other stakeholders. Early challenges will be mixing the operation with on-going building works as other plots are sold and development commences.

The position is responsible for:

  • Collaborating with the Regional Director and VLE to strategize, document and implement the framework for operating standards, procedures and operations of the communal/guest areas of Moskito Island. This would include team implementation, staff training, permitting and local legislation/code, front and back of house operations, and guest services
  • Manage the day to day operations of the recreational areas and headland house including guest services and activities, food and bar service, staff management, housekeeping and grounds, engineering, wildlife and pest control, liaising with the development team, and other duties required to ensure all obligations and requirements of the home owners and Branson family are attended to
  • Assist with the procurement and setup of island FFE and operating equipment prior to full island operations.
  • Working with the Regional Director and Financial Controller to streamline the day-to-day processes and procedures, and assist the implementation of appropriate controls to the business including Budgets, Cash Flows, inventory, F&B stock control and H&S standards.
  • Manage guest requirements and expectations, event planning and management, island viewing and other requests from Branson family and Home owners
  • Brainstorm and implement framework for island and guest activities and entertainment.

Accounts Temp (3 Month Contract) - Mont Rochelle

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (guests can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

Here’s what you need in your tool kit:

Qualifications / Experience

• Relevant accounting experience, in hospitality would be advantageous
• Excellent computer literacy, especially in Excel

Behaviours and Skills

• Happy to be very hands on and work alongside team colleagues
• Excellent communication skills
• Organised and structured approach
• Energy and passion
• Excellent attention to detail

What’s the gig?

Here’s what you’d do:
To work within the Accounts department of the hotel

Duties include:

• Account Payable
• Getting necessary authorization for invoices & expenses as per company policy
• Reviewing coding and posting supplier invoices in PSF and Pastel
• Weekly/Monthly supplier statement reconciliations
• Filing as required

Accounts Receivable
• Following up on outstanding payments from debtors
• Invoicing from Pastel
• Reconciling debtors on PSF

Balance Sheet
• In conjunction with existing accounts assistant, maintaining the fixed assets register
• Reconciling Building Account expenses as required

Management Reporting
• Assist with preparation of reports as required

General
• Stocktakes
• Petty cash
• Any general requirement to assist FM and GM

Here’s the deal

Package & Benefits
• Hours 08h00 – 17h00
• 1 Meal provided per shift

Miko Restaurant Manager - Mont Rochelle

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (you can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

At Mont Rochelle the food served is a blend of international dishes with a healthy nod to the varied nature of South Africa cuisine, paired naturally with some superb local vintages. Miko is our main restaurant located in the hotel's Manor House and is the setting for some fantastic gourmet meals including for those special occasions.

The role of Miko Manager is a mix of hands on service and orchestration of the dining experience. The restaurant is open to hotel guests and outside diners and has an indoor and enclosed outdoor space. The Miko team are also responsible for the bar, pool and lounge areas and room service. This role will aslo include duty management of the property.

For more details go to our website on www.virginlimitededition.com and follow the link to Mont Rochelle

Here’s what you need in your tool kit:

Qualifications / Experience
• Experience of quality hotel/ restaurant
• Strong background in customer service (for discerning clients)
• Strong F&B background
• Budgeting, procurement and cost control
• Excellent level of wine knowledge
• Duty management experience an advantage

Behaviours and Skills
• Strong people management and coaching skills
• Happy to be very hands on and work alongside the team
• Strong hostmanship skills
• Excellent communication skills (team, management and clients)
• Organised and structured approach
• Financial awareness particularly in achieving budgets and stock and cost control
• Sensitive to cultural requirements and happy to adapt own behaviour to get the best out of the team
• Energy and passion
• Excellent observation skills/ attention to detail
• Practical, hands-on approach/ leads by example
• High stamina levels
• Good leadership skills that fit Virgin ethos

What’s the gig?

Here’s what you’d do:
To ensure total guest satisfaction on all aspects of food & beverage service. Ensuring that guest needs and requests are managed efficiently and in a positive manner. The successful achievement of budgets and cost controls that don’t impact negatively on our guests together with a high degree of hostmanship and style to make the dining experience a truly memorable one.

Duties include:
• Management of Miko restaurant and F & B offerings at the manor house.
• Team management
• Liaising and spending time with the guests to ensure that all their requests, feedback are appropriately followed through
• Ensuring that cost are controlled and internal processes are followed
• Ensure that that team have excellent product knowledge

Here’s the deal

Package & Benefits

• 15 days paid holiday per year
• 1 meal per shift is provided
• Hours as required

Reception Supervisor - Mont Rochelle

Mont Rochelle, located in Franschhoek in the Western Cape in South Africa, is a stunning 22-bedroom hotel and vineyard. Mont Rochelle boasts a unique hilltop setting and private vineyard encompassing 39 hectares. The hotel includes 6 spacious suites amongst its rooms, two restaurants, bar, spa, gym and an outdoor pool. Not forgetting the wine cellar of course!

Things to do on the estate include personalised wine tasting at the wine cellar, horse riding (guests can combine horse riding with the wine tasting!), picnics in the ground – the restaurant provide the hamper, a dip in the outdoor swimming pool, work out in the gym, book a spa treatment, mountain biking and golf are also available in the region.

This role is in support of the Front Office Manager to run an efficient reception team.

Here’s what you need in your kit bag:

Qualifications / Experience
• Experience of quality 5*hotel/ property
• Good General Education – high level of literacy and numeracy
• Experience of hotel booking system (Protel experience an advantage)
• Good telephone manner
• Computer skills – Excel, Word and outlook
• Experience of reception procedures
• Experience of training team members to achieve and maintain standards
• Strong background in guest liaison

Behaviours and Skills
• Highly computer literate
• Fluent in English and Afrikaans (3rd language would be an advantage)
• Organised and structured approach
• Good attitude to service – happy to hep
• High level of attention to detail
• Guest liaison and ensuring guest requirements are communicated to other departments as required
• Strong service attitude/ likes to solve guest problems & issues
• Excellent guest contact skills/socially confident
• Plans and organises effectively/systematic approach
• Passion and pride for their work
• Able to perform gracefully under pressure
• Excellent observation skills/attention to detail

What’s the gig?

Here’s what you’d do:

To support the Front of House manager in running and efficient reception team and maintain the standards of delivery. The reception team also are responsible for all incoming calls, make bookings for the food outlets and sometimes the Spa and the hotel gift shop. They also act as the main point of contact for the guests and so communication with all other departments to ensure that guest requests are actioned is important in this role.

Duties include:
• Liaising between teams to ensure that all aspects of the guests stay are well produced and coordinated
• Liaising with the other managers and team members to ensure that all guest requests and their feedback is appropriately followed through
• Training and developing team members to ensure 5 star standards are maintained
• Supporting with the Gift Shop – sales and standards
• Maintaining guest histories on Protel system
• Liaison with Joburg reservations office and team
• Arranging guest taxis, drivers, wine tours or other bookings as requested
• Taking reservations for rooms, restaurants etc.
• Deal with inquiries on a day to day basis
• Guest welcome, registration, check out and billing
• Ensure all invoicing and billing is captured and accurately accounted for
• Operate switchboard and forwarding calls to appropriate departments or persons
• Be able to resolve issues related to guest and logistics
• Reporting maintenance issues
• Preparing all forms and reports for the different departments
• To fully understand the evacuation procedure due to Receptionist having the information on how and where to exit the building

Here’s the deal

Package & Benefits
15 days paid holiday per year + Public holiday allowance
1 meal per shift is provided
Hours as required – shift work required

General Manager at The Lodge

The Lodge is Sir Richard Branson’s stunning nine bedroom chalet in Verbier, Switzerland, one of the Alp’s most exclusive resorts and Europe’s hottest ski spots. Situated on a quiet road just 250m from the main ski lifts and backing onto one of the returning pistes, The Lodge is in a perfect location for the slopes.

The Lodge itself provides a unique and fun setting: guests can try some curling on the mini-ice rink, swim in the indoor pool, be pampered in the Spa, or just relax after a day on the mountain whilst enjoying a wide selection of tailored menus and fine wines. Just about to embark on our 9th winter season after a busy Summer, The Lodge provides the perfect year round escape.

We are a team of 16 in the Winter and 14 in the Summer and between us provide a level of service to ensure the guests have everything from a mountain holiday that they could ever wish for. The size of the team means that it is imperative that everyone plays their part in making things work without being protective about their own role or overly sensitive to who is doing what. The guests don’t know, or even need to know, who does what so if you are there and someone asks – you do it! It’s hard work but the payback is it’s great to be a part of a team where everyone has the same “can do” attitude.

Taking care of the environment and "giving back" is also high on our agenda. The Lodge is committed to sustainable development and to supporting local community and group wide global charitable initiatives.

The Lodge operates as an exclusive use property but also has some weeks in the winter and most of the summer when it operates as an “hotel” with individual guests booking rooms. Whilst we offer in-room dining, most often the guests dine together at the main table and are offered a 3 starter/ 3 main/ desert and cheese menu to choose from. We also take special requests into account particularly for exclusive use. The guests are encouraged to make The Lodge their own and are welcome to visit the chefs in the kitchen and help themselves to drinks if they like (although we are always on hand to do that too!). In addition to the GM, the team comprises of Deputy Manager, Operations Manager who works with a team of 3 General Assistants who cover all aspects of the guests stay, a Spa Therapist, 3 Housekeepers, 4 Chefs and a part time Financial Controller.

For more information on The Lodge and the group look at www.virginlimitededition.com and follow the link to The Lodge.

Qualifications / Experience

• The ‘authorisation d’exploitation’ or License to operate a Hotel in Switzerland or ability to get this promptly (course and test all in French):
• The ‘permis pour l’emploi de produits biocides pour la désinfection de l’eau des piscines publiques’ - A Federal Qualification to operate the Swimming Pools or the ability to get this promptly (course and test all in French): https://www.admin.ch/opc/fr/classified-compilation/20041553/index.html
• Experience in high level hospitality at a Deputy/ General Manager level
• Good all round experience of all hospitality departments
• Strong financial experience – budgeting, maintaining GP’s, cash handling procedures
• Experience of purchasing, stock control
• Experience of balancing cost control with 5* delivery
• Strong background in customer service (for discerning clients)
• Strong IT experience – Microsoft packages and booking/ billing systems, troubleshooting TV, wifi and entertainment systems
• Some maintenance and Health & Safety management experience
• Good spoken and written French
• Knowledge of ski industry and technicalities – an advantage

Behaviours / Skills

• Strong management and organisational skills
• Excellent communication skills
• Excellent coaching skills to develop the team
• High level observation skills/ attention to detail
• Strong hostmanship skills
• Assertive and confident in dealing with people
• Practical, hands-on approach/ leads by example
• Good leadership skills that fit Virgin ethos
• A sense of fun!

What’s the Gig?

Effective management of the property and teams to ensure the success of the business by the levels of standards and service provided. To operate in accordance with company policies and procedures whilst maximising profitability in line with budget and effective development of the business.
This is a hands on role with the GM also acting as host to our guests and ensuring a good time is had by all. Working alongside all the departments to ensure that the Guest experience is second to none.

GUEST SERVICES COORDINATOR ON NECKER ISLAND

Sir Richard Branson's 74 acre private island, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches. Necker Island is normally hired exclusively for up to 28 guests on an all inclusive basis, perfect for special occasions and events. It can also be shared with others ‘house-party’ style during Celebration Weeks held several times each year, when guests can book individual rooms. Accommodation comes in the form of The Great House and six individual Balinese style houses. The property is also home to Sir Richard Branson.

The style of Necker is “barefoot luxury”, brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive watersports activities as well as tennis courts with resident coach, gym and spa.

Here’s what you need in your brief case:

Qualifications / Experience

  • Worked in 4/5 star establishments
  • Operational experience of events and bars
  • Team orientated attitude
  • Overseas or Caribbean experience an advantage

Behaviours / Skills

  • A passion for making exceptional holidays
  • Able to work with and accommodate different cultures
  • Excellent guest contact skills/ socially confident
  • Plans and organises effectively
  • High degree of attention to detail
  • Passion and pride in their work
  • Able to perform gracefully under pressure
  • Sense of fun
  • Good training/ coaching skills
  • Resourceful approach – able to troubleshoot in the event of a change of plan

What’s the gig?
Working with guests or agents and to work alongside all of the front of house teams to ensure we are delivering a smooth and polished product to our guest. The Guest Services team to be highly visible and will be required to be very active in dealing with guests on a daily basis while they are on island.
The GS role includes working with:

  • Bars and Beverages
  • Hosting
  • Event Management

Here’s the deal

Package & Benefits

  • Minimum 12 month contract (subject to work permit approval)
  • 6 day working week
  • 24 days paid holiday per year
  • Accommodation & meals/ food provided for
  • Medical Cover
  • Life Insurance cover
  • Included in tips and gratuities
  • Initial flights from country of residence (and return at end of contract) and if contract extended the company will provide one return ticket “home” per annum
  • You get to work for the coolest brand in the world!

PLANNING AND EVENTS COORDINATOR ON NECKER ISLAND

Sir Richard Branson's 74 acre private island, Necker, in the British Virgin Islands, is unquestionably the most idyllic place in the Caribbean. Surrounded by turquoise waters, coral reefs and fringed by white sandy beaches. Necker Island is normally hired exclusively for up to 30 guests on an all-inclusive basis, perfect for special occasions and events. It can also be shared with others ‘house-party’ style during Celebration Weeks held several times each year, when guests can book individual rooms. Accommodation comes in the form of The Great House and six individual Balinese style houses. The property is also home to Sir Richard Branson.

The style of Necker is "barefoot luxury", brilliant delivery without the gold buttoned white jackets – think Richard and you’ll get it! Guests are encouraged to view the island as their home. The island provides extensive watersports activities as well as tennis courts with resident coach, gym and spa.
 
For more info on the hotel and the group look at www.virgin.com/limitededition and follow the link to Necker Island.
 
Here’s what you need in your tool kit:

Qualifications / Experience

  • Worked in 4/5 star establishments
  • Managed large events
  • Hotel background – experience of Events and Reservations management
  • Experience of Guest Liaison and ensuring guest requirements are communicated to the operational team
  • Protel or similar RMS system experience a bonus
  • Overseas or Caribbean experience an advantage

Behaviours / Skills

  • A passion for making exceptional holidays
  • Excellent level of written English
  • Good team leadership/management skills
  • Able to work with and accommodate different cultures
  • Excellent guest contact skills/socially confident
  • Plans and organises effectively
  • High degree of attention to detail
  • Passion and pride in their work
  • Able to perform gracefully under pressure
  • Sense of fun
  • Resourceful approach – able to troubleshoot in the event of a change of plan
     
    What’s the gig?
    The Planning and Events Coordinator is the guest point of contact from when they first book a holiday on Necker until they leave at the end of their stay. They liaise with the guest to ensure their holiday is planned to their highest expectations, and oversee everything from guest transfers to specialist activities and assistance during their stay. When the stay involves a special event, such as a birthday or a wedding, the Planning and Events Coordinator is expected to go above and beyond to ensure that every eventuality has been thought out and addressed.

OPPORTUNITIES AT THE ROOF GARDENS

The Roof Gardens in Kensington has long been one of London’s most spectacular and extraordinary landmarks. Originally designed as an escape from London rather than a pedestal above it, The Roof Gardens comprises of three themed gardens spanning across 1.5 acres, a private members Club and Babylon Restaurant all 100ft above Kensington.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

We currently have a range of opportunities available:

Bartenders and waiters to work across our events
A cleaner to work in various areas of The Roof Gardens
Cocktail waitresses to host in The Private Members Club

If you think you’d be suitable for any of the above positions please email romain.rousset@roofgardens.virgin.com

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send Us Your CV