FAQs
How long will these measures be in place?
We can't put a date on that as it very much depends on local Moroccan government advice, but we will continue to review all of our measures and ensure they remain in line with local law whilst keeping both our guests and staff safe.
Can I hire Kasbah Tamadot exclusively?
The simple answer is yes! You can book the whole of Kasbah Tamadot exclusively and have the place all to yourself. To enquire just contact us here.
Can I still get married at Kasbah Tamadot?
We always have a special connection with those who choose to get married with us at Kasbah Tamadot so quite simply the answer is yes and the pleasure would be all ours. This of course will need to take into consideration the current Moroccan guidelines, but we would be honoured to be your venue of choice and would work with you to ensure it is the most magical of days.
What happens to my luggage?
Your luggage will be thoroughly cleaned and sanitised at every single touchpoint upon arrival and departure, so that’s one less thing for you to worry about.
What if I don't want housekeeping?
That's completely fine! We will be limiting housekeeping services, but should you wish not to have housekeeping during your stay just let us know and we'll ensure our team are aware.
Will the pool and gym be open?
Our stunning outside infinity pool, surrounded by 360-degree views of the Atlas Mountains will still be available for guests to use as will our indoor, heated pool. Loungers will be readily available and spaced out to observe social distancing rules and will be thoroughly sanitised after each use. Our gym will also be open though work-out slots will need to be pre-booked and we will be limiting the number of people who can use the gym at the same time.
Is babysitting still available at the Kasbah Tamadot?
As much as we love to look after your little ones and allow you some “me” time in our beautiful surrounds, sadly social distancing restrictions around COVID-19 do not allow us to look after your children in the safest way possible. We will of course continue to monitor this and as soon as restrictions lift and we are able to safely do so, we will be delighted to re-introduce this service.
What are the procedures for any of your suppliers coming to the hotel?**
All of our suppliers and third-party contractors are fully briefed before they even set foot inside the hotel and are required to follow the exact same guidelines and measures as our own Kasbah Tamadot team. The wellbeing of our guests and staff remains our number one priority, so we will never compromise on the rigorous measures we have in place for whomever visits us.
Where can I find out more about local regulations?
For more information on local regulations and travel guidelines from your destination, we recommend visiting the official website for the Moroccan Government.