The Roof Gardens

London

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to recruitment@roofgardens.virgin.com unless otherwise specified.

People Development Manager

Located one hundred feet above Kensington High Street Babylon Restaurant and The Roof Gardens are a truly spectacular oasis in the heart of London. There are three themed gardens, with over 70 full size trees, a flowing stream stocked with wild ducks and our resident flamingos. The Roof Gardens employs almost 200 talented professionals. Many of whom have worked here for over 10 years; we work hard together, and play hard too. Every single member of the team goes the extra mile to provide the world class 'Virgin style' service we are renowned for. The Roof Gardens are cut above the rest, literally. Part of Virgin Limited Edition, Sir Richard Branson's portfolio of unique retreats and, whilst maintaining a highly professional and efficient guest experience, it is key that any appointments maintain the sense of fun and the outgoing attitude of Virgin which is reflected in the running of this busy London venue.

The Roof Gardens is a unique mix of three businesses – restaurant, club and events. The Roof Gardens Members Club is open every Friday and Saturday night from 10pm. Its relaxed, party atmosphere makes it comfortable and welcoming whether out for post supper drinks or partying with a group of friends.

The sixth floor is also an event space venue hosting conferences, meetings, parties and weddings for between 50 to 500 guests. The gardens are available for exclusive hire; the venue plus 3 themed gardens, which is 1½ acres in total. They are also open to the public to visit on days that we do not have an event on.

Babylon Restaurant is located on the 7th floor; from there you have amazing views of the London skyline. The award winning food at Babylon is best described as contemporary British cuisine.

In October 2013 the Roof Gardens won “Best Employer in Hospitality” award and the management and development of the team is integral to the success of the business.

This role is part of the senior team, reporting to the General Manager but also liaising with the People Development Director of Virgin Limited Edition. A People Development Administrator is a direct report into this role. The successful candidate will have worked in hospitality in a generalist HR role as a key advisor on a wide variety of aspects of people management.

Here’s what you need to have:

Qualifications / Experience
• HR management experience in a similar senior role
• Experience in a hospitality environment essential
• Good understanding of hospitality operations over a range of departments
• A working knowledge of budgets and P&L
• Relevant HR Qualification; CIPD full of part qualified, or similar degree
• Experience working in a high volume, high quality, high turnover business
• Experience working with a similar sized team (200 employees)
• HR generalist experience including recruitment, benefits and records management, disciplinary and grievance and general support and coaching
• Experience of right to work documentation management and assessment
• Personality profiling experience an advantage
• Some training experience an advantage

Behaviours / Skills
• Excellent team working and works in a collaborative way
• Assertive & confident when dealing with people
• Ability to cope with change in a fast paced environment
• Excellent communication skills (team, management & professional bodies)
• Strong people management and coaching skills
• Excellent attention to detail
• Organised and structured approach/ able to juggle multiple tasks or projects
• Commercially focussed, numerate and able to work with and interpret stats
• High sense of integrity and responsibility
• Good chairmanship skills
• Hands on approach
• Approachable and a good listener, willing to have an “open door” policy whenever possible
• Understanding of a wide range of roles in the hospitality/ leisure industry
• Ability to influence and persuade with a diplomatic approach
• Some understanding of H & S management
• Good computer skills
• Ability to maintain confidentiality and professionalism
• Good leadership skills that fit the Virgin ethos
• A sense of humour is essential!

Here’s what you’d do:

• Ensure compliance of all current legislation; advising and supporting managers on any employee relations issues
• To oversee and assist in the processing of bi-weekly and monthly payroll for all team members
• Liaise with payroll to ensure all wages are dealt with correctly; managing the pension processes with payroll third parties
• Maintain all team member records via HR database; ensuring compliance and updating information
• Compile and manage the personnel budget; assist with the payroll budget and helping managers to maintain their payroll targets
• Manage and promote internal communications; chairing relevant meetings and taking action where required
• Manage the recruitment process; advertising and interviewing according to company policy and ensuring all successful recruits have the correct documentation for right to work in the UK
• Look after the welfare of team members; ensuring completion of an annual survey, following up on results as part of the people plan
• Ensure that disciplinary and grievance processes are in line with company policy and meet legislation requirements
• Follow company guidelines and the property People Plan to ensure best practice
• Liaise with the Training & Development Mgr (Group role) on training requirements and organise dates and attendees to maximise the training opportunity
• Coach and support HoD’s in the effective management of their teams
• Assist, complete and submit the statutory audit, with the assistance of Key HoD’s and the Statutory Co-ordinator on the People related aspects of the Statutory Health and Safety Audit
• Ensure all deadlines for reports are met

Here’s the deal:

• Performance bonus of up to 10% of annual salary; subject to qualifying criteria
• 20 days holiday per year plus public holidays
• From the first day of employment with us you will be eligible to join our group personal pension scheme. We will match your contributions up to 5%.
• Healthcare after 12 months service (The company contributes 50% of the annual fee in the first year and after 2 years’ service 100% of the fee)
• Birthday off and a birthday meal for 2 in Babylon Restaurant
• Virgin Tribe card and discounts
• Typically 5 day working week, weekdays; some late night/weekends on occasion
• Permanent contract
• The opportunity to work in one of London’s most prestigious venues

If you think this role could be your next challenge then please send your CV to Lizzie Bullen: Lizzie.Bullen@virginlimitededition.com

Sales Manager

Located one hundred feet above Kensington High Street Babylon Restaurant and The Roof Gardens are a truly spectacular oasis in the heart of London. There are three themed gardens, with over 70 full size trees, a flowing stream stocked with wild ducks and our resident flamingos Bill, Ben, Splosh and Pecks.

The Roof Gardens employs over 100 talented professionals. Many of whom have worked here for over 10 years; we work hard together, and play hard too. Every single member of the team goes the extra mile to provide the world class 'Virgin style' service we are renowned for. The Roof Gardens are cut above the rest, literally.

The Roof Gardens is part of Virgin Limited Edition, Sir Richard Branson's portfolio of unique retreats and, whilst maintaining a highly professional and efficient guest experience, it is key that any appointments maintain the sense of fun and the outgoing attitude of Virgin which is reflected in the running of this busy London venue.

The Roof Gardens Members Club is open every Friday and Saturday night from 10pm. Its relaxed, party atmosphere makes it comfortable and welcoming whether out for post supper drinks or partying with a group of friends.

Babylon Restaurant is located on the 7th floor; from there you have exclusive views of the London skyline. The award winning food at Babylon is best described as contemporary British cuisine.

The gardens are available for exclusive hire; the venue plus 3 themed gardens, which is 1 ½ acres of space in total. Pricing is based upon room hire and a minimum food & beverage spend. They are also open to the public to visit on day that we do not have an event on.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

Here’s what you’d do:

• Proactively drive revenue and increase the volume of business at The Roof Gardens through effective client relationships and sustained sales initiatives.
• Have full product knowledge of The Roof Gardens and ability to cross sell all aspects of the business.
• Undertake sales calls and increase awareness of The Roof Gardens to build relationships with new clients and ensure retention and improving potential of existing client relationships.
• Be involved in the setting of department targets and objectives, and to be fully aware of The Roof Gardens’ financial targets/results as a whole.
• Analyse business activity and compile required statistics/reports; including a monthly sales report outlining sales and marketing activities and results.
• Continuously research new potential clients / organisations and carry out show rounds and host fam trips to showcase the property.
• Attend networking events, both trade and social, as the representative for The Roof Gardens.
• Manage the Sales Executive and ensure their weekly/monthly tasks are achieved and completed: manage weekly catch-ups and monthly sales team meetings.

Here’s what you need to have:

Qualifications / Experience
• Experience in similar industry
• Excellent computer skills, experience of Delphi and Quadranet is desirable
• Relevant industry knowledge; London venues, restaurants and clubs
• Excellent command of the English language
• Excellent financial awareness

Behaviours / Skills
• Excellent communication skills, both written and verbal
• Excellent sales, negotiation presentation skills
• Excellent administration skills
• Highly driven and results orientated
• Committed to excellence
• Attention to detail
• Proactive
• Works well under pressure
• Flexible
• Team orientated
• Makes decisions, takes appropriate action
• Gives clear direction and guidelines
• Ability to prioritise and cope with differing needs of the 3 aspects of the business
• Well groomed and of smart appearance

Here’s the deal:

● Mainly office hours 9.30am – 6pm but fully flexible as required by the business
● 5 day working week
● Permanent contract
● 20 days holiday per year
● Birthday off and a birthday meal for 2 in Babylon Restaurant
● Performance bonus of up to 10% annual salary
● Travel loan scheme and Tax free Cycle scheme
● Virgin Tribe discounts
● The opportunity to work in one of London’s most prestigious venues

Operations Manager

Located one hundred feet above Kensington High Street Babylon Restaurant and The Roof Gardens are a truly spectacular oasis in the heart of London. There are three themed gardens, with over 70 full size trees, a flowing stream stocked with wild ducks and our resident flamingos Bill, Ben, Splosh and Pecks.

The Roof Gardens employs over 100 talented professionals. Many of whom have worked here for over 10 years; we work hard together, and play hard too. Every single member of the team goes the extra mile to provide the world class 'Virgin style' service we are renowned for. The Roof Gardens are cut above the rest, literally.

The Roof Gardens is part of Virgin Limited Edition, Sir Richard Branson's portfolio of unique retreats and, whilst maintaining a highly professional and efficient guest experience, it is key that any appointments maintain the sense of fun and the outgoing attitude of Virgin which is reflected in the running of this busy London venue.

The Roof Gardens Members Club is open every Friday and Saturday night from 10pm. Its relaxed, party atmosphere makes it comfortable and welcoming whether out for post supper drinks or partying with a group of friends.

Babylon Restaurant is located on the 7th floor; from there you have exclusive views of the London skyline. The award winning food at Babylon is best described as contemporary British cuisine.

The gardens are available for exclusive hire; the venue plus 3 themed gardens, which is 1 ½ acres of space in total. Pricing is based upon room hire and a minimum food & beverage spend. They are also open to the public to visit on day that we do not have an event on.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

We have a fantastic opportunity for an Operations Manager within our Banqueting Operations.

Here’s what you’d do:

• Be involved in the setting of department targets and objectives, and to monitor and strive for their achievement
• Take positive action to meet department objectives and targets
• Be commercially aware in order to continuously drive the business forward
• Be proactive in maximising sales and generating revenue
• Generate new ideas for service and products to maintain competitive and leading edge Control costs in line with budgetary requirements
• Liaise closely with the Events Admin team to ensure effective communication between operations and admin, enabling maximum guest satisfaction through the smooth running of the operation
• Liaise with the Club Manager to ensure effective communication between operations and club management, enabling maximum guest satisfaction through the smooth running of the operation
• Liaise with security to ensure the smooth running of the operation
• Ensure that all licensing regulations are fully adhered to at all times
• Ensure that all operational control procedures are followed and adhered to at all times as stipulated by both company and Roof Gardens policy
• Ensure that all cash movement and handling procedures are implemented and supervised in accordance with policies
• Ensure that all liquor movement control policies are followed in accordance with Roof Gardens policy, including liquor requisitioning, transfer and recording
• Ensure that liquor profit margins are maintained at all times
• Be responsible for implementing and/or following department procedures

Here’s what you need to have:

Experience

• Minimum of 2 years’ experience of working in a similar environment – 5*
• Knowledge of London venues and clubs
• Be financially aware and know cost management
• Excellent administration and organisational skills
• Be able to manage a team of 50 staff including 3 Managers
• Excellent inter-personal skills
• Excellent computer skills
• Excellent sales and negotiation skills
• Excellent presentation skills
• Excellent communication skills, both written and verbal
• Fluent in English language both verbal and written

Behaviours / Skills

• Ability to prioritise and cope with differing needs of the business
• Results and standards orientated
• Plans and organises effectively
• Committed to excellence
• Works well under pressure
• Confident and venturesome
• Creative and enthusiastic
• Pro-actively connects quickly to others, working in a collaborative way
• Ability to cope with change in a fast paced environment
• Working at a faster than average pace, within deadlines and schedules
• Being at ease with making new contacts and self assured in a group situation
• Warm with customers, understanding their needs

Here’s the deal:

• Fully Flexible as required by the business
• 5 day working week, including weekends and evenings.
• Able to work varying shift pattern as required
• Competitive salary offered, dependant on experience plus a share of service charge
• Performance bonus of up to 10% of annual salary
• 20 days holiday per year
• Birthday off and a birthday meal for 2 in Babylon Restaurant
• Virgin Tribe membership and discounts
• The opportunity to work in one of London’s most prestigious venues

Send applications to:

Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Chef de Partie - Babylon Restaurant and Banqueting kitchen

We are currently looking for Chefs within both Babylon Restaurant and our Banqueting Kitchens.

Here’s what you’d do…
To be responsible for section designated by Head Chef
To prepare and present food to the highest standard
To be an effective communicator with employees at all levels of the venue
To be responsible for following procedures concerning recording of stock movements
To monitor suppliers’ products and quality, and address any issues as necessary
To ensure security, functionality and proper handling of company property in the department
To be aware of service and quality standards, and to strive for their achievement
To pay attention to detail in all aspects of food quality and presentation
To ensure high standards of hygiene and cleanliness throughout designated section according to company policy and legal requirements.

What you'll need to have...
Babylon Restaurant Chefs must have experience of working in a 2AA Rosette Restaurant.
Banqueting Chefs must have strong experience of working in Banqueting and Events for 5* venues at a similar level.

And a must...
Previous experience at a similar level
Relevant qualifications
Foundation Food Hygiene Certificate
And of course do not be afraid to work some late evenings and weekends…

Behaviours / Skills
Results and standards orientated
Plans and organises effectively
Committed to excellence
Has passion, pride and ambition
Attention to detail
Proactive
Willingness to learn
Commitment to business
Works well under pressure
Team orientated
Role model

The deal...
We offer a competitive salary
Fully Flexible as required by the business
5 day working week, including evenings and weekends
Permanent contract
Uniforms and meals on duty are provided.
20 days holiday per year
The opportunity to work in one of London’s most prestigious venues
There are additional benefits that come with working for a Virgin owned company too!

What now…
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

Casual Bartenders – Banqueting at The Roof Gardens

We are looking for Bartenders to join the Banqueting team at The Roof Gardens.

Here’s what you’d do…
As a Bartender, you will be making and serving drinks. This includes working on club nights, in the cloakroom and providing back of house support.

What you need to have…
As a Bartender, you need to have the relevant experience and have worked in a similar quality environment. You need to have experience working in a London based venue. You will have an eye for detail and be able to deliver service to a very high standard.
This Bartending role will suit an outgoing, confident person that thrives on customer contact, enjoys selling fine food and wine, has an eye for detail and excellent service skills. This is a Casual Bartending role which means the hours are as required for business needs. The hours are fully flexible and you’ll be working late nights and weekends.

And a must…
You need to have an excellent level of spoken English and eligibility to work in the UK.

The deal…
We offer a competitive salary
The hours are fully flexible, working late nights and weekends
Part-time and full-time casual shifts available
Casual contract
Uniforms and meals on duty are provided
The opportunity to work in one of London’s most prestigious venues
Birthday meal for 2 in Babylon Restaurant
There are additional benefits that come with working for a Virgin owned company too!

What now…
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

Casual Bartenders - Babylon Restaurant

We are looking for Casual Bartenders to join the Babylon restaurant.

Here’s what you’d do…
As a Bartender, you will be making and serving drinks to our guests.

What you need to have…
As a Bartender, you need to have the relevant experience and have worked in a similar quality environment. You need to have experience working in a London based venue. You will have an eye for detail and be able to deliver service to a very high standard.
This Bartending role will suit an outgoing, confident person that thrives on customer contact, enjoys selling fine food and wine, has an eye for detail and excellent service skills. This is a Casual Bartending role which means the hours are as required for business needs. The hours are fully flexible and you’ll be working late nights and weekends.

And a must…
You need to have an excellent level of spoken English and eligibility to work in the UK.

The deal…
We offer a competitive salary
The hours are fully flexible, working late nights and weekends
Part-time and full-time casual shifts available
Casual contract
Uniforms and meals on duty are provided
The opportunity to work in one of London’s most prestigious venues
Birthday meal for 2 in Babylon Restaurant
There are additional benefits that come with working for a Virgin owned company too!

What now…
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

Casual Kitchen Porters – Babylon and Banqueting Kitchens

We're looking for Kitchen Porters to join the Babylon and Banqueting Kitchens at The Roof Gardens.

Here’s what you’d do...
Carry out the cleaning of the kitchen equipment, walls and floors according to cleaning schedules
Clean cutlery, crockery and kitchen equipment to the highest standards and according to Food Hygiene requirements
Ensure all cleaned items are handled with care and are stored safely and neatly
Dispose of waste according to company policy
Collect deliveries from the cellar and bring up to the kitchen efficiently and ensure items are handled responsibly
Assist in the cleaning out of the fridges and freezers according to cleaning schedules

What you need to have...
Previous experience at a similar level
Experience of working in a fast paced environment
Good attitude
And of course do not be afraid to work some late evenings and weekends…

The deal:
We offer a competitive salary.
The hours are fully flexible, working late nights and weekends.
Uniforms and meals on duty are provided.
20 days holiday per year (plus 1 day off on your Birthday)!
The opportunity to work in one of London’s most prestigious venues
There are additional benefits that come with working for a Virgin owned company too!

What now...
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

Casual Waiting staff – Banqueting at The Roof Gardens

We are looking for Waiting staff to join the Banqueting team at The Roof Gardens.

Here’s what you’d do…
You’ll set up the venue for events and club nights, serve food and drinks and keep the venue clean at all times.

What you need to have…
You need to have the relevant experience and have worked in a similar quality environment. You need to have experience working in a London based venue. You will have an eye for detail and be able to deliver service to a very high standard. This role will suit an outgoing, confident person that thrives on customer contact, enjoys selling fine food and wine and has excellent service skills. The hours are fully flexible and you’ll be working late nights and weekends.

And a must…
You need to have an excellent level of spoken English and eligibility to work in the UK.

The deal…
We offer a competitive salary.
The hours are fully flexible, working late nights and weekends.
Uniforms and meals on duty are provided.
There are additional benefits that come with working for a Virgin owned company too!
The opportunity to work in one of London’s most prestigious venues

What now…
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

Casual Waiting staff – Babylon Restaurant

We are currently looking for Casual Waiting staff to join our restaurant Babylon

Here’s what you’d do…
You’ll be doing mis-en-place, getting the restaurant ready for service, serving tables, taking orders and selling food and drinks. You will be providing a complete dining experience.

What you need to have…
You need to have the relevant experience and have worked in a similar quality environment. You need to have experience working in a London based venue. You will have an eye for detail and be able to deliver service to a very high standard.
This role will suit an outgoing, confident person that thrives on customer contact, enjoys selling fine food and wine, has an eye for detail and excellent service skills.
This is a Casual Waiting role which means the hours are as required for business needs. The hours are fully flexible and you’ll be working late nights and weekends.

And a must…
You need to have an excellent level of spoken English and eligibility to work in the UK.

The deal…
We offer a competitive salary.
The hours are fully flexible, working late nights and weekends.
Uniforms and meals on duty are provided.
There are additional benefits that come with working for a Virgin owned company too!

What now…
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

Casual Receptionists - Babylon Restaurant

We are looking for Casual Receptionists to join Babylon Team at the Roof Gardens.

Here’s what you’d do...
As a Restaurant Receptionist, you’ll be the first point of contact for all guests that arrive in our award-winning restaurant Babylon. You’ll take enquiries for the restaurant, print menus for service and prepare table plans.

Here’s what you need to have...
You need to have the relevant experience and have worked in a similar quality environment. You need to have experience working in a London based venue.
You will have an eye for detail and be able to deliver service to a very high standard. This role will suit an outgoing, confident person that thrives on customer contact and has excellent service skills. This is a Casual Receptionist role which means the hours are as required for business needs. The hours are fully flexible and you’ll be working late nights and weekends.

And a must...
You need to be well groomed, have an excellent level of spoken English and eligibility to work in the UK.

Here’s the deal...
We offer a competitive salary.
The hours are fully flexible, working late nights and weekends.
Uniforms and meals on duty are provided.
There are additional benefits that come with working for a Virgin owned company too!

What now...
Applications should be sent to:
Tahira Chaudhry, People Development Manager - recruitment@roofgardens.virgin.com

Due to the volume of applications we anticipate to receive; only short listed candidates will be responded to.

How It Works

If you think any of the positions above are right for you please get in touch! Once you've sent your covering letter and CV successfully you'll receive an email confirmation.

Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

SEND US YOUR CV